I sent a package to Seattle on sept 15 through FedEx which was supposed to be delivered b/n sept 18…read more&20 .I paid $52 for shipping . As of today ,Oct 4 , it said package label created & delivery time is pending . I called several times at the shipper store 51 pleasant st ,Malden the guy at the store kept telling me " Mamm you don't understand, you have to wait or call tomorrow " .I asked to speak with the manager & no luck . I don't know if they lost my package or damaged through the process. I am still waiting to get the answer . The worst experience I ever had through my customer service experiences .

The staff in this store is unprofessional and the owner is irresponsible. Two weeks ago I stopped…read moreby to ship a package to California. The staff made mistakes on address when copying it from my cellphone and didn't confirm the address with me. I attempted to claim the loss against them since it is due to the fact their staff made mistakes and wasn't following the necessary procedure to confirm address with me. But the owner declined to pay for any amount beyond UPS's shipping insurance, basically they just want to pay for nothing from their side for their fault. I wouldn't trust this business anymore and would suggest anyone to be cautious of this store.

The UPS store in Arlington always gives attentive customer service and they move the lines forward…read morequickly. I came in today to print a homemade birthday card and Laurie the owner worked with me until it printed out just right. I was very appreciative.

I've used this UPS location several times and find it to be quite a chaotic experience. The woman…read moreworking there tries to multi-task several customers at the same time. While I typically appreciate the benefits of multi-tasking, I believe she's often rude to clients and can make mistakes, suggesting she's going beyond her capabilities when taking on too much at once. This also has the impact of leaving clients waiting longer if she puts their work aside and tries to juggle more work. As other customers have noted, staff is often raging away about issues in their personal life, using foul language and sharing more than I need to hear.

Whenever I have to send important packages or documents overseas, I'm sure there are some visible…read moresigns of stress on my face because without direct visualization, the unknown questions start immediately. Will it arrive on time? Is it being handled with the necessary care? Could it get lost in transit? Honestly it would be nice to see them load it on the truck at the drop off location, I'm just saying. Luckily, the team at this particular UPS Store was highly efficient and that started things off well. I especially appreciated that Mr. Tu packed my items using a custom-tailored box he cut himself. He added bubble wrap, and packing peanuts for $10 (this is different from their fragile packing service which I did not receive) and assisted the nice trainee helping me with some logistics. Due to high fuel costs, shipping was very expensive but we are all in the same--hopefully not sinking--boat with that. Seriously though, these guys aim for a hassle-free shipping experience. If it's important enough to ship with care, I'd definitely recommend this store.

To be honest, I had some initial reservations about shipping my Great Grandmother's Victorian china…read morecross country. But Tu did an excellent job and then some. According to my nephew, not only was everything bubble wrapped and double boxed, but styrofoam dividers also prevented movement and breakage. Really I couldn't have asked for more. And Tu was so easy to work with... even when I had to postpone the shipping date due to the recipient's travel plans. So if you have something fragile to ship, UPS at Porter Square is the way to go.

This store is under new management. Polite, but TERRIBLE customer service…read more I called first. But nobody answered. So I figured they were busy. I drove up just to see not a single customer. I needed a notary. No notary on Saturdays I ask Why didn't you answer the phone? He says, "I guess the phones not working" Truly unbelievable!!

This review isn't so much for this store itself, or the staff, but UPS in general, as far as the…read morepricing structure for boxes. The owner/manager of this location is very polite and helpful. As far as shipping goes, the service is good and their pricing is very equitable. However, the reason I went here was to purchase some shipping supplies, tape, bubble wrap, and in particular a shipping box. I needed a box approximately 24-25" L x 26" W x 18" tall. The price for this box? $26.00. When I questioned this, the manager said, that, yea, UPS prices for boxes were very high. I purchased the other items, but I bought the same box at a U-Haul store for $7.95. Why does UPS have their stores price-gouging people on the price of cardboard boxes? I have no idea. I just know that I will never buy them from a UPS Store. Shipping - Five Stars Box prices - One Star Staff - Five Stars

Quick and easy, staff friendly. Really easy also had parking. In and out in less that 10 minsread more

I had a good experience here overall. They have sturdy moving or shipping boxes on sale. The person…read morewho helped me was kind, and cut my box down to size when I didn't use all of it, so I wouldn't be charged extra. The one thing I wish I had known before was that business accounts can't be used at stores, which are franchise locations. I had already packed my box before I realized. The person was nice about it, and checked if the account could be used a number of times. He pointed out that I had to go to a center if I wanted to use the account, and that the stores were franchises, and blocked the use of accounts. That was helpful to know for the future.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

Stop wasting your time. If you need a great UPS store, go to the one on Everett Ave in Chelsea. The…read morepeople there are incredibly nice and helpful, the store is clean and put together, and service is way better. Absolutely worth the extra drive.

#1 its closed #2 it was loud af with some kind of religious…read moremusic when it was open. #3 the door was always locked when i went there. I had to wait for the woman to come open the door.

I could not be happier with my experience at Intelligent Office - Boston. As an entrepreneur having…read morethe right image for my business is important and Intelligent Office delivers! From the 617 area code for my business number, which believe me is a big deal, to the Financial District Address to the ultra professionalism of the staff I know my business is in good hands which allows me to do what I do best, run my business! I would highly recommend that any business needing a mailbox, outstanding administrative support, conference rooms, part-time or dedicated office space should contact Intelligent Office - Boston. You would be doing your business a disservice if you didn't.

From the owner: Intelligent Office of Boston offers 14 offices, all with expansive windows, and some with views of…read moreBoston Harbor from our 17th floor suite. We also offer three conference rooms that can be configured in many ways to meet your meeting or training needs. Our building has many amenities, including 24-hour secure access, high speed Internet, underground parking, an on-site restaurant, and a prestigious address.

Service is prompt and friendly. Line moves right along with three windows open to ease crowding.read more

I'm giving two stars for the two workers who are actually very polite and kind. And taking away 3…read morestars for the one who is rude, disrespectful, and clearly unhappy with his job. I have never felt so disrespected for using my local post office, just because I had a big batch of already labeled boxes I needed to ship. He doesn't smile, and makes you feel bad for giving business to USPS. And yes, I already submitted a survey to the postal service.

Stopped by on a Thursday morning in order to have a fax sent. The process took a bit of time but…read morethey made sure everything was sent properly before having me leave. All employees were incredibly nice, helpful, and friendly.

I am a firm believer of shopping local, Minuteman press of Malden is one of those places that makes…read moreyou happy they exist. My industry tends to buy in bulk and get all of their printing needs from a printer located out of state. For many years, it was just easier to stay with what you know. More recently however I found out why I like to shop locally. Not only did they deliver my order, but they did it quickly and with a smile. Look everyone knows where this country of ours is headed, outsource everything, NAFTA and the 90's did a number on America, but maybe just maybe there is hope. With a clever name like Minuteman which screams America, and local sourcing and smiles there really is no reason for me to ever call anybody else. Lindsay and her crew are fast, efficient, knowledgeable and priced right. I was a printer for 4 years and know the long hours, customer OK's and general bull@#$ you have to put up with and now that I am on the other end, let me just tell you how nice it is to have someplace like this. No job too big or small and the personal touch that this country so sorely needs and misses. Let's give a big finger to the Walmart's and Amazons of the world and keep this country of ours, and jobs, and revenue in the hands of local businesses. You'll just feel better about yourself. Happy 4th people.....