Cancel

    Open app

    Search

    The UPS Store

    3.8 (17 reviews)
    Closed 8:30 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Scanning

    Shipping centers

    Mailbox centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Lisa P.
    68
    42
    2

    1 month ago

    Use the UPS Store for Notary services. Always friendly and prompt. Recommend calling ahead!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Thank you, Nick, for being so helpful when I came in with 13 boxes! I really appreciated it and I was in a hurry. You are a class act!

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Twice in two weeks packages didn't get to UPS in time for shipping on the right day and were late arriving as a result

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Michael R.
    218
    58
    19

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Nick and Duayne, extraordinary service always. They consistently go out of their way with customers

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Nick provided excellent customer service, going beyond the call of duty.

    Mentioned in 4 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Exterior

    FedEx Office Print & Ship Center

    (22 reviews)

    FedEx Office Print & Ship Center in Beachwood is centrally located on Chagrin Blvd. It's an easy…read morehop off the highway or a stop while you run errands (plenty of retail businesses in the area). It's also one of the only East Side FedEx locations that is open later on Sundays (until 6 PM). SERVICES/INVENTORY: This location offers printing and shipping services. Small retail section is available with shipping-related items, presentation supplies, books, greeting cards, and calendars. There are plenty of 40% off sales for planners in case you're looking to get more organized in 2026. You can even find Wicked themed merchandise! PRICING: I sent three different packages from Ohio to New York. I spent $60 something for 3 day shipping (FedEx Express Saver). It actually seems like an okay deal considering a few of my packages were heavy, contained cans. I couldn't quite understand how my lighter package was same price as others though. CUSTOMER SERVICE: The customer service was very friendly. The store was well staffed with three employees who all seemed customer focused. I wanted to buy tape since I ran out but it was just provided to me so tha I can finish taping my packages. My transaction was fairly fast and pleasant. I'll even say that it's the best experience I've had at any FedEx, most of my experiences at other locations weren't as positive. PARKING: There is a spacious plaza parking lot. Plenty of parking is available. I plan to return to this location if I need to ship any other packages. My experience was expeditious, friendly, and convenient. The hours were accommodating. I'd drive out of my way to go to this store.

    Nate, Adam and Charles were fantastic in helping me with my printouts. I had a wonderful experience…read moreworking with them all.

    Olie's Gift & Ship - Tote

    Olie's Gift & Ship

    (4 reviews)

    Fun Fact: The store carries cute Cleveland Heights totes perfect for residents and tourists…read more I always wanted to stop by Olie's Gift Shop, and finally did on a slow Sunday. It's every woodland fairy's dream, there are so many gorgeous nature inspired accessories, home goods, purses, and toys. The store is a perfect destination for high-quality one-of-a-kind gifts where you can buy a unique item, a card, some chocolate, quirky socks, and even fabric flowers. It's one of those spots that feels like a hidden gem. As soon as I walked in, I was greeted with that cozy, welcoming vibe that makes you want to stay and look around longer than you planned. I only planned to stop in for a few minutes but wandered forever. The shop is small but packed with personality. There were shelves full of quirky, thoughtful, and often hilarious gifts--everything from locally made candles and clever greeting cards to colorful mugs and Cleveland-themed merch. You can find beauty products, stickers, pins, home goods, puzzles, knit socks, like everything. It felt like every corner had something fun to discover, and I ended up grabbing a cute velvet makeup bag (great value, only $18). One of the coolest parts is that it also doubles as a shipping center in case you'll want to send something to your loved one. I chatted with the owner while checking out, and found her to be very friendly and genuine. It had that community feel--like a place people come to not just shop, but connect. Overall, Olie's is the kind of neighborhood shop I wish every community had: fun, useful, local, and full of heart. I'll definitely be back for greeting cards and gifts. Parking note: You can find street parking in the area or park in two nearby lots off Lee Road.

    Olie's gift shop is located on Lee road in the Cedar Lee district of Cleveland Heights. The owners…read moreare absolutely lovely people who work hard to support the 4 children they have. I stopped in to get a document notarized. Jason the notary is in most mornings, though call to see if he is in before stopping by in the evening. This quaint little store has a gift for even the toughest person to purchase for. They also handle shipping matters as well. Olie's is a one stop shop in the neighborhood. Cleveland Heights is lucky to have them. Stop in to grab a gift for your loved ones or a gift for yourself.

