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    The UPS Store

    3.5 (13 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    7 months ago

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    Local

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    10 months ago

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    9 months ago

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    2 years ago

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    3 years ago

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    Local

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    Ask the Community - The UPS Store

    Fedex

    Fedex

    (3 reviews)

    I have lived in this location for over 33 years. For most of that time 25 years Fed Ex deliveries…read morewere accurate and delivered to my front door. During the last few years local FedEx has used a contracted service for their drivers. They do not seem to be very well trained, they spit on our concrete driveway, their rented vehicles drip oil and other fluids on my concrete driveway, they throw boxes from the back of their delivery vehicles (about 6 feet to the ground damaging the contents and busting open the boxes-I have an album of pictures of damaged items if you are interested), they have driven on our lawn, and they have delivered packages to each of 5 different wrong doors. Our front door is well identified and well-marked. Delivering to a door that we may not use for several days has resulted in frozen Omaha Steak, Harry and David Steak dinners ruined due to exposure to high summer temperatures, liquid wood Varnish ruined due to exposure to very cold winter temperatures subzero, and many other ruined deliveries. Ten days ago, a local FedEx representative, Amy, called here. During that conversation I mentioned again that all deliveries must be made at the West Man Door. Since that conversation ten days ago, three deliveries have been made to the wrong door. I tried to call but that is a nightmare! I guess the phone system is set up to minimize the calls that FedEx receives.

    I ordered something from a big home improvement store and they shipped it via Fedex that day…read more(7/12/22). It arrived in Ponderay, Idaho from Lacey Washington on 7/13/22 and was supposed to be delivered that day. It's now 7/14/22 and it is still sitting in Ponderay which is 30 miles away and is a 60 mile round trip. The home improvement store needs to choose a different shipper.

    US Post Office

    US Post Office

    (1 review)

    Stellar customer service. They really go out of their way to try to make sure that customers have…read morea good experience-- even if those "customers" are hundreds of miles away. I don't live in Sandpoint and have never been to the post office there; I live in western Washington. My wife recently ordered a package from a company located in Sandpoint, which our local town's post office (a really horrible one) screwed up-- the local carrier delivered to the wrong addres and then lied about it, and trying to deal with our local post office was a nightmare (they stonewall, they don't answer their phones, they're rude and unhelpful in person). The problem was entirely on this end-- the local office here in WA messed up. It had nothing to do with Sandpoint, there's no reason why Sandpoint's post office needed to be involved at all. However, the company that had sent us the package contacted the postmaster in Sandpoint, and I have to say, I was totally blown away. The Sandpoint postmaster clearly really cared that our package had gone astray (even though it was in no way her fault, and involved a post office hundreds of miles away). She did her best at her end to try to help us, contacting our post office directly (or trying to-- our local office is so awful that she couldn't get anywhere, either, through no fault of her own). This drama went on for the better part of a week, and she engaged with us multiple times, both by phone and by email. This was remarkable. We had no expectation of help from Sandpoint's post office (it wasn't their fault, we figured they weren't involved), but they really took the initiative to try to help us find our package, and also to try to help us get some resolution to the customer-service problems we had at the local office. It was a clear attitude of "if you have a problem with *any* US post office anywhere, then that's *our* problem." Really refreshing to encounter such an attitude these days. I suspect that the fact that Sandpoint's service is so wonderful comes down to the postmaster there. I gather that Sandpoint is a fairly small town, so it may be that the postmaster essentially *is* the post office. If so, all i can say is: Sandpoint is lucky to have her!

    Upscale Mail - 2600 East Seltice Way

    Upscale Mail

    (9 reviews)

    Extremely friendly place, unlike UPS stores in Post Falls. Very helpful crew. Great place to do…read morebusiness

    I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

    The UPS Store - copyshops - Updated May 2026

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