My husband and I got married at this venue on October 5, 2024. We toured this venue on March 19,…read more2023. When we had first toured the venue we were told that the base price was 7900 which included the day of one hour rehearsal, and set up of tables for reception and ceremony when we had toured the venue it was a seemingly nice venue, family owned and very communicative. After we had chosen this venue for our wedding day and put down our deposit we were then told that we would not be able to schedule our wedding rehearsal until the week of the wedding, this came as a shock since we were not told this when we had first toured the venue. As time went on, I would frequently message and email the person I had toured with which was Kerry the woman who owns the venue. Whenever I reached out or asked a question there was a very late response, short response or no response at all. The only time that the people from the venue were responsive was when it came to money. Also, when it came to money, they recommended that we paid everything in cash in which we did I would follow up, always asking for some sort of receipt or documentation in which they never provided any. Finally, when the wedding came, we were able to book the rehearsal a few days before the wedding. We also had to do our bar services through the venue since they do not let you provide your own alcohol or your own bartenders. You have to do a package through the venue. The day of the wedding was fine, but there were a few things that I would like to note. The bar staff came right before the bar opened at seven and nothing was prepared. They served warm beer and barely had any mixers. The wedding guest complained about the drinks, the service and the lack of accommodation. For example, we had to provide our own water so my mom went and bought 6/7 cases of water which they did not give to guests so at the end of the night she just ended up taking them home. The father of the groom even went up to order at one point and was not serviced right away, even though there were three bartenders and no one in line for the bar. For bar services we paid over $6000 for three hours of open bar for 150 guests. I also want to note that prior to the wedding. I had reached out to Cody (son of Kerry) who also works for the venue and asked if the caterer that we hired would be able to serve beer/wine which he had quickly responded with a yes, when the day of the wedding came, the bartender said they would not be able to give the beer or wine to the waitresses due to, the possibility of it being served to people under 21. Also, during the ceremony we had popped some confetti made out of paper. Quickly after the manager, that was there came up to some of our guests/ wedding party that had popped the confetti and had asked them to immediately clean it up rather than asking them to do it at least by the end of the day. There was also a situation with the projector, not working. We had made a slideshow to show our guest and the projector was not working properly. After the wedding, I followed up with the venue to let them know about my experience which I spoke with the owner and she had excuses for why she was absent and just reiterated how great their venue is despite our experience. I'm writing this review to warn others who are looking into finding a venue for their special day. I would not recommend working with this venue, considering they are unresponsive, not accommodating, sketchy. Not sure who all this situation is relatable for but I hope no one else has to experience this type of unprofessional service.

This family run business has gone above and beyond for my fiance and I. I have used this venue for…read moreChristmas parties, Birthday parties and now my wedding reception. The family truly cares about your experience. You can feel that with every thing they do. 12/10 recommend! Its a beautiful facility PLUS you can bring in all your own vendors (except for the bar, but even that is SUPER reasonable for costs) and its super spacious. Did I mention their gardens? The magnolia trees are what dreams are made of.

Incredibly disappointed with my experience trying to plan a wedding here…read more They recently changed their policy to allow only one exclusive caterer unless you are willing to pay the exorbitant $500 outsourcing fee. I was a bit apprehensive about this to begin with, but I was reassured that this caterer (Bouk) was the best, both in terms of food and customer service. I wish I could say the food was good, but in two months I was never even able to schedule a tasting with them. The communication was poor and it seemed like the only time I heard from the caterer with any concrete information was after I brought my complaints to the citizen's center. I put my complaints in writing and forwarded them to the center and when I asked if we could rearrange the reservation so that we could still have our ceremony in the garden and have our reception elsewhere (so that I didn't have to cancel the whole thing), I was basically gently encouraged to cancel and "move forward with a different option." Essentially I was being told that everyone (including the supervisor) thought it would be best for me not to have any part of my wedding at the Mack Center. I couldn't believe how unwelcoming that felt. It appears that the caterer's busy schedule took precendnt over a satisfied customer...a bride-to-be no less. Although they basically gave me no options on how to resolve the situation outside of cancelling, they still processed the cancellation with the 50% rent fee. Although I realize this is the contact I signed and their standard policy, they didn't even apologize. No effort made to help. Honestly, I'm sure the Mack Center would have been a great venue. The staff was great...at the beginning. But since they have changed their policy it seems like they may be willing to jeopardize their reputation with customers to preserve their new relationship with Bouk catering. There are a lot of other wonderful venues in the Charlotte and Lake Norman areas that are affordable and give you options for catering...that way, if you don't have a good experience with one, you are not blacklisted from the venue all together.

