Hotel rooms are clean, hotel staff including housekeepers are friendly and super helpful. The…read morebreakfast is the main reason for this review. Ms. Wanda makes thee best scrambled eggs I've ever eaten at a ihg in the past two years being on the road for my partners job. Sweetest lady you'll ever have the pleasure of meeting and speaking to

My wife and I were in the Belmont / Mt Holly area for a family visit and Aunt's 100th birthday…read morecelebration. We always try to stay here because it's convenient, priced right and is always a great experience. Rooms are very clean and comfortable, well appointed and usually quiet. Breakfast buffet is always nice, though I skipped once to grab biscuits at next door Bojangles. First time ever I have seen an automatic pancake machine - and I just had to try it! Great! Staff is always friendly and professional. And we really enjoy the Holiday Inn Express room supplies of Dove bath products since I tend to have dry skin in cold weather. A great experience as usual.

(From November 2025)…read more I did a stay at this hotel for a few days during the panthers/saints game. I should've read the reviews first before staying here and I regret not doing so as I would've been more informed about the issues plaguing this hotel. Starting with the interior of the hotel, the wallpaper in the hallways and in the room are peeling/fading giving a very cheap look. The showers had issues with getting hot water. Furniture had stains or piercings within the fabric. Plus the hotel is right off the highway with nothing within walking distance to it. Not pleasant at all. The bed was alright and their workout room had working machines. Those are about the only good things to say for this place. The only reason I stayed was due to hotel points. Next time, I'll use more points and stay somewhere else.

If you stay at this hotel, and you have zero expectations, you would still be disappointed!…read more What a dump! The hotel staff was rude! Not so much as a please, thank you, or I'm sorry for any of the inconvenience or condition of the room. The room was disgusting and I could barely get in and out my door and when I asked the gentleman at the desk for assistance, he said if your card flashes green, it works you just have to push on the handle. I could not get my door open! My room was not serviced as requested, and when I called the front desk, they told me I could come and get towels without apology. I have held status with Marriott for a long time and it seems most of their hotels are in a state of decline. While other hotels, even the Holiday Inn, offer daily service you can't get service every other day as guaranteed. There are many other options in the area look for a Holiday Inn express or a Hampton and you'll likely do much better !

This hotel is so nice and clean plus very spacious. They have plenty of parking and the staff is…read morevery friendly and welcoming. I arrived before check in time but I was offered to leave my bags at the desk until my room was ready if needed. I was staying here for a work conference so I just took my stuff with me until the room was ready. The room themselves are very nice and big. You get a mini fridge with kitchenette. As well as a desk and living room with a TV. The bedroom is separate with a door for privacy if someone is in the living room and the bathroom is big as well. The beds are very comfortable and everything is clean. The hotel offers a daily happy hour for guest and you get two drinks free with complimentary food (finger food). There is also a restaurant onsite that you can get breakfast and dinner plus the hotel is located many other restaurants and venues nearby. It was a nice place and would definitely recommend them.

I love the Embassy Suites brand and the Charlotte Ayrsley location did not disappoint! I was in…read moretown for a wedding nearby and this was the perfect hotel for my weekend stay. Service was fantastic from check-in to check-out! My suite was large, clean, and on a higher floor as requested as a Hilton Honors guest. I can't forget to mention my favorite part, the embassy suites made-to-order omelet station! The only con of this hotel I found is the parking, the lot fills really quickly being that there are multiple hotels sharing the same lot so keep that in mind as night falls. Overall, I had a fantastic stay and would highly recommend for any future travelers heading to the Charlotte Ayrsley area.

This hotel is not meant for guests that are staying because of an event in the city. This hotel is…read morefor airport guests. The required parking fee and no closet was absolutely insane to me. The room was clean.

Management only cares about the revenue, So I go to check in on a Monday around 4pm and they have a…read morefloor cleaning service on site cleaning the lobby floors all the way to the elevator, the floors are soaking wet and hoses are all in the way causing a dangerous situation, The front counter guy did not enplane anything about breakfast or parking, I did not see housekeeping my entire 5 day stay. On the 3rd day I finally used the public garbage in the hallway to throw my garbage away because it stunk so bad, On my 4th day my electronic door stop working, They did have me wait in the next room until maintenance arrived and got me back in, On my last day I go to take a shower at 5 am and I did not even have enough water pressure to flush the toilet so apologize to housekeeping when you do go inside I try to flush,, imagine no shower before work!! I did report this thru text to the property and I got a simple text (I`m sorry) I should of know they would not do the right thing, It is all about the money with them, Stay at the home 2Suits next door or the Holiday Inn this place is trash!

