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    The UPS Store

    2.8 (24 reviews)
    Closed 11:00 am - 4:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

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    2 years ago

    Staff here are always really helpful and pleasant and the store is always clean and tidy. 5 stars.

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    Local

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    2 years ago

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    Local

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    2 years ago

    This place is more of an Amazon return depository than anything else. Better prices to ship small items were at the post office

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    Local

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    Photo of Matt P.
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    5 years ago

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    8 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    15 years ago

    Helpful 6
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    5 years ago

    Always an efficient experience. Great place to do all my Amazon returns and various shipping needs.

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    4 years ago

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    10 years ago

    Helpful 1
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    6 years ago

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    6 years ago

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    14 years ago

    Helpful 2
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    6 years ago

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    11 years ago

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    8 years ago

    Says they're open at 8am. I'm here at 8:50 and store is locked. No signs, nothing. Thanks for wasting my time.

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    8 years ago

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    9 years ago

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    10 years ago

    Totally overcharge for packaging. look for ways to add costs. wanted to put my box into a larger one to ship. REALLY!?!?!

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    10 years ago

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    12 years ago

    Helpful 2
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    10 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (16 reviews)

    I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

    On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

    The UPS Store - copyshops - Updated June 2026

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