THESE FOLKS ARE AWESOME…read more After a horrible experience at Office Depot earlier the same day (see that Yelp review also)...I went over to see PFG. They had all four of my print jobs properly designed and samples waiting in practically zero time. Amazing. Their graphic artists are really professional and a pleasure to work with, and my brochure samples were waiting when I arrived 15 minutes after I sent the files from my car in the Office Depot parking lot. I went in, picked the paper stock and paid...and they said they would even ship my brochures to my trade show to help me save some time. Wow, very nice. I am 100% confident in the fact I know I will get a professional result, worthy of my customers. HIGHLY RECOMMEND PFG.

We represent a large state-wide federal employee advocacy organization…read more Over the years, we have used PFG's services with no problem. Recently, we honored an invoice from PFG for the purchase of numerous business cards. As of December 11, 2019, it has been three weeks and still no delivery of the cards. Emails and phone calls to obtain a carrier tracking number has not produced results. On two occasions, PFG employees informed us that someone would followup with us to resolve this issue even if it meant simply reprinting the business cards. Again, it has been three weeks and no one from PFG has honored their obligations to a long-time customer. So, we paid for a product that we do not have in our possession? Nor will anyone provide us with a tracking number. With the non-response, we have purchased cards from another vendor and will be seeking reimbursement. Happy Holidays Edward H.

I scheduled a move with College Hunks and was quoted $692 for 4 hours over the phone by their call…read morecenter. No one told me this was only for 2 hours, and I never received anything in writing. The day before my move, I was told the cost would actually be over $1,100 due to a "call center mistake." I had no time to find another mover, so I was stuck paying nearly double. The franchise manager and owner both admitted the quoting issue was the call center's mistake and that there has been multiple issues with the call center company, but the best they offered was a small discount -- still well above what I was originally told. I understand labor isn't free, but it's unfair to place the burden of your internal errors on the customer. I won't be using this company again and would caution others to get all quotes in writing before booking. The movers were great, I would hire them ten times over however I would never conduct buisness with this company again after that initial experience.

I reached out to College Hunks to remove some old patio furniture. The call center said they would…read morecome out and give me a price quote and then we could go from there. I had a window on a Saturday morning from 10:30am-12:30pm. Around 10am, I received a call stating that they were on their way and would arrive around 10:40am. They pulled around the back of my house and within 5 minutes were able to through the patio furniture over the deck and were done. They were friendly and professional. Austin and Eli did a great job and I will absolutely use them again and recommend their services.

My visitors are always efficient, staff is friendly - the key is I am there to drop packages or…read morepick up not engage in extra services. The information given and the manner given is very professional and friendly. When I have had questions like scheduled pick ups they have the answer or get the proper person so the information is correct.

Here I am again making another review for this place. I tried again to give them another chance as…read moreI thought maybe it was circumstantial with my previous packages. This time I believe the delay was intentional. I make custom items for people and rely on great shipping services so that's why I choose UPS. Please also note that my husband is a driver for UPS so I know EXACTLY how the shipping process and cut off times work. I know exactly when the stores get swept. On Friday, June 14th, I dropped off a package at this location. I asked the tall slim lady with brunette hair if the store had been closed out/ did I make the pickup for today? She said "why do you care, it's only ground"? These were her words verbatim. Now I just brushed them off because I knew I had made the cutoff because it was way before 6 and the driver was just getting there. Mind you, I dropped off a package a few days before and was told by the short small lady that as long as it is before 6, then all is good. (She's great by the way.) so today I decide to track the package because it should be out for delivery. I know this because I ship to this area frequently. When I look, I see that the package has sat in the store the ENTIRE weekend. That means it didn't get picked up until Monday!! So this store deliberately let this package sit for 2 SWEEPS just because I asked if I made the cutoff. Yes, stores get swept on Saturday too!! My package shows a Wednesday delivery. Now when I bought the label, I was told a TWO DAY delivery. It has ALWAYS taken 2 days for my packages to be delivered to this location. This store has already made me loose the business of a state representative because of their delayed shipping, now I have to refund this order to a client because of nasty staff trying to be funny. Like I said, I've tried my best to give this store the benefit of the doubt, but it is the ABSOLUTE WORST and I do not recommend if you need your packages sent. Go to Prince Frederick. Never had an issue with that location ever!! Also, for the comment that the manager made below, total BS. I can during the week around 4pm. I know the pickup process. The package was to be delivered on a FRIDAY so how could I come on the weekend?? Make it make sense!! It was your store because that is what the customer service dept for UPS told me when I called in. So just stop.

Full service post office with everything you could possibly need to meet your mailing requirements…read more I just needed a couple of post card stamps. Parking lot was easy enough - it loops around the building counter-clockwise.

Have not had mail personnel pick up mail to go out in 2 days used to come between 12 and 1 pm by…read morethe latest have not picked up in the last 2 days. I called Prince Frederick office and personal said they had till 5 pm to deliver. Didn't know it could run into the next day.

Great customer service! I had an office chair that I just bought that needed to be exchanged. Marta…read morehelped me by greeting m at the door. I handed her the receipt and she was fast and efficient! She was also very professional. She had me on my way in no time. Honestly for any type of office or school supplies I will go to this office depot as opposed to Walmart or the dollar store because they have more of a selection to choose from.

11.16.19…read more I placed an order for the first time online the next day I went in and it was ready for me. This was nice didn't have to wait in line plus I got bonus points from my point.com and my credit card for the online order.