I picked up mail here a couple of times. The lady that works here is super friendly and helpful…read more Anytime I schedule pickups etc., everything is ready for me when I arrive.

Fast service, extremely helpful. I brought in some things I needed to mail--no box, no…read moreenvelope--and they gave me several options based on arrival time and cost. They can ship via US Postal Service, DHL, FedEx, or UPS.

Excelente customer service!!…read more Owner is very helpful and service is fast. Great location.

We have worked with other Postal Annex locations but this one is exceptional! We have been working…read morewith John and Damien for over a year and it has been an absolute pleasure. They are Johnny-on-the-spot, taking care of all our needs and answering our inquires. They are timely, knowledgeable and courteous. We will definitely come back if we are in the area and need shipping, printing or mailbox services.

just about every experience I have with the older lady with the accent and different color eyes is…read morea disrespectful and completely unacceptable in a place with so much customer service I went to school I played football here. I run and I've never been treated like that in San Marcos ever but it seems like this is the second time that I've had this her the first time I put it past us but today is completely unacceptable. I don't know if she thinks because I'm an African-American she can talk to me crazy but please my every time I go in there and I have to speak or work with her. I came into the store. I stepped to the side. She asked me if I needed to be helped. I said no not yet. Then all of a sudden maybe five minutes later she's basically yelling and hollering at me. Do you need to be helped I just asked you if you needed to be helped My response to her was "who are you talking to? " Because I think lost your mind speaking to customers like that, and you should be careful who you speak to as well with such hostility. So we're supposed to happen on the third time when I have an encounter with you and you're rude and disrespectful

This is a drop off place for Amazon, which is how I found the location. It is not a UPS store per…read morese, there isn't one in San Marcos. Nevertheless, the6 do take Amazon returns, package them, and label them according to the Amazon guidelines. Receipts are given to confirm your drop off. The counter guy was pleasant and service was quick.

I was told at this particular Pak Mail location that the lowest price to mail my larger package via…read moreUSPS Ground Advantage was $88. I had already researched available prices in San Marcos online and knew that the USPS Ground Advantage price should be around $34. When I asked about this, the man helping me innocently continued to tell me the USPS Ground Advantage was $88. When I went directly to USPS to mail my package, they confirmed that that increase in price at the Wonder World Pak Mail (under newer ownership) was purely profit driven, can you believe the markup?! Stay far away from this shady shipping location. And remember, they do nothing but take the package here!, it's still USPS who picks it up from them and does all the work.

Dishonest, incompetent, apathetic, and rude. Stay away! The dude at the front counter could care…read moreless whether you're helped or not. It appears he tries to do the least amount of work possible.

This is a small business that offers an incredible amount of different services…read more It seems like they print just about anything, including banners. They offer post office boxes that are accessible 24 hrs a day. The post office boxes are regular sized, so packages won't fit in them. No problem, they hold your packages for you. They ship with the U.S. Postal Service, UPS, and FedEx. The employees are very customer oriented.

I was surprised (and impressed) at how much this location has to offer in services…read more Labels and banners, FedEx and UPS, printing, and all kinds of related stuff. Their mailboxes are very affordable and they have 24-hour access

Crew was Amazing! Helped me get a return to Amazon that didn't fit in the box. It was a team…read moreeffort! Kenny made it happen, and Aimee was supper helpful. Awesome team. Definitely recommend this ups

Even after three phone calls to reexplain a two-digit lot space number, still not delivered to the…read morecorrect place. Sad.

Amazing staff and business. They are always helpful and fulfill all of our mail/shipping needs!read more

I came in with an assortment of items including framed works and a hat and the owner packaged all…read moremy items, charged me a very affordable rate and it all was delivered unbroken just a few days later. Great service!

This is a well run outlet of the UPS Store. While the traffic in the area is always heavy, nearby…read moreparking is easy and the store employees are very helpful. I've both picked up and posted packages here, and will do so again. Kudos to the management for running a tight ship here.

I went to this UPS store with my daughter to return a defective beach tent. Eduardo Macias, the…read moreowner, was on his way out and came back in to help us put the tent back in the box, I use this location many times and the staff is always very helpful and friendly. Thank you for all your help!

This review is solely based on first impressions and customer service quality. I was hoping to…read moredrop off my "Amazon" order. I was picking up some dry cleaning next door. I saw the "UPS" sign in the window and assumed that they would be able to take care of a simple scan and hand off. But apparently, this location does not take "Amazon" returns. Well, not every package handling service can do it all. The staff seemed to only be one person, and her name is "Valory". She was very polite and friendly. Though she said she couldn't help, but she was able to direct me to the nearest UPS which was near by. So thank you very much, Valory.

This is my go to spot when I'm sending ANYTHING out. I used to go to the FedEx down the road and I…read morenoticed it would take a bit longer to get my packages mailed out. Service at the mailing spot is extremely quick. There's never a wait and my packages typically send out within the same day!