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    1. The UPS Store

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    Pepper Pike, OH

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    The UPS Store

    3.9 (18 reviews)
    Open 8:30 am - 7:00 pm
    Updated 2 weeks ago

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    Photo of Billy S.
    277
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    13 days ago

    Great service experience every time I visit this store.Amazing staff! I refer everyone I know to this location

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    Local

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    Photo of Lisa P.
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    3 months ago

    Use the UPS Store for Notary services. Always friendly and prompt. Recommend calling ahead!

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    Local

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    2 years ago

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    Local

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    1 year ago

    Thank you, Nick, for being so helpful when I came in with 13 boxes! I really appreciated it and I was in a hurry. You are a class act!

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    Local

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    2 years ago

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    Local

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    2 years ago

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    Local

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    2 years ago

    Twice in two weeks packages didn't get to UPS in time for shipping on the right day and were late arriving as a result

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    Local

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    3 years ago

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    Local

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    3 years ago

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    3 years ago

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    Local

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    3 years ago

    Nick and Duayne, extraordinary service always. They consistently go out of their way with customers

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    Local

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    Photo of Michael R.
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    4 years ago

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    7 years ago

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    Local

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    6 years ago

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    8 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    10 years ago

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    9 years ago

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    Review Highlights - The UPS Store

    Nick provided excellent customer service, going beyond the call of duty.

    Mentioned in 4 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Exterior

    FedEx Office Print & Ship Center

    (22 reviews)

    FedEx Office Print & Ship Center in Beachwood is centrally located on Chagrin Blvd. It's an easy…read morehop off the highway or a stop while you run errands (plenty of retail businesses in the area). It's also one of the only East Side FedEx locations that is open later on Sundays (until 6 PM). SERVICES/INVENTORY: This location offers printing and shipping services. Small retail section is available with shipping-related items, presentation supplies, books, greeting cards, and calendars. There are plenty of 40% off sales for planners in case you're looking to get more organized in 2026. You can even find Wicked themed merchandise! PRICING: I sent three different packages from Ohio to New York. I spent $60 something for 3 day shipping (FedEx Express Saver). It actually seems like an okay deal considering a few of my packages were heavy, contained cans. I couldn't quite understand how my lighter package was same price as others though. CUSTOMER SERVICE: The customer service was very friendly. The store was well staffed with three employees who all seemed customer focused. I wanted to buy tape since I ran out but it was just provided to me so tha I can finish taping my packages. My transaction was fairly fast and pleasant. I'll even say that it's the best experience I've had at any FedEx, most of my experiences at other locations weren't as positive. PARKING: There is a spacious plaza parking lot. Plenty of parking is available. I plan to return to this location if I need to ship any other packages. My experience was expeditious, friendly, and convenient. The hours were accommodating. I'd drive out of my way to go to this store.

    Nate, Adam and Charles were fantastic in helping me with my printouts. I had a wonderful experience…read moreworking with them all.

    Olie's Gift & Ship - Tote

    Olie's Gift & Ship

    (4 reviews)

    Fun Fact: The store carries cute Cleveland Heights totes perfect for residents and tourists…read more I always wanted to stop by Olie's Gift Shop, and finally did on a slow Sunday. It's every woodland fairy's dream, there are so many gorgeous nature inspired accessories, home goods, purses, and toys. The store is a perfect destination for high-quality one-of-a-kind gifts where you can buy a unique item, a card, some chocolate, quirky socks, and even fabric flowers. It's one of those spots that feels like a hidden gem. As soon as I walked in, I was greeted with that cozy, welcoming vibe that makes you want to stay and look around longer than you planned. I only planned to stop in for a few minutes but wandered forever. The shop is small but packed with personality. There were shelves full of quirky, thoughtful, and often hilarious gifts--everything from locally made candles and clever greeting cards to colorful mugs and Cleveland-themed merch. You can find beauty products, stickers, pins, home goods, puzzles, knit socks, like everything. It felt like every corner had something fun to discover, and I ended up grabbing a cute velvet makeup bag (great value, only $18). One of the coolest parts is that it also doubles as a shipping center in case you'll want to send something to your loved one. I chatted with the owner while checking out, and found her to be very friendly and genuine. It had that community feel--like a place people come to not just shop, but connect. Overall, Olie's is the kind of neighborhood shop I wish every community had: fun, useful, local, and full of heart. I'll definitely be back for greeting cards and gifts. Parking note: You can find street parking in the area or park in two nearby lots off Lee Road.

