This location is always convenient, the staff is friendly, and everytime I make any orders ahead…read morethey are made in a timely manner.

Asked for help with a copying issue. The woman made a face as if to say, "What are you interrupting…read moremy texting for???". Then in a deadpan response, she told me she had "no idea" why the machine was doing what it was doing - never once tried to figure it out. Avoiding this location until the next round of new hires come along.

Edit: Just picked up my package today, over a week past when I was supposed to get it for a 50th…read morebirthday celebration. This was a gift of Blantons bourbon (which is hard to find and I had to special order) with two engraved Glencairn glasses, as well as the bourbon bottle engraved. UPS found a way to break one of the engraved glasses . I am absolutely over this entire experience. And bc of the foul mood I was already in walking into the store, I had no issue matching the shit energy of the person there who gave me my package. I hate even saying that but I've just had it. UPS: you failed miserably in this entire process. Two chances I gave to correct the issue and both times with no customer service. This is a formal grievance against UPS and the complete failure of customer service associated with the company, including the inconvenience of this particular location. I paid 2 day air shipping for an item I needed prior to the weekend. Order was processed and sent out on Tuesday for an arrival of Thursday. The package required a signature so I needed someone to be home. Time frame given was 12:30 - 4:30. During the day Thursday, I get a notification that my package was delayed and would be delivered Friday. I did not have someone to be at home for that day so I rerouted (and paid an additional $6 on top of the $48 expedited shipping charges) to a local access point so I could get my package Saturday morning. I called UPS and found out that the local access point wouldn't receive the package until Tuesday! I asked for a Supervisor and he did not assist me and tried to blame the company shipping the item. So, nothing was done to resolve my issue of needing the package by the weekend for an event. I work in Johns Creek but live close to this access point so I figured I'd leave work early to get here and pick up my package (deadline for it is 6/4). I got here at 6:02PM, rushing, and they were closed. So this is ANOTHER DAY of waiting to get a package and clearly can't get access to bc I can't make it here within an hour from leaving work, and this location does not stay open a minute past their closing time. Overall, epic fail. It is insanely rare I write a bad review but even with the customer service being nice, there was still no resolution other than "you'll have to get the package on Sunday". I have not been this pissed off in a very long time. There should've been a refund and an effort to get the package to me in the time frame I requested. And as I sit here in front of this access point writing this review and on the phone with UPS filing a complaint, I have seen 5 other people walk up and realize they were closed. ADJUST YOUR BUSINESS HOURS.

I just left the store - the young lady that waited on me was extremely rude and condescending. I…read morewished I had looked at her name tag so the owner (who I think I saw in the store) would be aware. She greeted me so abruptly and condescendingly I almost walked out and went to FedEx. I thanked her and she didn't even acknowledge me. This young woman had an extremely poor attitude and what seemed to be contempt for her job and customers- very poor reflection on the business.

This UPS Store is one of the best in Atlanta. Brandon is amazing! He helped us again. Best service…read moreand patients is hard to see these days. Brandon is consistent with both because he cares. Thank you Brandon! Chef Boyan

Nice staff, fast and efficient. My go to UPS store. Near Kroger and a liquor store! What's not to…read morelike?

Take your print orders elsewhere!! The store associates are incapable of or unwilling to complete…read morebasic Copies and Quick Prints on time and according to specification. I am disappointed in the service I received when picking up print orders placed on June 25, 2021 and August 23, 2021. The order placed on June 25th was not ready when I arrived at the store, even though I called in advance after the order was due to be completed and was told the order was ready for pickup. When I got to the store, the associate had not started the print job. I waited in the store close to 30 minutes then left and came back for the order later that day. The order placed on August 23rd was not ready when I called to check the status of the order two hours after the order was scheduled to be completed. During the call, the manager told me they had issues opening the documents included in the order and offered to waive the cost of the print job. The manager didn't keep his word to waive the charges even after I emailed the stored to notify them that the charges had processed on my credit card. The store may be fine to drop off packages for shipment, but take your print order elsewhere.

Came in about 30 min before closing. Everyone was happy to assist and help me get my package…read moresecured and shipped!

Definitely 5 stars with every encounter I've had…read more The office people are nice and honest. Pretty painless, easy and fast experience each time. There was even one time where they didn't open when the hours stayed they will do I had to call ahead and mentioned this to the guy and he actually owned up and said it was him who was supposed to open but wasn't able to on time. Wow, such accountability and honesty! Absolutely love that!! When you have staff members like this, there nothing they could ever do wrong in my eyes!

I went to Mail Center to be fingerprinted for a volunteer position. The gentleman who helped me…read morewas friendly and professional. He was great, and process was fast and easy. Thank you, Mail Center!

Always very helpful and take packages already paid for. Love these people. They have even…read morerefrigerated the packages for me.

I came in with my son for a basic Amazon return, and after making sure it was OK with me they had a…read moregame setup where they gave him a PO Box key and he had to find the number. When opening there was candy inside. It made his afternoon.

I came on this page just to check their hours, but was pretty shocked at the low reviews…read more I have a small business and sometimes have to drop off my UPS and USPS packages here. I also return a bunch of Amazon orders to this location. I've never had to wait very long and the staff has always been helpful and nice.

This store gets the first place for 1. Rude customer…read moreservice (the owner sets a high standard in rudeness for others to follow) 2. Ridiculously high prices for all categories. For example, $9 for a notary signature (another nearby UPS Store charges $2), almost $500/yr for a small mailbox (another nearby UPS Store charges $200/yr). I realize most stores are independently owned and each one can set their own prices...but I sure hope that UPS management sets an upper limit. This sort of price gouging is tarnishing the image of UPS!! Run from this store!! I usually drive an extra 3 to 4 miles to avoid this store.

This place is awesome sauce mr. vic and his wife ms nia Are…read morevery nice I went in on 12/18/18 to get a few gifts wrapped and ms nia called me and said can you come back the next day which was 12/19/18 she told me she didn't want to rush wrapping my gifts for my girlfriend and I said that's fine so when I return the following day I'm so happy I waited ms nia did a beautiful job of wrapping my gifts I thank her and her husband for the wonderful experience thank you both.

Excellent and fast service, if you want real customers satisfaction, you can go here and feel like…read moreyou are a rock start. Naina and Vic are wonderful! Thanks!

The UPS Store #7533 (Sandy Springs, GA) provides excellent service. Specifically, Patrick went…read moreabove and beyond the gold standard of customer service. A critical document was faxed to this UPS and when I notified Patrick of the importance of the document, he contacted the internal UPS team and provided an update via phone as time progressed. At 6:30 p.m. on the day the document was received, Patrick contacted me to verify document had been received. I highly recommend this UPS store. In addition to impeccable customer service, you will receive smiles and welcomes. Jamie P.

another fabulous experience at the UPS store here in Sandy Springs got to see my girl Haven again…read moreand she always hooks me up and makes me smile. This is the best place ever recommended highly and without reservation