Our son was married on July 11 and the reception was held at the Charles Mack Center. This was the…read moreperfect place for the event as the facilaties are beautiful and clean and the personnel were very helpful and friendly. There was plenty of parking and access even for the elderly was easy. I would highly recommend this facility for all your events.

This venue was absolutely gorgeous! I loved the spacious open air and it's the perfect spot for a…read morewedding. The photo ops are endless!

Providence Cotton Mill is one of my absolute favorite venues! The owners are incredibly kind and…read moreresponsive, and the venue is out of this world. The lighting is always amazing due to the beautiful open windows. Even the outside area is beautiful! The facilities are always clean and well taken care of. This is a fantastic option for any event!

The perfect venue! We had our wedding here on September 30th, 2023. The staff go above and beyond…read moreto make your day just how you want it. David, Traci and Janet are amazing. Their onsite caterer LaTeaDas has the best food! Everyone complimented on how amazing their food was. If I could do my wedding again I would 100% come back to the Brawley Estate.

This venue is beautiful and the management is great. We had our daughter's wedding here and…read moreeverything went smoothly and professionally. The onsite caterer serves delicious food. Everything was set up exactly as we requested. I don't get he negative comment by another reviewer about the acoustics. Our DJ was able to have our guests on the dance floor all night! The serving staff was courteous and professional. If you are in the Charlotte area and need to host an event...look no further!

Nice family place to visit. Enjoy the variety of fresh vegetables. My kids are visiting every…read moreweekend, this place is very enjoyable.

I would never recommend this venue. The owner is rude and will not accommodate anything to help…read moreelderly/people with needs if it does not conform to their specific rules. It is unbelievable. Also, having a summer wedding here is awful. It is the hottest place to have a wedding I've ever been to. They really should consider AC.

I visited Hunter House and Gardens a while back and was struck by how beautiful and intimate the…read moreinterior is. The historic setting feels thoughtfully preserved and makes for a lovely evening out. Our drinks were great and very pretty, which matched the ambiance perfectly. That said, I found the food to be just okay for the price. It did not quite match the elevated look and feel of the space and felt overpriced compared to other places I have been. I would still go back again to try other items, because there were aspects of the experience I enjoyed, but it is not somewhere I would recommend off the bat without some caveats.

Enjoyed Mother's Day at HHG this year. Kind attentive service and good meal prep at a lovely old…read moretime house. Good experience overall.

I am not damaging your business. I spoke the truth…read more We did agree on many things. Some of this would include the empty vases above the mantle, and the snacks and drinks (in the contract) for the bridal suite and grooms suite. The groom and groomsmen weren't even taken to the suite. The contract was for you to be there. My decision in choosing Villa Franca had as much to do with you as the beauty of the property. I trusted you with one of the most important days of my life and it wasn't important enough for you to attend. You worked with me for months and then a month before my wedding you decided that going to Florida with your husband was more important. The original issues are the same. The bartender did not do his job well. The venue is ill-prepared for rain. Things that should have been setup were not. The fact that you keep reiterating that they were agreed upon just makes it worse! Yes, they were agreed upon. But the venue didn't follow through. I apologize profusely if there was a broken lamp. I also do not know of any liquor, and I do truly apologize for that as well. You should know me well enough that I would be humiliated if these were true. You have lost my trust so I'm not sure to believe you or if you are accusing me of things to undermine my review. I will say again, the coordinator and your staff were fantastic. I hold you accountable because you are the owner and I signed a contract with you.

My son and daughter-in-law were married at the Villa Franca Estates on Saturday, May 20, 2017. The…read morewedding venue is absolutely beautiful and Ginger Black and her staff were great to work with. Everything that we discussed for the wedding was completed as requested and they went above and beyond to make sure Mackenzie and Taylor's day was special. Even though we had extra guests attend, they quickly set up extra tables and place settings to make sure all guests had a seat. She was always there asking if we needed anything and made sure our requests were honored. The 3 new chandeliers inside the draped tent are breath taking. We all loved them. I would recommend this venue to others who are planning a special wedding in a country setting. Nora Patterson-Proud mother of Mr. and Mrs. Taylor Patterson (Mackenzie Holshouser-Patterson)

Our daughter had her wedding and reception at the Lumen House in North Carolina. It is a beautiful…read morestunning place. The staff and wedding coordinator were professional and amazing. Highly recommend this venue.

We had our wedding here and it was the most incredible experience. In the months leading up, the…read morevenue was super responsive, answered all my questions and helped me as I planned. On the wedding day, Izzy (the venue rep) was there at 10am right when we arrived. She made sure everything was setup perfectly. She worked with our coordinator and made sure everything ran smoothly on the day of. It was the most perfect day and i would rebook them every time if i had to do it over again.