The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

Incredible customer service and quality work! I needed to print memorial pamphlets in a hurry and…read morewas greeted with handshakes and a can do attitude! Scott and Stevie were beyond helpful and even stayed after closing on a Friday night to finish the job for me. They made the process easy for me and personal touch was greatly appreciated. With their amazing attitudes and fair prices, I Can't wait to go back for another project!

All the five star reviews are definitely spot on! These guys not only did an excellent over the…read moretop job, but they did it the same day! I work in the city so I had to take a day off to stop in. I thought my husband would have to pick the job up on his day off a few days later, but instead Stevie pushed the job so I could have it the same day. This helped so much because I still had other things to do with the project and now I could take my time instead of rushing and using up my weekend. On top of that, they worked out the design to fit more per page in order to use less of my cardstock and ended up costing less than the quote! Who does this? Not only were they efficient but incredibly knowledgeable, helpful and friendly. Awesome doesn't begin to explain how this shop is. Need a printer? Look no further. You won't be sorry!

He did a great job on my author/book posters! He is knowledgeable, careful and does quality timely…read morecompetitively priced work. He's my go to printer!

Ivan is amazing!…read more It was Saturday. I had a meeting Monday and desperately needed my art book and sculpture business plan printed to present to a group I was meeting with for the first time. I googled printing companies and found Santa Rosa printing. They were closing in an hour! I called and Ivan offered to wait until I could arrive, because the files were too large to email. Holy moly, the print job was incredible! Great detail in the images! And he had them ready for me in advance of my meeting in San Francisco! He really went beyond. I am so deeply appreciative and cannot thank him enough. Thank you Ivan!

I highly recommend this family owned business. They are always super nice and helpful to their…read morecustomers.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

Going to the post office is not always a preferred task, but Ellen and her team at this location…read moremake it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.

I went into the post office yesterday & the staff were super nice. It was around 4:57pm & they were…read moreclosing but they still provided me with the service I needed. The lady at the front desk was very friendly. Exceptional Service!!.

These people want you to get your money's worth!…read more 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin.

I was looking for a shredding service in the Bay Area, going back and forth between two companies…read moreand I finally settled on this one. I had all my questioned answered in a timely manner and they were patient as I was trying to schedule this around my dad's availability (we're on opposite sides of CA). Shred City ultimately had a better rate for what I wanted to get done so it was a no brainer. They sent me an email to confirm the service and were able to schedule us within a few days, which was even better. My dad is closing his business of 50 years and needed to shred the contents of 26 bankers boxes. The service was completed on 2/18. The driver showed up at my dad's store, shred the contents, left the empty boxes and that was it, a super smooth process! Then I was able to call, make the secure payment over the phone and I promptly received a receipt and Certificate of Destruction. It cost $208 to shred 26 bankers boxes which I thought was fair, especially since it was a mobile service where they came to us. We have more boxes to shred at my parent's house so when my dad is ready I will contact Shred City again to handle that service as well! Great job!

Donna was a fantastic notary, very professional and super helpful through the whole process. Highly…read morerecommend her if you need notary services!

Donna is amazing! A great professional and wonderful person. If you need notary services, I highly…read morerecommend her :)

Called Angela Ovard in the morning and by 10:45AM we had the documents signed and notarized…read more Angela called us right back, did a fantastic job, everything was completed timely, very prompt and just overall did a great job. I would use Angela Ovard anytime I need a notary. I highly recommend Angela Ovard. Thank you Angela Jessica James

Angela was professional, punctual, respectful and trustworthy. She even caught that my name was…read moremisspelled on the last page of a document. She was able to solve that problem quickly and with expertise. She comes with my highest recommendation.