Mel and the entire team are fantastic. He's knowledgeable and kind towards everyone he interacts with. He goes above and beyond the call of duty. He has single-handedly trained all the staff that so many love! My interactions have never been unpleasant. Each delivery has been handled with care, and the cost to ship is reasonable. Thank you to the entire UPS team here. I've been a repeat customer for years and only go to this location simply because I enjoy my experience every time. read more

The UPS Store - Mel and Anthony working diligently! - Shipping Centers Near Me - Raleigh, North Carolina

I have been with this location for over 6 years. Mel, the supervisor is truly an asset to the business. He is knowledgeable, patient, friendly, and incredibly dedicated. He has also trained the staff to embody these qualities. read more

Always friendly staff and they work very hard to keep things moving at this location. There is also plenty of parking which is helpful.

Would give this no stars if possible the young boy working in there was rude from the start, terrible attitude. It didn't get better any transaction I had with him. The older guy working there wasn't any better either. He was snappy and rude as well. The young girl was the only one with a good attitude. read more

Just spoke with the manager "Jim" at the location about questions for opening a PO BOX. He was extremely rude and hung up on me after I asked for his name. As a business owner, this is completely unacceptable and we will be taking our business elsewhere. read more

I lost my phone in an Uber and the young lady with the lower part of her hair dyed booked a trip and paid for me. she's soo kind . Others really didn't care. read more

Went the extra mile and picked up a package delivered to my house, when I was delayed by 3 days. They kept it at the store until I returned.

Probably the most fast and efficient UPS store I've ever been to! Well done this morning.

I've been to this location three times now and always plan on using this as my primary UPS. The staff area always ready to assist and knowledgeable with their products and services. They all know the locals and keep in touch with whats going on when they come into the store. I was able to mail my packages out quickly and easily. read more

This UPS Store created a beautiful 8 foot long banner for Mom's 100th Birthday, which really made the day special. Mel and his team are always helpful, quick to assist me, and go the extra mile to provide excellent service. read more

The UPS Store - Mom with beautiful banner by UPS. - Shipping Centers Near Me - Raleigh, North Carolina

Fantastic UPS store with great and positive customer service; even when under pressure. I appreciate it!

Do not go there to use the notary services! I went there to notarize some documents. Mr Jamil, the notary, treat us really bad. He rushed us and basically didn't want to follow the directions our lawyer gave us. A total waste of money and time. Go somewhere else. read more

This is the UPS Store located closest to my current workplace. I usually only stop by when I'm returning something I bought on the Internet. I never had to wait in a line, and I have always been greeted right away. Some tips: 1. It's located behind Stromboli's near the intersection of Edwards Mill and Duraleigh. 2. If you have printed a label from your home printer, don't worry about taping it to the package. They will put the label in a window sticker for you for free. read more

This is the best UPS/shipping store I have ever encountered in any state. The staff is superb. I have counted on them, and especially the store's owner, for the last two years. Super competent, friendly service. read more

Love the people here! Super nice and friendly. They give you the best rate they can for ups and they are honest. You can also drop off letters here which is a bonus kill 2 for one stop read more

I love this store! These folks really know how to run a superb retail operation. They are friendly, helpful, and efficient. I even LOOK FORWARD to going into the store. To just mail stuff?!? Yep! They are that friendly and helpful. I have a UPS store about four blocks from where I am located. It is . . . . okay. Then I found this one, which is three miles away. I will always drive here. I know that I will be in and out quickly and that everything will be perfect. I do mainly business mailings. read more

Been here a few times now-I've had Andrew and Candace help me and have found them to be super friendly, quick and efficient. Highly recommend this store read more

The person in the store was ignorant and unhelpful. I was trying to ship an envelope international and he had no clue. He said it would cost me more than $100 but I know for a fact it should have only cost $67 (as per their website). Needless to say I walked out of there and shipped DHL for $69. read more

Great customer service! Went to get Christmas stamps at lunch. The manager was stuck in line at the post office buying more stamps. The staff called him and he delivered them to me at work. Awesome staff! read more

I have been a regular user of this store for several years, business and personal. They deliver consistently excellent service. This morning the staff went above and beyond to help me repackage my boxes, cutting my expense in half even with the cost of purchasing a new box. Reflecting on past experience they have always been friendly, helpful, and courteous. read more