This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs, In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

At the corner of Square Lake and Woodward. Pretty complete in terms of do-it yourself and full…read moreservice. Very organized and clean. Needed some help with the do-it yourself machine as I had a lot to copy - the max is 80 sheets per go. And I had 5 sessions. Can use credit cards or get cash put on their card.

This used to be the best UPS location, but since the new ownership took over, it's gone downhill…read more Charging $2 for one black-and-white print is outrageous especially when FedEx down the street charges just 25 cents.

What an amazing experience I had with this UPS store! I had something I wanted to return and I went…read moreto this UPS store for the first time​ and I felt so welcomed by the team members and the owner was actually there as well​ and made me feel so welcomed and he was such a nice person with good communication and manners. The service was very satisfying and they helped me return the order very easily with no problems. Definitely recommend this place if you want to return an order, get something packaged, get something printed etc. This place is the right place to go to!

As a graphic design student, this print shop is a local haven. The owner, Rob could not be more…read morehelpful and knowledgeable about his line of work. I have used this shop multiple times in the last year, and everytime, I have received quality prints/perfect bound books and have payed a very competitive price for them. Rob has won me over as customer to say the least, and has done so in a very, very professional manner. Look no further for a quality print shop in the Detroit Area, and Michigan in general.

Custom printing printed our wedding invites, wedding shower invites, and all of our envelopes, they…read moredid an amazing job. Our job request was not easy but they made it work and they turned out incredible! We would recommend this shop to anyone looking to get fun things printed for any occasion!

Family owned business with absolutely incredible service. Go here for all of my printing needs,…read moreincluding my wedding here including marquee size photographs and an incredible seating chart. Would highly recommend!

This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs. In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

I had a very disappointing experience with Vicki, who claims to be the store manager. I came in to…read moreship a package, and the store was completely empty aside from two employees standing about 20 feet behind the counter, engaged in conversation with each other. As I approached the counter, Vicki told me to use the self-service kiosk instead. I was already at the counter, and I don't think it's unreasonable to expect assistance from staff in that situation. Neither employee made any effort to assist me, so I walked over to the kiosk. As soon as I touched the screen, Vicki appeared beside me and began explaining how to use it--despite having just declined to help moments before. While doing so, she attempted to take my package from my hands not once, but twice. I told her firmly not to grab at my package and that if she wasn't willing to help me at the counter, I certainly didn't want her interfering now. She stepped back and stared at me for a moment before walking away, then proceeded to make rude remarks about me to her colleague, which I could clearly hear. As I was leaving, she sarcastically said, "Have a nice day," prompting me to call out her behavior. When I addressed the sarcasm, she denied it and claimed she was simply commenting on the weather. I expressed my frustration with how I was treated--ignored when I needed help, then badgered when I attempted to use the kiosk. When I asked to speak with the store manager, she smugly informed me that she is the manager. I sincerely hope the company reviews this feedback and takes it seriously. If you look through other Google reviews, you'll notice a common pattern: Vicki's name is frequently mentioned in negative experiences. That should say something. If this is how the store manager conducts herself, it's no surprise the employees are following her lead.

I didn't get to work with them this time but appreciate their prompt response in assisting me with…read moremy business printing needs!

You would be at a loss if you go anywhere else ! Class Act…read moreall the way ! Promised my production to be complete within a week, had it in my hands in 24 hours !! Amazing

This corrupt company stole $1800 from us through eBay. We returned the item, and they deliberately…read morerefused delivery or set up a mail forwarding address so that the Troy, Michigan post office would deliver to Sterling Heights, the neighboring city. This technicality of the item being delivered outside of the return city, manipulated by this defendant, caused ebay to be unable to refund, and we are now preparing litigation beyond a chargeback to make this defendant regret his decision to steal. His employees, his wife & 3 sons may all be liable and part of their criminal conspiracy. Do not do business with this framing business. If they refund, this review will be revised to reflect the resolution.

We had a large oversized piece of art that we needed stretched. After making several inquiries…read morearound town, this store was recommended by a few people because they offered delivery. When we brought our inexpensive piece in, we were met with disgust and condescension by one of the employees. After bringing up the less than stellar customer service moment with management, they were quite nice and apologetic. Their response was great because we did spend over $1,000 to have our, I guess, substandard artwork-at least in the eyes of their "curator"- stretched to hang in our home. Our next experience was nothing but positive, another vintage, oversized piece, treated beautifully and delivered to our home. The quality of work and convenience of the delivery option is fabulous.

Got my order done quickly and helped me make sure my complicated order was done exactly how I hoped.read more

A wonderful company to do business with ! Great service and quality work! Printing was completed on…read moretime. Will definitely use again. Highly recommend!