Ok for the money. Continental breakfast was ok. Shuttle service good. Mattress was too soft of a…read morememory foam.

Conveniently located near CLT airport, this hotel has the friendliest folks around! Very…read moreprofessional and courteous! The room was clean, beds a little too soft for me, but I still rested well. There is an airport shuttle that is 24 hours. There is a gas station on the corner, Cracker Barrel next door, and a Chinese buffet called Ichiban that I love! If ever in the area, give them a try.

This hotel seemed pretty new, but it's actually about 6 years old according to the front desk. I…read morewould highly recommend putting in the GPS as you're probably not going to find it easily. Or you can take a shuttle to/from the airport. It's in an odd location so there's not much around to walk to. I had a car so I could venture out. The Parking lot was well marked and there was ample parking. The lobby is beautiful and spacious. What stood out to me was the breakfast. The sausages and eggs looked so friggin' good. I took a picture and told the attendant how awesome everything looked. She said she loves to cook, and it showed. She puts some love into that food. For reference, some hotels really just heat food instead of preparing food. The breakfast was 10 stars! The Room was huge with a king bed, lots of room to roam around, and a decent sized bathroom too. It was a good hotel to spend a night, and with it's proximity to the airport, it would probably only be a night's stay for me. When leaving in the morning, I was at the airport within minutes. The entire staff was friendly and helpful which always makes ANY hotel better. I'd stay again.

The front desk, all of them have bad attitudes. It's like they don't dare about customer service…read more If I was the manager I'd fire them all. Rude people, not staying there again!

I'll start with the pros: seems like a safe area, quiet, and close to the interstate. Other than…read morethat it's gross. Not well kept and definitely not cleaned properly. The sheets were absolutely not changed because there was a spot that would have come out in a wash. The bathroom is super dated and not clean.

This location was very disappointing built up ice in the ice in the refrigerator dirty walls mold…read morein shower and remote control didn't work for the TV.

Absolutely horrible hotel. Their Expedia waiting's must be paid reviews. Look up the Google…read morereviews! We stayed here because the airlines sent us here due to canceled and delayed flights. We picked this hotel because of their shuttle service to and from the airport. We called the hotel to get the shuttle just before 11 and the clerk said the shuttle will be there shortly. There were dozens of people from our plane staying here. We waited about 15 minutes and took a taxi. As we pull into the hotel the shuttle is sitting there (not in route). When my daughter commented about it the taxi driver laughed and said they do that all the time if you call after 10:30. They will tell you it's on its way but they never pick up. We did ask when they run to get us back to the airport and the clerk said it runs every hour (6, 7, etc). So we go down just before 8 and waited for them to announce they were going to leave. After about 5 minutes I walked up to the counter to ask when it was going to leave. She said 9. I said we were told it leaves the top of every hour. She stated if he took us now he wouldn't make it back to pick up people from the airport. Huh??? My daughter said you did this last night too. The clerk asked if we wanted to wait for the 9 am shuttle. We called a Lyft. So after the airlines leaves passengers stranded, this hotel does the same thing with zero shuttle service! Now onto the hotel condition. Although it was supposedly recently renovated it looks like a motel 6 renovation gone very wrong! They don't clean and maintain the hotel. The floors are sticky. The rooms are oddly laid out. We opened the door to a long hallway with no artwork anywhere on the walls. The drapes looked old and dingy. The bathroom cabinet appears to a homemade plywood thing that is unfinished. There are no towel racks on the walls so you have to place your towels on the toilet to be able to reach them. Gross! We asked for a handicap room. There wasn't a grab bar on the side of the shower that you enter from (unless you want to squeeze between the toilet and tub to enter). The tub was super slippery. Once inside the tub the grab bar is so low that it won't help you if you slip.

DO NOT STAY HERE!!!!!…read more Do not leave vehicle here. It will get broken into. Several vehicle damaged and broken into. Items stolen. Stay at your own risk. The hotel won't do anything about

Wonderful place, stayed at the Jacksonville location and it was everything and more. Very clean and…read morehad everything I needed for my vacation & also very professional,will be staying again!!

From the owner: The Galore Abodes is a short term rental company offering vacation and corporate leasing in…read moredifferent states across the country.