What a nice experience! I was greeted upon entering the store and the associate asked if I needed help--he was friendly and knowledgeable about the store's products. I was browsing the store for a little while, and he again checked in with me, helping me to locate a particular item (I forgot my glasses and was having a hard time reading the labels...). It is so nice (and rare) to go into a store and see a smiling face these days! Highly recommend this Vitamin Shoppe location if you're looking for supplements. Friendly staff!! Thank you so much! read more

Satisfied. I went in to get some protein after a workout. I'd never been here before. I walked in and yell, "I want protein!" The young lady working the counter aptly yelled back, "What KIND of protein?!" It was at that point, I knew I'd come to the right place. I was used to buying a house brand from online, so I didn't know which one tasted good. She guided me through my purchase, while multitasking a store full of other guests. I didn't think to get her name, but she was young, Hispanic, and cute! PLEASE ADD APPLEPAY SUPPORT! read more

Major shot out to Manny. At the advice of my trainer I was to get a belt and sweet sweat so off to the Vitamin Shoppe I go. Turned out the sweet sweat gel I got had a bogus seal and had been exposed to air. Manny made it right with an easy exchange the following day and lessened the pain of a return trip with some sweet samples. Thank you for making me feel valued Manny! I will certainly go out of my way to come back the next time I'm in the area! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Berwyn, Illinois

Heard about a new protein powder on a podcast and found out that the Vitamin Shoppe sells it. Took me forever to stop by but super glad I did - my procrastination paid off. The powder I was looking for was on clearance so I got a great deal (half off)! Staff was very friendly and knew exactly what I was talking about and pointed me in the right direction. Very lucky to live so close to this great resource for fitness supplementation. read more

Manny is a good guy and seems to actually care about the customer experience. The store and district manager are very pleasant. Glad they take care of their customers since it's the best place to get Complete Cookies. read more

I would rather drive to Oak Brook or Chicago than have to come back to this location - these people have no clue about customer service or retaining customers! If they are following their 'company policy' and not honoring discounts in this day and age - good luck keeping the doors open adn shame on the Corporate morons at Vitamin Shoppe! I buy Quest nutrition bars on a regular basis. I often don't have time to order online because it takes 4 days to get them, so I am forced to drive to either Logan Blvd and Elston, which is on my way home from work, or Villa Park/Oak Brook - which is too far West, or here at 22nd and Harlem, which is still a pain, but it is closer. I buy the boxes and not the individual bars, so it's not like I am a "onsie twosie" customer and they are sold 12 per box and are not cheap. The first time my blood pressure exceeded the safe limit was when I called and asked if the bars I wanted were in stock, and when I got there, there were not! The 2nd time I went I forgot my coupon - he said it's store policy, and they cannot honor it if I don't have the coupon, so I drove to Oakbrook despite spending the 10% in gas I would have saved with the coupon, but I was not going to give this moron the sale! Oak Brook honored the discount! That guy is apparently no longer at this location. And guess what? I got ANOTHER coupon in my mailbox for the same damn offer after I returned from Oak Brook - so it's not like their coupons are a rarity! I called the Berwyn location a few weeks after that and spoke to a female who was apparently his replacement. Seemed nice, bought my bars, and left. The next time I was waiting at the counter while one employee was talking the whom I think was the manager, behind a partition, telling her that he is only "$20 away from the days sales target," needless to say, my sale would ensure their making their daily sales goal since it was almost time to close so I yelled, Hello? Can I buy something now? There are customers in your store......" When I went to pay for the box of bars that were $27 they too would not honor my discount because I forgot the coupon at home by mistake. Once again, I was told it was standard policy - so guess what, here is my STANDARD POLICY FOR THE VITAMIN SHOPPE, and especially the BERWYN LOCATION! I JUST BOUGHT 2 boxes from I Suppliments online and for less money than what you sell them for, so I will not be coming back. This store opened recently, and to my knowledge, I don't think anyone has been knocking down the doors to get in, so, I will be one less person they will need to serve, and one less person who will assist in making their daily sales quota......that's my Standard Policy.... Bubye now! read more

Went in today to grab some protein powder and some pre and post workout supplements and was fortunate enough to speak with Manny who was exceptionally helpful and gave his honest opinion on the products I was asking about rather than just pushing expensive items that. Sales staff who truly care that you are getting the right product will succeed over someone just trying to sell the top dollar product every time. I didn't necessarily buy the cheaper stuff but I bought what he gave me his honest opinion on that he thought would be the best for my needs. As a retail manager of a natural food and supplement store for pets, I find this to be extremely important. I will definitely be back to shop again and so far all of the products recommended to me are awesome! Thanks again Manny for all of your help! You are an asset to your store and your company. read more

Upon entering I was greeted by a great and bright smile from a young lady and her PROFESSIONALISM was outstanding. Thank you "BRI" you made my purchase very SIMPLE and very FAST !!! read more

I came here today and was looking for some pre-workout suplement and didn't know the exact name. The gentlemen where so nice, friendly and very informative. I ended up finding exactly what I was looking for. My favorite Vitamin shoppe from now on. Definitely recommend read more

Alex provided awesome customer service during my visit to the store today. He gave great advice on the products I were looking at and great recommendations on which products would best fit the achievements I'm trying to make. I highly recommend attending this location and working with Alex for anything you're looking for! read more

Very clean! The manager that helped us was super knowledgeable of his products, where they were located and what would be most beneficial for my health concerns. He even deterred me from a product that was more expensive but wasn't really checking all my boxes. That's integrity you don't see everyday, or every other day, anymore. I was pleasantly surprised and will return to the store on Cermak, in Berwyn. read more

Alex was awesome yesterday, i needed help finding a weight loss supplement and he did the impossible to make sure i was knowledgable on my final selection. I was greated very kindly as i walked into the store also, i recomment this Vitamin Shoppe 100%, awesome costumer service! read more

I do most of my supplement shopping on the internet because it is cheaper and you should too. However this time I ran out of protein and didn't have the time to wait on shipping so I decided to stop here. The protein I was looking for was on sale (I checked their website) and it roughly came out to what I would normally spend. I walked in here and the attendant didn't even greet me, which is really not that important, but she also didn't help me find what I was looking for. I even gave her the name of the product and she didn't even know what I was talking about and didn't even try to search it up. Zero customer service skills. If companies like these wants to compete and survive against the internet they should at least have good customer service and people who know about the products. read more

I went here to get stocked up on my vitamins and supplements for training. The salesman was very friendly and helpful with all of my questions. The prices are pretty reasonable for most things here as well. read more

Best Vitamin Shoppe! Fantastic service and very knowledgeable staff. Thank Mr. Freddy for being so great!!!

I've visited GNC various times and have always had the same results with sales associates attempting to sell me endless things. I visited this location expecting the same as GNC, but was shocked with the knowledge the sales associate (Freddie) had in reference to the store. He helped me and my wife with our endless questions and his recommendations and suggestions. Really knew his stuff and was very helpful!!! read more

The best place for things like whey protein, and my wife's fat burner. Rob is always a big help and makes things easy to understand 5stars