    Olie's gift shop is located on Lee road in the Cedar Lee district of Cleveland Heights. The owners…read moreare absolutely lovely people who work hard to support the 4 children they have. I stopped in to get a document notarized. Jason the notary is in most mornings, though call to see if he is in before stopping by in the evening. This quaint little store has a gift for even the toughest person to purchase for. They also handle shipping matters as well. Olie's is a one stop shop in the neighborhood. Cleveland Heights is lucky to have them. Stop in to grab a gift for your loved ones or a gift for yourself.

    Staples

    Staples

    (10 reviews)

    This office store has some of the cheaper furniture in the area, along with the usual inventory of…read moreoffice supplies and gadgets. A lot of their stock goes quickly when they have a sale and particularly in the furniture section, it's a struggle to find what you're looking for since the signs don't always match up to the boxes stacked around them. If you purchase a clearance item here and the floor sample is the only unit left, they'll sell it to you for 50% off. Quite a deal! Just make sure you wipe it down before using because there were sticky spots on quite a few of the chairs and desks. Customer service can be hit or miss depending on who you talk to, with a lot of them on the younger side and not quite as knowledgeable as one might hope them to be, but they're all approachable and willing to help.

    Worst printing experience ever! It pains me to give a 1 star review, but after paying $30 for a…read morecustom made cookbook I lovingly collected and designed as a gift for my sister, but recieving a messy stack of printer paper stapled together in a flimsy "pamplet," I won't give Staples more than 1 star. I am too embarrassed to post a photo of it, it's that bad. I put in the order online and picked up the cookbook at this Staples store a few days later. Now, when I submitted the order, I had no explanation as to why this book cost $30 for a single print and only one page of color. I assumed it was going to be incredibly beautiful and professional looking at that price. Nope! I was so embarrassed to give this to my sister. I immediately ordered a custom hardcover book to be made from my file from Barnes and Noble, which is what I should have done in the first place! And it was cheaper! Worst of all, the staff did NOTHING to try to salvage this when I was so clearly very upset when they handed it to me. It was incredibly cold and cruel. I tried to salvage it by finding a cover of any kind in the shopping part of the store to put over this "cookbook," but the store was so poorly stocked, I couldn't even find that! I should have just done this at work and save myself the hassle, the money, and the embarrassment. My wonderful sister was understanding when I presented her with this messy pile of papers after I spent so much time and effort gathering recipes from her friends and family. But I can't wait to give her the B&N hardcover custom cookbook when it arrives in a few days and I can put this debacle with Staples behind me.

    FedEx Office Print & Ship Center - Printing

    FedEx Office Print & Ship Center

    (7 reviews)

    FedEx Office Print & Ship Center is conveniently located in Mayfield Heights. If you've been using…read moreFedEx for a while, you'll remember their previous location up the street. They now have a brand new home down the street, new management, and employees. I wasn't at all impressed with my experience. I even drove to another location later in the day to do a shipment. SERVICES/INVENTORY: The store offers printing, shipping, and mailing services. The checkout is organized into Shipping and Printing for easier checkout. There is a retail section at the store with books (most 40% off), planners, shipping supplies, greeting cards, and miscellaneous. I purchased packing tape, packing peanuts (x2), and packing bubbles spending $20 something. Inventory wasn't well replenished. I had to ask for more packing peanuts since they weren't on the shelves. I really wanted bigger bubbles but they weren't available. Only one package was on the sales floor. The peanuts did not even fill one medium box. I wish that there was a bigger package. Overall, I wasn't happy with the inventory. CUSTOMER SERVICE: The customer service was painfully slow. I considered leaving because stopping for a few packaging supplies shouldn't take this long. The payment system went down multiple times. I had to be transferred to two checkouts both of which were problematic. There were no bags to carry out my merchandise. Employees were explaining the shopping tiers to customers very well. The number of days and pricing per each. The conversations were very value-oriented and helpful to customers. I needed to mail a package after packaging. I went out of my way to Beachwood. I did not want to experience long waits and payment system failures. While a convenient location, I won't return in the future just because my time is valuable.

    Counter help is useless. Was told to create an account and then come back. I chose to use in store…read morecomputer and after being prompted to input the same info multiple times, I sought help, for which their response was " I'm usually behind the counter on the other side". She made no effort to help. I left in frustration, only to hear "thank you, come again" as I left. I spent an hour in total in the store. I then went to UPS and was able to get my needs met within 15 min.

    The UPS Store - copyshops - Updated July 2026

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