I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

The service at this UPS is excellent. Employees are always courteous, efficient, and pleasant…read more Lines can get long (Monday morning) but it moves fairly quickly.

I highly recommend this place. I started going here just to drop off mail. But they offer so much…read moremore. They have all your shipping needs covered. BUT! The customer service you receive here are over the top. They are always extremely nice and helpful. That means a lot to me. They have lots of parking and do other shopping without moving your car. I just have one word for this place. Awesome!

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

I just recently moved to riverbank & Mail Depot is right next to my house. All the employees have…read morebeen so welcoming & super helpful. Business is clean & well organized. I never have to wait long for help . And I love that they have the option of connecting to their WiFi and printing return labels straight from your phone. My other mail place didn't do that . I found my new spot for all my mail needs..

Sent some packages through here for Christmas! I really like how they give you rates from various…read moremail/package carriers. The staff was helpful and friendly.

Great little packaging store with unbelievably nice staff. The options available to customers is…read moregreat and the quality of the job top notch. I highly recommend this store for all of the great services they have, but more so recommend due to the staff and their willingness to add little touches to a request to elevate the quality/experience.

I love the packaging store!! They have a big selection to choose from & carry items you wouldn't…read morenormally see in other stores! They wrap presents very beautifully and presentable as well as provide many choices for gift wrapping sets.

Parks has done an amazing job with every project we've done for Don's Mobile Glass in the past two…read moreyears. They are always willing to go the extra mile and set up specs, offer design advice and changes, plus will deliver most of everything. Their team is experienced, friendly and efficient. Thank you Diane, Cindy, John and the rest of the team!! You have made my job so much easier!!!

From the owner: Located in the heart of Modesto, CA, The Parks Group has been a trusted name in commercial printing…read moreservices since 1974. With nearly five decades of experience, we specialize in providing high-quality printing solutions that cater to businesses of all sizes. Our commitment to exceptional craftsmanship and customer satisfaction has made us a cornerstone in the community. Discover the difference that experience and dedication can make for your printing needs at The Parks Group.

Amazing customer service! Had a small area for my son to play while I had paper notary done. Such…read morefriendly service!

Shilpa had great customer service, welcomed me from the beginning and took care of my needs with…read moreassistance !

Just hired Thea's Delivery Service to help with a regional transport of a couple large rugs I won…read moreat an art/furniture auction but didn't have the bandwidth to transport on my own within the pick up hours. Thea replied to my inquire very quickly with an extremely reasonable price and a practical timeline that worked for us both. The delivery driver was kind, arrived on time and helped unload the items for me. All in all the communication was quick, clear, and helpful throughout the process, the price was reasonable, and the people were kind and efficient. This all saved me a lot of time and stress! Definitely recommend!

I contacted Thea's for a last minute pick up and they performed better than I expected. I used the…read moreYelp quotes and none of those companies were able to help me and then I found Thea's on my Google search and she was like where and when. The price was perfect and didn't charge me extra for being a same-day service. They definitely went above and beyond and communicated with me the entire time. Followed the directions I gave them to the T and I couldn't be happier. I will definitely used them again if I need something delivered or picked up. Highly recommended.

Excellent service.Driver is extremely experienced and friendly very reliable even on a very short…read morenotice of pick up. Our go to guys on any delivery and pickups.

From the owner: Fast Reliable same day delivery We also delivery from car…read moreand cargo vans we pickup packages from the house and office than we post to U.S postal service, ups and fedex..

Laura was driving her company car on the freeway and cut off an 18 wheeler truck. The truck driver…read morehonked his horn before she switched lanes, she narrowly missed the semi-truck. Since she is driving in a company car, marked with her company name and phone number, it's incredibly rude and unprofessional to drive so recklessly. She didn't wave to apologize or give the truck driver room. One can only imagine how she is in dealing with her business clients and colleagues. Do better.

Very quick response time from Laura. We were able to get an appointment on the same day, and she…read morewas prompt, and efficient, so we could get the documents signed and ready without a lot of back and forth. Would definitely recommend Laura for any future notary services.