Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

For many years we did not have a nearby UPS store, so it was necessary to drive a distance to an…read moreoff-brand shipping and packaging store. So, we were really grateful when a nice new UPS store opened up in our neighborhood. Today I visited this new location between Coralville and North Liberty. The store is very clean and nicely laid out. I've been wanting to visit this store location because it is managed by the same owners as the one near our home. Something I've noticed in general about business is that success and quality service usually happens when the owner is frequently at the business. Today, not surprisingly, the owner, Todd was at the front desk with a cheerful employee. Todd helped me with a package I need to send out. Over the past few years sending numerous packages every week, and also using the other services like the mailbox rental, paper shredding, packaging materials, and more, I've consistently experienced high quality in all areas and really appreciate it, so I figured the same would be true at this new location and I was pleased to see that my expectations were correct.

I sent in a print order via computer on Thursday and called the store to make sure they had…read morereceived it. Even though my email said the order will be done that day by five the store worker said they could not get it done until Friday. Which was fine. I go in today, Monday, and it's still not printed. The clerk was snarky and blamed the UPS system for not letting them know it needed to be printed. Even though I called them on Thursday to clarify receipt of the print job. I've revised my rating from one star to three as the same clerk apologized when I returned to pickup my copies and he refunded the printing costs.

I had a real challenge in that I didn't have all the kind of paperwork needed. That's putting it in…read morea general sense and the two fellows there were so kind and resourceful and they were able to have my credit returned in the few hours that Amazon offered if you put the credit back on your card!

They don't answer your phone calls and they have no customer service. So, you can't take a package…read morethere to have it shipped.

I've been to this store multiple times...never had to wait longer than 5 minutes, even with a…read moreline....friendly staff.....the store is clean and we'll organized, and they have a nice collection of funny greeting cards right when you walk in the door. . All around pleasant experience.

It's not really this store just the company in general. Shipped 6 items and 4 were damaged upon…read morearrival. Had insurance on packages but getting them to pay on them is not happening. If you send something with ups and need it insured take pictures of your packages at the store preferably with a ups employee so you have proof of what they looked like before shipping.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

They do not provide notary services, even though they advertise them. I went there three times at…read moredifferent times at the direction of their employees and I was never able to get a notary.