First thing you need to know is that the previous bad reviews are for the previous owners. Yes, it…read morehas a new owner since I last had to use them for notary on a car title. The husband and wife had attitudes and I had no intention of ever using them again. It was a pleasant surprise to meet the new owner and he was easy to work with. It was actually night/day in comparison. Won't hesitate to use his Fern Creek location again in the future!

In January, I needed to mail a "one last Christmas present" to my daughter, a $4.50 deck of cards…read morewith a specific message just for her that weren't in stock in time for Christmas. Due to my work schedule, I had to mail it in the evening. I normally use the Meijer mailing station on Hurstbourne, but their postage machine was out of order that evening. An internet search on my phone gave me this Postal Annex as the only mailing station open, and it would be several days before I could get another chance to mail it. So I drove there from Meijer on Hurstbourne, waited a long time while the clerk waited on a slow customer (not the clerk's fault), and nearly swallowed my teeth when the clerk slapped a mailing label over the envelope it was in and told me it was going to cost me $9.50 to mail this $4.50 deck of cards. I objected to the price, specifically asked if there wasn't a cheaper way to mail it, and he said no, the only other way I could send it was by FedEx and that would cost me $22.00. He told me delivery was guaranteed in 2 days. I wasn't trying to mail it 2-day delivery, but he wouldn't budge on the delivery option or the price, except to go up. So I paid $9.50 to mail a $4.50 deck of cards. I walked away feeling lied to, exploited, and very abused. The small gift that I paid more than double the price of to mail took 11 days to get to my daughter on the 2-day delivery option I didn't want but was forced to pay for "or you can go somewhere else tomorrow." I couldn't go somewhere else the next day. I couldn't go somewhere else until the next week. That's why I was there. I filed a complaint with the USPS and was told that since this place is a Delivery Annex, not an actual Post Office, there are no rules that apply to them and they can do anything they want. First, the USPS shouldn't have that kind of contract with anybody. That's just stupid. Second, I will never, for any reason, in my life return to that Postal Annex. There is a saying, "Use me once, shame on you; use me twice, shame on me." This Postal Annex will never have the opportunity to exploit me again. Third, I want everybody to be aware of the fact that this place practices extreme price gouging. Fourth, I want people to be aware that I suspect I was exploited because I am female or an older adult, or both, in which case it practices gender or age profiling, or both, in setting its prices.

The nearest UPS store next to my work. I usually run in to drop off prepaid packages on lunch. They…read moretend to get busy around that time but they work through the line pretty quickly. So if your in a hurry don't go during peak lunchtime, either before or after. The staff is usually friendly and the store is just about clean and well stocked & organized.

Always seems to be understaffed or closed when I show up. Check hours on their door as I swear they…read moredon't match those online sometimes. Generally 2-4 people working but only really 1-2 actively working with customers so be prepared to wait. If just dropping off sometimes easier. There is also Amazon dropoff in Staples around the corner so that might be an option for some of you.

This is a nice clean, convenient location with polite, helpful employees. The services provided…read morerange from mail box rentals, packing and shipping parcels, photo copies, other printed jobs (business cards, brochures, etc.) and an assortment of paper, office products and greeting cards. I personally use this business as a drop off site for UPS shipments which I pay for and print labels on-line. At first I was a bit embarrassed that I was being thrifty yet using the convenience of this business location. Then the owner cheerfully encouraged me and informed me they get fifty cents for each package dropped off there. I now confidently entrust them with my packages.

I accidentally left my computer at a customer job site. it would've been a five hour round-trip in…read morethe car to retrieve it. I called the UPS store and inquired about shipping it back to me and Renèe. The guy on the phone was nice and offered to go pick it up at my customer job site and get it shipped out same day. Remarkable customer service.

I ship from this store for my business on a regular basis. The staff is great. Finn totally went…read moreabove and beyond tonight to help save my client money on shipping by cutting my box down in size. Plus, he knows what I regularly ship and is extremely helpful! GOAT!

Came here to complete my I9 form for new employment by presenting my passport. Schedule my visit…read moreonline and arrived early. There were others doing the same, so had a little wait. It went smoothly after that. When I was there it was a light crowd. Didn't have to pay a cent. Plenty of parking since it is in a shopping center.

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.

Very nice building with great instructions on things you might need to do…read more Easy to get around. The location was very clean and warm in the frigid temperatures we have had lately. I didn't get to work with any employees so can't comment on their service but rumor says it's good.

Expert and friendly! Equipped for a great variety of needs - printing, copying, binding, boxing,…read moreetc.

This store has really up their Game, Good job Service fast and efficient, Thank you, Steveread more

My daughter took in a box with a pageant dress and a prepaid label took it in and the guy weighed…read moreit. She asked him to tape it closed and place the label on he says no problem. Took it set it aside behind him gave her a receipt. Two days later, the box never shows up but the lady calls my daughter mad and says she didn't get it but got something very different a pair of shoes instead! My daughter immediate hyperventilated she is 3 months pregnant!! Calls me tells me about it, she gets in touch with the guy at the UPS store, they were not helpful and said she was at fault for not taking the box shut herself and not putting the label on herself!! They would not try to find the dress !! It did not matter to these ppl!! Nothing! I contacted ups directly they tried but was not helpful either waste of time! The owner was not sympathetic to this offered low ball $ to the owners this dress !! Now my daughter is being sued for a pageant dress when she asked this clerk to tape her box and place the label on it the clerk screwed up did not put the correct ship label in her box!! There is no telling where her box is right now!! It be nice if whoever got it sent it back to the ups store! But they could have helped! The owner could had reviewed his security tapes to get the tracking numbers and tracked it down he has ways to obtain that and really help his customers but he chose not to! That should tell you where he puts his customers at! The very bottom!! Now my grand daughter can never rent another dress due to this issue! We only asked for help to fix the issue the original dress owner really wants the dress back still to make this right! The dress should not be hard to find! He has a way to look up tracking numbers and the camera to search what happened that day! But he chose to not put customers first !

I discovered Ernie's Print Shop through a local non-profit, and have now worked with Ron on…read moremultiple projects of varying size and scope. He is quick to respond and always thoroughly confirms details for every order. I have now also used them for other organizations I manage, and Ron has saved the day for me multiple times with quick printing and delivery!

I emailed Steve about a backdrop for my daughters junior prom, which was 2 days before the event,…read morenot only did he talked me through the photos I needed to send (size and quantity) but he continued to correspond with me through emails to make this day special for all of us. The backdrop was BEAUTIFUL!!!! And all of our guests were amazed when they saw it. We received so many compliments. I am 100% satisfied with the customer service and the product, I will definitely be using them again!!!!