I went into this store with a few printing projects and I have to confess I was blown away by not only the expert assistance I received but the overall good nature of all of the folks working there! What a great team! I would like to especially thank the wonderful, patient and knowledgeable gentleman who helped me - Tracy Tarrab! He went above and beyond to help me get my print jobs done and I am forever grateful! I had been in the store before usually with Amazon returns so I knew how polite and friendly they were but this time I was there long enough to see how they really treat everyone pleasantly and politely! Highly recommend UPS Tarpon Springs! read more

Horrible experience! Rebecca Goniwich is one of the rudest ladies I have ever dealt with. I am from out of state and she refused to accept my Amazon return. This is an authorized return center for Amazon. I advise customers to avoid this place! read more

Taylor is amazing she is always so kind helpful and gets the job done fast She doesn't waste your time. This girl needs recognition for her amazing ability to always make you want to come back. And a shout out to Barbara she's a hard worker just like Taylor. Every time you come in the store you will either see Barbara or Taylor they welcome you in the store welcome to the UPS Store talking we help you always with a smile thanks ladies You make it nice to do business there UPS Store Tarpon springs 34689 read more

Tony was extremely helpful. It was very close to closing time and he was so very courteous and helpful and understood what I was trying to say because I was doing a friendly favor and I didn't know her specific directions so he took his time and he helped me get my things wrapped and sent in a very timely fashion, and I appreciate Kind customer service and Tony is that guy and the prices were perfect for what I was doing so thank you read more

Great service! I asked to have my resume printed, and Tracy offered to use a nicer paper quality so my resume would stand out. I appreciate him going the extra mile! read more

Topnotch UPS store. superior!! Very friendly and helpful to a new Tarpon Springs Florida resident. Appreciated how patient and helpful they handled some Amazon returns for me. Happy to recommend this local UPS store. Thanks Fran read more

I had to mail off some post Christmas presents. When I arrived both associates were wearing their masks inappropriately. One as a chin guard, the other just covering their lips. The one wearing as a chin guard.would cover his face when he had a client, but other wise was wearing bare face most of the time. The other adjusted her mask, but pulled it down several times during our transaction to wipe her nose on the back of her hand, and then didn't use any kind of sanitation wipe.on her hands. Just gross any time if year, but with Covid, it's even grosser. Packages were mailed, sent the shippers demeanor was ok, not entirely pleasant, but I imagine the day has been busy, the season has been stupidly so. They were at times abrupt and short as if customer service was an after thought, but the job got done. read more

I had an Amazon return that arrived separately. Two boxes not one. When I returned it to this UPS store for a return I was told by this store they two boxes would have to be taped together and there was a 1.22 fee to tape them together. It's not the money it's the principle. They arrived separately and had two different return labels. It's the way I received them. So it's the way I returned them. The staff was friendly and kind. They shared it was the owners policy. Not UPS or Amazon's. Be ware of unfair buissness policy's at this location. This is your way of retaliation. I've processed the claim and paid the additional funds to have them sent together. With you taking my money and giving me a receipt you have completed our transaction by Fl Law. What you choose to do after that is up to you. It will not affect me as I have documentation from Amazon and two receipts from you. Again if you choose not to mail it now it's your responsibility. It was delivered to your store and payment was given to tape them together as the return was for a quantity of two. Feel free to contact Amazon if you wish. I did! Have a blessed day. read more

Great service from Sal...store 7048. He was very helpful and attentive. Thank you for your time and patience.

I was wrestling with a large Amazon return when Patrick rushed out of the store to my rescue. You will never know how much I appreciate his act of kindness! read more

They do it all quick --had to have some papers notarized & they had it covered & they were quick to help --they do all my shipping & great location & parking read more

I've just moved to Florida and have needed help with business transactions and Notary services. Everyone at the Tarpon Springs UPS has been friendly and accommodating. Tony assisted me with several Notary tasks and was extremely helpful! read more

Jen was a master at multitasking an office full of customers while Tony helped us with our notarizing needs. Both of these guys were absolutely professional and fantastic. I was duly impressed with their competence and work ethic. read more

Tracy was outstanding in his incredible understanding of what I needed in the design. Just fabulous service. Wherr do they get this kind of guy to work for them? Says volumes about the ownership and management when this is the kind of person who represents you to the customer. And I know as I've been a business owner for many years. Thank you UPS Stire! read more

I had a package I needed a quick delivery of. I showed up at the store and was greeted pleasantly by the staff member named Amanda. She was so friendly and extremely helpful. I told her what I needed and she immediately set me up to have my package delivered when I needed it delivered. She was very knowledgeable and professional. She served me amd made me feel Important. It's so much of a brush I have fresh air from dealing with regular mail services which are never very pleasant or enjoyable. This store is located in a strip mall with adequate parking. The store is very clean and provides all of the necessary products needed when delivering mail. The service was excellent and I will definitely use this location in the future. read more

Just great service and always willing to help. I go there frequently to return items to Amazon. Always helpful even when I need help with my app read more

Andrew is hands down the epitome of excellent customer service. i Arrived at the UPS store with 5 Amazon returns and one return code. I did not realize they all needed to be in the same box. Due to the size of one of the boxes that was not possible. as I was getting ready to leave to go home and fine one large box Andrew called me over. He helped me with my Amazon app and delete the one large item for return and shipped the remaining four items. He the helped me initiate the return for the large item. Andrew, thank you. You saved an old women the aggravation and inconvenience of going home and returning and solved my issue. What can you do? Train all of your employees to have the same customer service and compassion that Andrew has. read more

Amanda and Tony were extremely helpful and patient! Thank you for the help!! Great service

Blu Nikalynn helped me immensely when mailing something back to Amazon. My phone wouldn't bring up my code. She spent time with me and suggested I go next door to Spectrum to borrow their internet. I found out my cellular doesn't work and will call to have it fixed. Very, very friendly and helpful staff read more

The staff were very friendly and helpful. I appreciated Alex helping me load my heavy package into my car

Customer service in this area is generally lacking but not at this store. Ryan was a consummate professional who made the transaction quick and painless. I highly recommend this for your shipping needs. read more

Will and David were very polite and efficient. I was impressed and will use them for services other then shipping, in the future.

I got great service from Zoe, she was friendly, and helped me get my package to the correct zip code.

Came to the UPS Store with a spectrum return. Had an issue with the spectrum return and Matthew and Tracy went above and beyond in getting the whole situation figured out. We need more people like this to guide us through these tough times. They were so amazing and caring!!!!!! read more

When going to this location ask for Alexa. Alexa was friendly, helpful and thorough. Great location for shipping.

I've always had good experiences at this UPS Store - until today. Despite a sign outside requiring masks to enter a female customer was at the counter sending a package without wearing a mask. Disappointed and will not return anytime soon. read more

Ryan went above and beyond to help me out. I can't even express how fantastic he is as is the whole store. Customer for life!!

This store and its employees is a true gem. I don't know who does the hiring, but you couldn't have hired better people. I recently shipped a high value item through UPS. I needed it to be packed up by a professional, insured, tracked and Amanda was beyond helpful. She not only packed my item PERFECTLY, she was fast, efficient, and just a pleasant person. This is probably the best experience I have ever had at a UPS store. read more

The best service I have ever had at any UPS, FedEx, etc. Alex and Jesse were so helpful and patient. I just moved from NC 2 days ago and did not have my printer set up. I had about 4 things I needed sent to different companies, they handled everything quickly and efficiently. I'll definitely go back. read more

Ryan & Amanda are great. I love this store. Everyone is always super nice and helpful. :)