Just happened to look up local shipping place in stumbled across this location. I had a very large…read moreitem that I needed to return via FedEx. Little did I know this location could assist with anything related to FedEx, USPS, and UPS. This way you can get the best price all from one location. They even do printing and notary services. It's locally owned and operated and I'm happy to report that the process was super easy and I highly encourage anyone to use this place. Good help is hard to come by.

From the owner: Pak Mail is more than a shipping store—we’re a full-service packing, shipping, and business…read moreservices center. What sets us apart is our expertise and personal service. We don’t just drop boxes on a scale; we carefully pack, protect, and ship items of all shapes, sizes, and values, from fragile antiques to large freight. We’re carrier-neutral, which means we compare options from multiple shipping providers to find the best solution for your timeline and budget (IE: FedEx, UPS, and USPS). Our team is professionally trained in custom packing, crating, and international shipping, so customers trust us with items they can’t afford to damage or lose. Beyond shipping, we offer convenient business services like printing, copying, mailbox rentals, and notarization—all in one place. Most importantly, we pride ourselves on being friendly, knowledgeable, and reliable. Our customers know they can walk in with a problem and leave with a solution.

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

I stopped in today because I've always tried to support this local business, and Sam is great. But…read moreunfortunately, this experience has changed my mind. Around 4:45 p.m., I went in to mail a simple greeting card to British Columbia, Canada. The employee's first suggestion was to send it via FedEx for more than $70. The process didn't seem correct as she was putting it in a shipping folder, I questioned why and when I asked if I could just mail it with stamps, she told me no. I explained that I had mailed greeting cards internationally with stamps before, including to Australia, and only then did she change her answer to say she didn't know how many stamps it would take. She actually asked me how many stamps I wanted to buy, which left me completely confused. I said I didn't know which is why I came to a mail Center. I want to believe this was simply an honest mistake by someone who hasn't been properly trained. However, it's concerning that a business providing mailing services couldn't determine the correct postage or take a moment to look it up. Had I been an older or more vulnerable customer who didn't know to question a $70 shipping quote for a greeting card, I might have paid it unnecessarily. I left without mailing my card because I no longer had confidence in the advice I was being given. I've been a loyal customer because I wanted to support a local business, but after today's experience, I'll be taking my business elsewhere. I hope the owner sees this as an opportunity to better train staff so future customers receive accurate information and don't leave feeling as frustrated as I did. I returned home and did an online search to discover that all I need is USPS Global Forever stamps (costing $1.75).

Great place, great people. Best service possible. Can't go wrong, always a pleasure dropping…read moresomething off here.

I found my new favorite UPS STORE. And NAUD is my new favorite UPS EMPLOYEE. She went far and…read morebeyond today helping me with a print project. While my batch of items were printing, the rest of her team kept me entertained and laughing. Seriously, this store is the ultimate Dream Team.

Easy and fast are two things I love about this store. They have two automated systems at the door…read morefor quick returns that you can do yourself without having to wait in a line. I was in and out within 15 seconds because there was an available machine at the ready. The enhanced technology gave several options to take your receipt. I would definitely return to this store if I had to return Amazon items via UPS.

This is such a nice UPS! The staff are so sweet and always so very helpful. Let's be honest, I'm…read moremostly there for the Amazon returns, but it really is a breeze to get done. I normally use the self serve kiosk but when it's down or there is a line they are super helpful at the counter, too! They are conveniently open 7 days a week which I really appreciate!

I love this UPS store! Every staff member is so nice, so helpful, so attentive to what I need!…read more This is close to home so it's also convenient. However, even if I'm passing another UPS store I will always wait to come back to this store. I have yet to meet an employee who is not smiling and helpful. If you want friendly, helpful service, this is where you'll get it!

I'm very happy with my neighborhood UPS store. The people have always been helpful and happy to…read morehelp whether with printing, returns, or shipping.

UPDATE: Owner responded with the value / quality of the experience to justify their price gouging…read more Um, how much experience does it take to put tape on a box or send a fax? Nice try to disguise your greed. This store takes price gouging to entirely new level. I had to return something but didn't have a big enough box - they charged me $10 FOR A BOX AND TAPE! YES, PACKING TAPE!! What a rip off! ALSO Selling my house a couple years ago, I was told I had to fax a document. Who even has a fax machine anymore? The owner kindly (I thought) offered to do it for me and then proceeded to CHARGE ME $$$$$ FIVE DOLLARS $$$$$ TO SEND A FAX! Receipt - Box $6.95 Packing materials $1.49 Packing service $1.49 WTH??

I'm here to agree with the last few reviewers. The new ownership is a joke. I've gone in a few…read moretimes now and they want to charge me $1.50 to tape up a 5 in box.. I went down the street to the ups on Johnson ferry, they taped it up questions asked! Highly recommend the one on Johnson ferry btw, will be driving the extra few miles to go here from now on! As the guy with the rug said, I brought in an item in the original packaging it was sent in and the lady told me since it says "express" on it I can't use it and to purchase a bubble mailer lol. These people only want to knickle and dime you. It's a shame bc the last owner was amazing.

Wow, has this place gone downhill. Last week, I took a…read morepackage and they wouldn't let me use my company account number. The new owner said she couldn't take the chance. I had to drive to another ups, so I wasn't out of pocket. Today, we were returning a box. It was untaped. They made a point to charge $2.00 to use 12" of tape. Last time I enter that building. I've used them since 1996. I hope you enjoy your $2. It's the last you'll see of me.

This review is for the electronic fingerprinting service offered at this UPS location. I needed…read moreprints for work. I made a reservation online and arrived 5 minutes early. I was taken aside right away and finished less than 5 minutes later. The UPS employee, Dacie, was friendly and helpful. The results were transmitted and received within 48 hours. For around $50, I appreciated the convenience and ease of doing business. This location can be found in a small strip mall right in front of the Kroger Shopping Plaza. It's next to a frame store.

I have been a loyal customer of this UPS Store for over two years, and Alex and his team never…read moredisappoint. They are always friendly, professional, and provide excellent service. As a business owner, I often need various services, and I know I can count on them to handle my needs with care and efficiency. Recently, I moved 15 miles away, and while there is a UPS Store just 2 miles from my new home, I chose to stop there out of convenience. Unfortunately, the experience was the complete opposite--poor customer service and a lack of organization. That visit reminded me how grateful I am for the consistent, reliable service I receive at the Marietta UPS Store. Even though it's now a longer drive, I will gladly travel the 15 miles to ensure my business needs are handled by Alex and his team. Excellent job--thank you for always going above and beyond

Reece is terrific! I am currently working on a home remodel project and have had to return the…read moreincorrect shipped items 3 times. Reece has been super helpful and always so friendly & efficient with the returns. Keep up the good work!

Reece is nice kind hearted young gentleman, he helped me out for printing, he did a great job on…read moreprinting he is such a hard worker he move very fast was helping other customers in between. Every time I go into the store Reece is always big help! Thank you!