1. The UPS Store

    1. The UPS Store

    0

    Ripon, CA

    The UPS Store

    5.0 (1 review)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

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    9 months ago

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    US Post Office

    US Post Office

    3.4
    (16 reviews)

    I have done quite a bit of business with the Ripon post office. This post office is on the smaller…read moreside. When you first walk in there are several packaging accessories on the wall to the right. If you need a last minute card for a special occasion, they have a card rack against the wall. There is a counter on the back wall with room for customers to finish packaging and addressing their shipments. There are three points of sale at the front counter and it is typically staffed with 1-2 employees. I have never had to wait more than a couple minutes. Each visit, I have found the different staff members to be friendly and helpful. During transactions they always ask if I need any stamps. I have never run into any customer service issues.

    I usually am not a fan of postal workers because most I've encoun are rude and very unhelpful and…read moredon't care about your mail. But Amy was amazing. My rent check was mailed to this office for my landlord and it showed delivered in 2 days but then my landlord told me it wasn't in his box. I panicked because it was a cashiers check and I wasn't gonna get that back for 90 days minimum if lost. Luckily I told Amy it showed delivered and it wasn't and she went to the back real quick and came back with the envelope! I was so grateful. She said some of the helpers had misplaced it into another PO Box. She was nice enough to put it in the right one for us after I called my landlord. Very grateful she does her job well and was very kind about it! Thank you Amy

    Staples

    Staples

    2.7
    (82 reviews)

    Went in to have something laminated there was nobody waiting in that department there was a…read moregentleman sitting back there he ask me what do I need I told him just need this laminated he said when do you want to pick it up I said I would wait since it was about 5 minutes of work he told me that he was told by corporate that it would be a hour minimum regardless I found it out to be really terrible service since it was not even busy I drove over to the ups store walked in was greeted and they did it in 5 minutes great customer service and great attitude not like staples were they don't care if you need work done take it to ups they are happy to help you

    I've dropped off Amazon returns here many times without any issues, but today's experience was…read morehonestly disappointing. I was second in the Amazon return line, and there was only one associate working. When it was my turn, she turned to help the checkout line instead, which about four people were waiting there. At first, I understood since she had just helped the person ahead of me, but instead of alternating between the two lines, she kept assisting checkout customers one after another while leaving the Amazon return line completely unattended. After she moved on to the third checkout customer, I finally spoke up and said, "Excuse me, can't you see I've been waiting here?" She turned to me and responded, "Yes, I know. I'm the only one working right now. Give me a few minutes," and continued serving the rest of the checkout line. When the line was cleared out and the associate finally came back to assist me, I asked if the checkout line had priority, and she said she just had to "clear the line first." If that's the policy, then what's the point of having separate lines? Customers in the Amazon return line shouldn't be made to feel invisible just because the store is short-staffed. It's not about impatience -- it's about fairness and respect for everyone's time. A potential few minute visit turned into a 15-20 minute visit. SMH For management's reference, the associate was a woman in her late 20s with glasses, pink-dyed hair, and a chubby build. She wasn't rude, but the way she handled the situation was unprofessional and inconsiderate. Hopefully, management can provide better training or clearer procedures so customers don't have to go through this again.

    The UPS Store - shipping_centers - Updated July 2026

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