I've had a mailbox here for a couple years. Mr. Berry and his staff are very helpful and professional. I've always had positive interactions with them, no issues or complaints. I suspect I'll keep my mailbox there indefinitely. My only "problem" is they're not open Sunday, but that's a pretty small complaint. There's a nice, cheap sushi restaurant next door (Sushiland?) that allows me to indulge my sushi fetish whenever I pick up my mail. I recommend this business without reservation and no, I don't get a kickback for saying this... read more

I avoid returning stuff because I hate the hassle. So I it's been a few months since I first tell myself I should go to a UPS store to return this amazon buy. I tried to go to one that I found online would be near my house, but totally couldn't find the location!!Finally today the weather was nice and I wasn't exhausted. I finally looked up what other UPS stores around the neighborhood and headed over to this UPS store. It's right across from south center mall on seafood city side. Located in the LA fitness plaza, next to yeti yogurt and sushi land. The whole process of returning the package was totally painless .. Pretty much a piece of cake ! The female cashier greeted me, weighted the package and then gave me a dropped off receipt. Viola !! I'm done!!! Not even taking me a minute !! Now I know how easy to actually return things .. Maybe I will buy things online even more !! read more

Great service, no muss, no fuss, in & out in minutes for a pre-paid return. Later, I went in to ship stuff and the clerks pointed out their cookie stash to keep my 5-YO busy. I drove 10 miles to use THESE guys instead of my local UPS shipper who has zero parking. Cheerful, helpful and had cookies - what more could there be? :) read more

As I was standing there deciding on what box I wanted to use, a woman there came up from the rear of the store to the counter (still some distance from me) and nearly demanded to know what I wanted the box for. I had to explain it three times to her as she wasn't getting it and questioning me. Why do I need to be questioned? It's my stuff, I didn't ask for help, and I certainly didn't ask to be badgered! As I was trying to open a box to look at the space inside, she said to me "..why don't you bring that over here before you break it?" She couldn't even bring herself out from around the counter, to me (the customer), to help me. No, she put a lot of attitude in her tone and treated me as if I was 12. What I am is a responsible 47 year old man, home/car owner, holds down a job, I even bathe regularly! I am not a rambunctious teenager bent on destroying $2 boxes. I am a customer, with money to spend and now because of her piss poor attitude, and the way she addressed me, she has lost more than $2 for I will never again enter this store. read more

Called them for an auction pick up pack and ship , way overpriced contacted auction house to complain and they gave me a much better and cheaper shipper read more

After purchasing a lovely and fragile painting at auction my dilemma was getting it shipped to my home. Following the best recommend from the auction house I used this UPS store. Natalie and Robert were experts at providing a quick estimate for pickup packaging and freight. The packaging materials and labor were completely first rate If only it could be this easy and professional for all things! Highly recommended read more

Excellent customer service every time I stop by to drop off packages or to pick up my fax. The staff is knowledgeable, friendly, and quick to assist. I also got something notarized which was quick and painless. I'm usually in and out of this place in a few minutes! read more

Easy to get in and out quickly, especially if you have prepaid postage e.g. online shopping returns. Ample parking in the lot and competent employees... Can't ask for much else from a ups store. read more

I would give it a zero if I could. Three bottles of wine were redirected to this store for me to pick up. Shipping had been paid. They charged me $25 to pick up the package that had been there a few days! This I was told was the owners decision. Ok, I know they are are a privately owned store, not UPS, so I would have accepted a small fee for taking up a few square feet, but $25.00? They basically doubled the shipping charge I already paid. Is this discretionary hostage taking of packages even legal without a posted sign? How does the owner determine who pays what? read more

I walked in and walked out fairly quickly. Speedy friendly service. And hey, who wants to have their afternoon consumed in tasks such as this. No hassle a day very helpful. I'll take it. Definitely a stop I can frequent if I can't arrange for a ups pickup. read more

It's a standard UPS store. I was a bit annoyed that they wanted a detailed list of what I was sending but they only took 5 or so minutes to process me through. read more

Friendly staff and fast service. This location also accepts USPS (post office) packages not just UPS packages. One stop shopping for all your shipping needs! read more

Super friendly staff, fast service, and always clean! Staff is always trying expedite people in line....and love the free cookies!!

This is actually their UPS warehouse, I come here to pick up held packages and do drop offs. the staff here is really friendly and fast. Nothing else much to say. read more

Service was efficient and most helpful. Employee was pleasant and willing to provide assistance without any attitude that would made the customer felt knowledge lacking or being ignorant. Hands down for their high quality of professionalism demonstrated and practiced. read more

I've been here twice. The first time there was a nice girl working there. I had no problems. The second (and last) time I went there, there was a woman who was beyond cranky and rude. She never said hi or smiled. She made me feel stupid for asking questions. I needed to print something while I was there too, but I decided to go down the road to the FedEx store to print off what I needed instead. That's how much I don't want to give this place business anymore. read more

Dropped off a package here, but when I went to leave, my car wouldn't start. They were very friendly, helped give my car a jump, and even gave my 2 year old daughter and me cookies and water. I'm very grateful! read more

It's one thing to have a great experience a few times with a business, but it's quite another to do daily business spanning years and look back and see nothing but consistently outstanding service with only one or two understandable and quickly corrected mistakes. The US Postal Service at my home is like the garbage man in reverse, and only half as reliable, which led me to get a Personal Mail Box with this UPS store, and have my mail and packages remailed to me every day. I've been doing this for about 2 years now, and just signed on for another year and a half. If everything in life ran as smoothly as this UPS Store, we'd have a perfect world. read more

The store is well run and the people are nice, but the rates are INSANE! $101 to mail a three-pound package overnight to Florida. Maybe it's me, but that is really costly. read more

I went in to ship out my rented textbooks and the guy working there was so nice and helpful. He knew exactly what to do and made everything stress free. I will continue to come to this UPS store. read more

Wilson Flint!! Wow best experience we have ever had. Very friendly and highly recommended! I've been going to a lot of UPS, this is so far the best customer service. Very pleased. read more

If I could give this location more stars I would. Natalie went above and beyond to help me with my shipping needs. No matter where you live in Seattle its worth the drive to use this location. Customer service is still alive and well here. Will never use another location in the Seattle area. Thanks Natalie for being excellent! read more

the woman who helped us was nice and helpful...We were shipping our treasures from our vacation home...

The owner is such a nice man. Came in drop off a package and he was very friendly and sets a good example for his staff to have a little fun at work. Great sense of humor, and he gave me an update on when the package would go out. More people need to be this complementary and nice, it goes a long way. Thanks! read more

I went in this place to drop a package off this morning as of 9/28/2016. There was a dark haired, short lady working over the counter. I said Hi but she gave no smiles. I told her I'm just dropping off the package, but before I could finish the sentence, she interrupts and says "Ya I know". She makes you feel you rushed and not welcomed. I said "Thank you" when she handed me the receipt. She kept her sturn facial expression and didn't say anything back. I thought I was the customer here? I'm not coming back. read more