John is such a breath of fresh air. Great service! I always enjoy visiting this location.read more

I left my jacket in a hotel in St. Augustine. The hotel immediately referred me to John at…read moreShipping Plus. I spoke to John who could not have been nicer and understanding of my situation. He personally picked up my jacket from the hotel and sent it to me in New Jersey (2-day) for an extremely reasonable price. I am very thankful to John and Shipping Plus. Awesome man and business!

I can't say enough about GOIN POSTAL St.Augustine. I have been doin my business with them for a…read morelittle over 2 years now. Always fast and efficient. Thank you guys your the best.

I've been here four or five times in one month. The person behind the counter moves in baby steps,…read morenot to mention the number of people coming in with common sense issues that she had to explain over and over. Why should you search for packages if your recipient doesn't have a document to show that it's in your position? The customer service is not there when you have 4-5 people in line wait to drop off a package and get a receipt. Having another body to assist is a great idea especially when you are handling many different services on your website.

I've been coming here for years and they have great service. Just don't be in a hurry. :)read more

I've been here twice in the last 2 weeks for fingers prints and I9 certification. Both times I made…read morean appointment and was seen promptly. The representatives are friendly and efficient so I was in and out in no time. Thanks for making it a smooth and easy process.

I have had a P.O. Here for a couple years and have always loved the convenience of it. The price is…read morereasonable and you get great discounts on other stuff as well. The staff are always so friendly and helpful! Today, I went in with several Amazon returns and attempted to use the self service kiosk. One of the associates helped me as I was struggling. She was so patient, kind and just another reason why I love this location! If you need a P.O. Box, shipping or printing, there's no better place in town!

always friendly and efficient. Centrally located to downtown St Auggie. Always have a great…read moreexperience when I come in

I popped by this post office yesterday in hopes of purchasing some postcard stamps to mail…read morepostcards to friends and family back home. There was only one employee working in this tiny post office, so though the line was only a few people deep, everything moved quite slowly. I waited in line for about 20 minutes only for the lone employee to tell me that she only had a 100 roll of postcard stamps and to suggest I go to a different post office for my needs. You wouldn't think postcard stamps would be such a big ask...

The employees were extremely helpful to every customer that I saw them interact with. I'm just…read morevisiting and needed to mail some things back home. But here to say I witnessed amazing customer service at this post office.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

Beware! This shop will rip you off. I have watched the individual in this store tell people that…read morehe can give them a smaller / better box to reduce shipping costs. What he doesn't' t tell them - is that the cost of the box and packaging and fee for shipping will increase the actual cost exponentially. Yesterday we took our packages and left the store never to return again. He took a box from a young lady, made the comment that he could reduce costs etc. He opened a perfectly packed cell phone. By the time he was finished he charged her $28.00 for all of his presto chango rip off scheme. Please beware!!!!!

I visit St. Augustine each year and while I'm here,I usually have some items I need to ship back…read morehome. I found Dispatch Depot several years ago and they are always very friendly and give such great service! There are pack and ship places literally on every corner. I would definitely recommend this "mom and pop" company amongst all the other options!!!!