Rude and terrible customer service. They agreed to ship a package for me. One month later when it…read morestill wasn't shipped I called them and they then told me for first time they weren't going to ship it. Not even a phone call to let me know that prior to my call. I told them they already agreed to ship the item and their response was "why don't you say that another five times." Will never give them another dollar of my business. Would give zero stars if I could.

Absolutely terrible service. The seller dropped off a package for second day air through UPS and…read moreUPS did not receive the package until a day later and now I don't get my package until Monday the following week terrible service You guys need to refund me my fucking money you're a bunch of fucking assholes and bastards. You're fucking employees. Need to learn how to get a package out on time and respect peoples money.

i go to this store 2-3 times a week to ship items. I have NEVER had ANY issue/problems with the…read morestaff there at all. in fact one day I did need to still finish taping up my package I was sending out and the employee thay helped me couldn't have been any nicer! They had no problem letting me use their taper as I had just ran out of tape with needing about an extra 20 inches to have my package as secure I I would expect someone to send to me. This employee actually asked if I needed any help with finishing taping up my packageI! I am there 2-3 times a week and I have NEVER waited any longer than 5-7 minutes for service. But I EXPECT that and everyone SHOULD! Sure there is a few people in line sometime. But with all the people selling things online now a days UPS and USPS must be as busy ALL THE TIME as say CVS or Walgreens when you see 1,000 prescriptions done and sitting there waiting to be picked up! So the extra register and scale that have been put in has helped a lot with speeding things up too for sure. I had to leave a positive review as all I saw was negative reviews when I was looking up their hours for tomorrow. These employees ARE 100% as busy with as many customers as Pharmacies are! So EVERYONE SHOULD be going there expecting to possibly have a 10-15 minute wait. Even though I have never had to even wait that long myself even 1 time. So I felt the need to leave a REAL and honest review of MY personal experiences at this UPS location. Their employees are ALL working hard and have customers NONSTOP ALL DAY. So when working SO long and hard to keep things moving and help customers as quick and the best they can is all I have ever seen there. There is definitely not ANY employees wasting time or being rude to anybody any time I have been there. I am sure they have their RUSH hours and sometimes there must be a long line and a 10-15 minute wait but I have never seen it. So I say this store and anyone I have delt with there have ALWAYS been kind and helpful and fast. So please people before being so quick to give a bad review try to p t yourself in their shoes and KNOW your going to be seeing 1,000+ customers EVERY shift! so because of this at some points of the day some things will get backed up and with a line of customers it only makes for more anxiety for the employees to help them all and as fast as possible. WITHOUT making any mistakes too! This UPS store is wonderful and is open till 6 for all the workers thay can't get there till after they get out of their 9-5 job! So just think how hard things can possibly get when there is an error or mistake made with 1 person out of the 1,000 people they see on a shift. I would say they are doing an EXCELLENT job for how many customers they have to work with and help daily. Hope to see more positive feedback on. this store next time as the negative feedback is certainly not fair at all to how well this store functions and how busy they are EVERY day. They should be getting a standing ovation for their work and not complaining and negativity in the reviews. Do NOT hesitate to use this UPS store and just know it MAY be busy and it could be a 10 minute wait but I don't believe there is even that long a wait here very often. Thank you to ALL the great team members running this store! You're all doing a wonderful job! Please don't let haters and people who EXPECT anything and everything in their life to be ready and done ASAP! It's too bad people are so busy and only thinking about themselves and Whats going on it their little bubble. Then they expect to ALWAYS have anything with them done yesterday even. I am here to say sorry you people are in SUCH a rush! That a LITTLE wait would make you feel the need to leave a bad review. if you have been unhappy about having to wait a little bit due to a RUSH of customers at some point. Then possibly you should plan on a 10 minute wait from now on. That way when you're in and out in 2 minutes you actually have an extra 8 minutes to get you all ahead in all of our super busy lives! Peace everyone and PLEASE BE KIND! Also Thank You to all employees who work at this store! You all do a GREAT job! -Todd-

There is seemingly always a line, the staff is very professional, clean and much better than…read moredealing with the post office BUT they are slow and i dont think its them thats slow there process of checking people in, scanning, printing etc is so so slow that there is almost never not a line so plan on a 15-20 minute wait and feeling uncomfortable.

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

Aaron, Chris, and Tyler, are the best! They are always willing to go the extra mile to help out the…read morecustomer, no matter how busy the center might be. We've been renting a box there for over 4 years, and ship all of our UPS packages with them. I can honestly say we have never had a problem with them.

These guys knock it out of the park every time I go in. I have come in with one package to go out…read moreUSPS and several to go out UPS. Never an issue. They are polite, efficient and courteous.

Someone else's package was delivered to my home by mistake. Different name, different town,…read moresimilar street. The online contacts aren't geared to helping someone who is neither the sender nor recipient. I finally spoke to a human who assured me it would be picked up from my stoop by the end of the day. 2 days later, no one. Lots of rain. This isn't the first time. Is it really my responsibility to drive to another town to hand deliver it? Maybe pay to re-mail it using USPS?

Walked in to do an Amazon return. Conrad was cheerful and helpful something that is hard to come…read moreby these days.

We recently added a granite mail post/box and granite lamp post on our property…read more We cannot emphasize enough just how much Pat upgraded the curb appeal of our home, and how happy we are with the end result! Pat knows his trade extremely well. He's cordial, professional, focused, efficient and is well prepared for any obstacle or setback during installation. They produce great results! I highly recommend Pat's Post.

I reached out to request a mail post installation, spoke with Sue and paid the $250 deposit. When I…read morehadn't heard back a week later, I reached out and was told that Pat's truck broke down and they weren't sure when they would be able to schedule an installation. It's been over a month and I haven't been able to get in touch with them since (I've tried texting, calling, email, Facebook, and even scheduling a phone consultation through their site). They've been completely unresponsive. I've requested a refund but have not gotten anything back yet. I wouldn't recommend trying to hire Pat's Posts. I reached out to another company who immediately put me on their schedule for next week.