I know it's the holiday season, but my packages sat for 4 days in NJ, instead of being delivered to…read moreNYC within the 5 days' shipping I paid for- I'll use the USPS next time.

I went in there for the notary service and they were as fast as possible, as thorough as you could…read morebe, and very polite

I like this UPS location. I can always pop right in and out and be on my way. My favorite thing is…read morethat they do Amazon returns. Since this COVID stuff, I've done a lot more shopping online and I love that there is an easy way to send stuff back if I need to. The workers are efficient and there are usually a couple, if not more, workers in there to keep things moving along

I've visited the UPS Store in Midlothian several times over the past months, and unfortunately,…read moreI've had multiple negative interactions with an employee named Dylan. During my first encounter, I used the self-service printer after walking into the store, just as I had done on previous visits. No one had ever told me that I wasn't allowed to print on my own. After I returned from my car to print another document, Dylan approached me and told me I couldn't use the printer. The issue wasn't that he corrected me,it was the way he did it. His tone was rude, unprofessional, and unnecessarily confrontational. I explained that I genuinely wasn't aware of the policy because no one had ever mentioned it before. I ultimately asked another employee to assist me because I did not want to interact with him further. The woman who helped me was very kind and even apologized for the way the situation was handled. Today only reinforced my initial impression. When I walked into the store, there was only one customer being helped by another employee. Dylan saw me enter and immediately went to the back instead of acknowledging or assisting me. I watched him walk around the back area, return briefly to the front to look at his phone, and then head back again without ever offering to help. Another employee eventually asked him if he was going to assist me, and I responded that I would simply wait for the other gentleman because I did not want Dylan helping me.Customer service is about treating people with professionalism and respect, even when enforcing store policies. Unfortunately, Dylan consistently came across as dismissive, rude, and uninterested in helping customers. I hope management addresses these concerns because the other employees I've encountered have been friendly, courteous, and professional. One employee should not overshadow the positive customer service provided by the rest of the staff.

Customer service here was non existent on my visit today. I frequent two other UPS Stores nearer to…read moremy home and have never encountered the inefficiency and lack of care for customers that this location doled out. I walked in and got behind one man waiting in line while another lady waited at the counter with no visible employee assisting her. There was one employee answering phone calls and another doing package tasks that was not related to an existing customer in line (and at a snails pace at that). The third employee was at a computer facing away from the customer line assisting a customer standing near him. When he finished, he looked at our line and told us he would begin assisting people on the left side of the center island even though 2 of 3 of us were on the opposing side. I remarked "This man and I were here before her (referencing a customer that walked in and went immediately to the left side of the island). He replied rudely "Well, you still have to line up on THIS side to be helped." I started to approach the designated side and only then saw a small, low hanging sign with an arrow directing customers to the left for returns. I am a former educator and I understand rules, instructions to follow, and signage, but I do not understand the lack of regard for your customers and the failure to be courteous. Further, would it not be in everyone's best interest to post signage high and ahead of customers line of sight as they wait in order to recalibrate as needed? It is perfectly natural to see a line and get into it upon entry. I left this location with my Amazon return in hand as I will not support such an unprofessional business. At both the Red Oak and Waxahachie UPS stores, you are welcomed as you walk in, and every employee visible is assisting with in-store customers before taking on other tasks. They are efficient, courteous and professional. These UPS stores understand customer service and appreciate their customer's time and patronage. I will continue to give both the Red Oak and Waxahachie locations my business. Save yourself some aggravation and avoid this UPS Store.

Received Great Customer Service. Very easy to send my package. Was in and out in less that 15…read moreminutes

These guys have really taken great care of us! Highly recommend them for shipping via FedEx or UPS…read moreall in the same location! Super convenient! They've helped us make shirts and with our website as well!

Needed a notary after 5pm during the week and glad to have found Lorikeet. Called another notary…read moreservice before I found Lorikeet and like many other notary places they wanted to overcharge. Glad to have found an honest place and will continue to use them!

My go to place when I need to send a fax or to make copies.... I also have used them to make…read moreinvites to my daughters graduation.... Really awesome print shop. Their prices are perfect and the staff is really friendly, knowledgeable, and work with you to meet your needs. Not a single place in Dallas compares! You are also able to make posters and any personalized items that suit your needs. Any shipments you need for UPS can be utilized from here.... I have been coming here for years and have also had top notch service every time I have came here... I have also ran into the owner's daughter ( Nancy) at cruise one year that my friends and I went on it was really nice that she remembered who I was as a customer.... This is a great place to get things done. Copies and mailing all in one spot!

I was looking for a nearby printing place regret I even walked into this place he had a huge dog ,…read moresmelled like wet dog I needed to fax 3 sheets of paper as he was sending the fax through he then says it's not working so he suggested I scan to an email so I agreed he then comes back with a total amount of $5 I looked at home like wth $5 , he charged me for the fax that didn't even work . Worst broke down ripped off smelling place ever

Very easy process, communication well, nice office and nice people . Recommend if you can't ship…read morepackages out early in the day.

I have been a loyal customer for many many years. I have always experienced superior service…read more They are extremely professional and I am always satisfied with my dry cleaning results. I would recommend them for your dry cleaning needs.

Good Lord they have their mom answering the phone and it's like we're calling after 10 pm on a…read moreschool night. You cannot get through to customer service. The mom of all moms wants to know why you're calling and each reply isn't good enough so you're then given two options as to why, and if neither are your choice you have to start over. I just wanted to know if a store was open but gave up out of fear that FedEx mom was going to wake up FedEx dad and they'd call my mom and let her know I was on the phone after 10.......on a school night.