    FedEx Ship Center

    FedEx Ship Center

    (13 reviews)

    I was a little hesitant to write a review for Fed ex on Majestic Parkway, but decided that based on…read moremy positive experience here, I really needed to do so. Sure, I was just dropping off three packages and it seems like a no big deal to go to a Fed Ex store, but I am sure as anyone who had had to experience the annoyance of waiting in long lines (looking at you USPS) and just standing around, this experience was refreshing. The physical Fed ex store was one of the nicest I have ever visited. Super clean, filled with friendly staff, and the lines moved at the swiftest pace possible--I was actually confused for a moment as people milled in and then immediately they were taken care of. The Fed ex employee who worked with me handled my three package in a timely manner and my experience was nothing short of positive in every way. For me, and when I make any returns, I know there are so many options, the post office, UPS, and those neighborhood stores that ship. I am hesitant to use anyone else now that my experience with Fed ex was so great. Excellent store to visit.

    Not even a 1. There is a mean man who works there. Very rude. Nasty. No smile. Rolls his eyes…read more Acts like he hates his life. Recently he was on duty and says he gave my high value package to someone who came in and presented an id (not me/mine) and his excuse was he was just too busy and must have gotten confused. I'm calling the cops to review video. MY PACKAGE WAS STOLEN.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (6 reviews)

    I went to the Richmond Hts FedEx location to make copies of simple black and white pages. I needed…read more200 copies and expected to pay around $20-30 for these copies. A staff person offered to assist me, which I accepted - later to learn that this service alone cost me over $18. My total bill was over $82 for my 200 copies! I feel like I was swindled, but what could I do after the copies were already done? I am frugal and shop for the best prices, but I did not think this purchase warranted such efforts. Now I know better - and I will never return to FedEx for any service.

    I suspect FedEx did not attempt to deliver a package on 8/15 which was in their office before 1AM…read moreon 8/15. FedEx message (timed 8:43AM) said 'business closed, no one available to accept package' and they would attempt again on 8/16. The package was to come to my residence AND I WAS HOME! After numerous attempts to track it on 8/15 and 8/16, I was informed it was 'on the truck' before 5AM on 8/16 and would be delivered before the end of the day. After a final call (after 2PM), I was told it would be delivered within the hour. It was finally delivered mid afternoon on 8/16. FedEx is notorious for delivering packages to the maintenance office (in a different building), leaving packages in lobby or mailroom and not notifying the customer that was done - no door tag, knock, call, etc. Why they would hold a package over 24 hours without attempting delivery is beyond my comprehension!

    FedEx Office Print & Ship Center - Printing

    FedEx Office Print & Ship Center

    (7 reviews)

    FedEx Office Print & Ship Center is conveniently located in Mayfield Heights. If you've been using…read moreFedEx for a while, you'll remember their previous location up the street. They now have a brand new home down the street, new management, and employees. I wasn't at all impressed with my experience. I even drove to another location later in the day to do a shipment. SERVICES/INVENTORY: The store offers printing, shipping, and mailing services. The checkout is organized into Shipping and Printing for easier checkout. There is a retail section at the store with books (most 40% off), planners, shipping supplies, greeting cards, and miscellaneous. I purchased packing tape, packing peanuts (x2), and packing bubbles spending $20 something. Inventory wasn't well replenished. I had to ask for more packing peanuts since they weren't on the shelves. I really wanted bigger bubbles but they weren't available. Only one package was on the sales floor. The peanuts did not even fill one medium box. I wish that there was a bigger package. Overall, I wasn't happy with the inventory. CUSTOMER SERVICE: The customer service was painfully slow. I considered leaving because stopping for a few packaging supplies shouldn't take this long. The payment system went down multiple times. I had to be transferred to two checkouts both of which were problematic. There were no bags to carry out my merchandise. Employees were explaining the shopping tiers to customers very well. The number of days and pricing per each. The conversations were very value-oriented and helpful to customers. I needed to mail a package after packaging. I went out of my way to Beachwood. I did not want to experience long waits and payment system failures. While a convenient location, I won't return in the future just because my time is valuable.

    Counter help is useless. Was told to create an account and then come back. I chose to use in store…read morecomputer and after being prompted to input the same info multiple times, I sought help, for which their response was " I'm usually behind the counter on the other side". She made no effort to help. I left in frustration, only to hear "thank you, come again" as I left. I spent an hour in total in the store. I then went to UPS and was able to get my needs met within 15 min.

    The UPS Store - copyshops - Updated May 2026

    Loading...
    Loading...
    Loading...