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    The UPS Store

    3.3 (16 reviews)
    Open 8:00 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

    Shipping centers

    Document binding

    Copymaking services

    Faxing

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Using the UPS Store at Five Forks and Oak has always been a great experience for us.

    Mentioned in 2 reviews

    Read more highlights

    The Shipping Store and more

    The Shipping Store and more

    (5 reviews)

    Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

    I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

    The UPS Store

    The UPS Store

    (22 reviews)

    Taslim Ahmed and his associate did a FANTASTIC job on my packaging and shipping project last…read moreSunday. Taslim saved me some serious money just by explaining how I could reduce my postage costs by cutting and reducing the size of the box I was using. Both he and his team member spent a lot of extra time with me to explain shipping cost pricing, tips to maximize my shipping, etc. I HIGHLY RECOMMEND them for all your shipping needs!

    1227 Rockbridge RD SW 1227 Rockbridge RD SW, Ste 208, Stone…read moreMountain GA. 30087 BEWARE of the price inconsistency here. I went in to mail a package to CA weighting 11.2 pounds. I was quoted $51.00 and some change. I took the package to the USPS to see if I could get a better price. I could did not get a better price than the $51.00 so I came back to this store to send the package off. The clerk had already printed off the last shipping label the first time I was in the store and kept it just in case I returned to the store. She was right, I did come back. I came back for the first price I was quoted. I asked her to remove the insurance on the package. This brought the price down to $48.00. I agreed to that price. All of a sudden, she said I need to make an adjustment. After she made the adjustment she said, that will be $68 dollars and some change. She mentioned she had made a mistake in the measurements on the box however; she didn't measure the box again. She actually charged me $17.00 more, bringing the total cost to ship the package to $68. I left the store again going back to the USPS. This is unacceptable behavior. They need to move out of our community; they cannot be trusted to do business with the people in our community. I may be a lot of things but dumb and stupid is not one of them. I ended up paying a total of $51.00 to send the package off at the post office. All this UPS store is good for is to send Amazon packages back to Amazon; that's it, nothing more. The clerk misjudged me; more than likely she thought I would just suck it up and pay the $68.00. She was so wrong! See less Edit Delete

    The UPS Store - shipping_centers - Updated May 2026

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