If I could give this a zero stars I would in a heart beat! I got married on 2/28 and brought my bouquet(Sola Woods fake flowers) and other various wedding items to be shipped to my address so I would not have to bring them on my honeymoon(we are from Ohio). I have been told my UPS stores before to do the Pack and Ship because they will make sure my items would be safe as I was worried with these items being so precious to me! Never did I expect the NIGHTMARE I would be dealing with coming home from my honeymoon. First off the bad experience started in the store with the staff member Tara. She kept wrapping my veil around the bouquet after being asked not too. On top of that when I came home and unpacked my items so excited to see them again the veil had a hole punctured in it and was wrapped around the bouquet. My flowers were smooshed and a flower has been CUT OFF! She stole from my bouquet! Do NOT have Tara touch your items!! When I went to file a claim on UPS it stated I needed to contact the store. I tried a few time since coming home but the numbers available would not connect. I finally found an email and emailed the store. The "store owner" Sharon Silva was extremely rude and stating she REFUSES to help me file a claim stating she has a "he said she said" problem and she "does not think that any of my items would qualify for reimbursement". I have been in contact with customer relations trying to sort it all out and to the point of filing a police report against Tara for stealing my property. Do not go to this store with your items that you truly care about as they have a staff member who clearly steals. read more

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What a rip off. My package came with a pre-paid label but I needed to print it, I can do this self-serve at fedex for less than $1, here? They charge you $4 to send the label to their store email and then $0.25 to print it. Money grab wherever they can get it. read more

Staff always hard working and efficient. Always finds time to help even when super busy.

This is in response to your comment. I did not wait at your store to watch your employees pack over 45 dishes (13 of which arrived broken). Your store was very busy that Saturday morning and I didn't feel I needed to watch them package. I had full faith in their ability to package and ship the items to my home. I would be interested in seeing the guidelines you refer to. Instead of insulting me why don't you apologize and try to work this out. It does me know good to call the insurance company when I didn't purchase insurance that was not offered to me or recommended. Your inability to offer any help or neglect in handling my dishes is what bothers me the most. I guess you feel you run a perfect business and are incapable of error. I am sorry I put my faith and trust in your store read more

The Owner of this business, Sharon Silva, has a problem with acknowledging the truth. Her UPS Store (#3991, located in Marathon) has NINE! one-star Google reviews, but she believes that those reviews belong to the Key Largo location. Ms. Silva declares herself to be "the nicest person ever," however my experience with her was quite different. Ms. Silva also invented a narrative about how I must have "had a bad day" to excuse my reaction to her unprofessional behavior. I was attempting to return a book to Barnes & Noble via The UPS Store. I had a label, but the book was not in a package. I explained the situation to the Associate at the counter, she told me that I would have to pay them for packaging, which I was not prepared to do at that time as I did not have the company credit card. The Associate called Ms. Silva over and told her: "She says she won't pay for packaging." Ahem, that is not what I said. Ms. Silva told me that they ONLY return items without packaging for Amazon. When I pointed out that I had previously dropped off returns for AT&T without packaging, she then acknowledged that AT&T also has a corporate account with The UPS Store. Ms. Silva then asked me the question: "Where on this book would you like for me to put a shipping label?" I was both taken aback and incredibly offended by her patronizing tone. I responded by telling her that I did not appreciate her speaking to me like I was stupid, I took the book from the counter and turned to leave the store. As I reached the door, Ms. Silva loudly said "I wasn't TRYING to speak to you like you're stupid." I turned around, went back to the counter, and said "But you DID. Can you understand how I might feel that way?" She replied "I'm trying to." No apology whatsoever. I went home upset and shaking from anger. Ms. Silva needs to realize that her behavior at work affects other people, even her customers. Given that she is the Owner, the only person who can hold Ms. Silva accountable for her actions is herself. I believe that Ms. Silva would benefit from serious self-reflection. Oh, and for anyone who needs to do business with UPS - the Advanced Auto Parts in Marathon (11600 Overseas Hwy) is also a UPS Access Point - the UPS Store is not the only game in town. Ms. Silva assured me that my business would not be missed, so you can bet I'll be taking my money elsewhere. read more

Sharon was a great help So easy for all printing and custom work Best in town !! Right next to Publix in the plaza read more

The UPS Store - Printing Services Near Me - Marathon, Florida

I was in from out of town and needed to make a super quick drop off. I already had my package / postage all ready to go. I literally only had to run in and drop it off on the counter, and I was done. Everyone was friendly and I was happy. I didn't need to purchase anything there, so I cannot speak about anything else. read more

We use our local UPS Store in California so after coming to Marathon we opened a box right away. Love this place. The people a great and always fun. Store can get quite busy at times and services can be pricey but thats typical for the services they provide. The concierge service rocks and so do the folks at this store. read more

Needed to print a document. Was told to use the computer on the "right" swiped credit card and the money counting started .50 a minute. Horribly slow took 10 mins to pull up a doc and print it, was then charged for the printing. Get updated computers and do us all a favor install printers that can do nfc printing. read more

Go to The UPS Store (not associated to UPS so there is a commission you pay for services rendered here) Go when Sharon or her husband is there in the store. Sharon is owner/manager and is very nice to do business transactions with. She must attract a high customer retention base. Thanks for righting a potentially horrible experience and letting me get back to my happy Saturday afternoon in the keys. read more

My husband and I recently got married and needed to ship some decorative items back home. Michelle was very helpful and patient with us, giving us many options on how to get our items back home in the most cost effective way. read more

BEWARE Just for everyone's information. I was charged $10 just to have one signature notarized on one document. In my world this service is usually provided free or at minimal cost ($.50-$1.00). I feel this charge is a gross rip off. When in this establishment ask for prices ahead of time. read more

$4 to print a label. FedEx changes me $0.18. It's price gouging. I wouldn't visit this location again. The prices are unreasonable as many other people have already said. read more

Everyone working here is very helpful. I had to get some important papers printed off, notarized, copied and then mailed out. Made it really simple when all was done in one spot! And they made the process so easy. The staff is very knowledgeable. read more