On Thursday May 1st 2025, approximately closing time. I've never shopped there, so I'm only…read morecriticizing the inept employee who I spoke to on phone about my friend who suffers from dementia. I was looking for my friend and was able to reach him via cellphone, I told him to go into the closest store for help which happened to be health food & vitamin city. I asked my friend to hand over the phone to the only employee there so I could get a bearing on his location, I was coming from Glendale Queens NY to try and get him. I tried to explain to the employee that my friend suffers from mental issues, to please keep him there while I arrived. When I got to the store about 15 minutes later, my friend was gone. The store employee said he wanted to get to 14 st subway, so he let him go. He was found by the police in LI CITY Queens the following morning. The employee's Humanitarianism wasn't present. The store was closing, not his problem

If you've lived as long as I have in Chelsea, a walk down any block prompts memories for what used…read moreto be in any given storefront. That used to be a long-loved video rental! This used to be sweet bistro where many days and nights were shared with friends. This particular storefront is even more rare because it's not a chain and is open late, for the way working folk have needed to live here for a long time. It's not Whole Foods or Vitamin Shoppe (or whatever that chain's named), but a humble spot where the selection of vitamins, herbs, topicals and a few pantry staples probably contains exactly what you're looking for. Ask any of my neighbors what they think about your cough, sniffle or dry skin, and they'll tell you, "Go see the vitamin guy on 23rd." And you should. Because for years, he's dispensed sound counsel to a number of us whose needs aren't easily addressed by either of those aforementioned chains or that chain pharmacy who makes you summon a worker to unlock some dental floss. I'd been recovering from RSV when my husband stopped by the Vitamin Guy and told him about my lingering cough and shallow breathing. He brought home some Olbas syrup and a tincture containing a melange of herbs, half of which I was familiar as a TCM patient for a number of years. Within week one I was feeling great relief. A neighbor who'd been hit with the same condition went and had his own chat and relief success story a week after me, and unprompted, said, "Vitamin Guy saved me again!" This is but one of many ways Vitamin Guy's helped me, my husband and many neighbors over 18 years. Go see him the next time you're wondering what you can do about whatever's ailing you; he probably has some sound advice to share, and you'd be keeping the lights on amid the many otherwise darkened storefronts that don't exactly inspire confidence around greater Chelsea.

No one greets you while walking I find that to be rude. It makes people uncomfortable when an…read moreemployee eye rolls you and is rude to every customer.

I walked in today and the place was stifling hot. I was sweating just standing still. Their were 2…read morepeople there. Maybe Even 3 at one point and I waited a minute and not a single hello. I'm big on customer service as I've worked in this field for years. I had to kiss alot of ass to even make it and it shocks me that people just won't even say. Hi, I'll be right with you!

Love love love! Had the amazing opportunity to shop at TOS'D! The staff were so helpful in helping…read moreme select the items I chose. There were products I hadn't seen at other dispensaries in Jersey, like the Lowell pre-rolls. The vibes are impeccable and it's so bright and vibrant. The education corner was dope. Highly recommend for yourneeds!

From the owner: A premier cannabis destination that seamlessly blends wellness, education, and luxury within an…read moreinteractive retail experience. Cannabis redefined. Welcome to The Other Side - where the grass is always greener.

Hadn't been here in forever but pretty much it's still the same, definitely less crowded than the…read morestore in Union square and nicer crew as well.

spent $415 on groceries at this store. Because I was buying a large number of items, it was…read moreobviously impossible to stand at the register and verify every single item and quantity while everything was being scanned. I trusted that I was being charged correctly. Big mistake. I asked for the receipt to be sent electronically, and when I later reviewed it, I discovered that the quantities charged for certain items did not match what I actually purchased. I was charged for quantities I did not take home. I contacted Amazon expecting a simple correction. Instead, I was told they would need to "start an investigation," interview the cashier, and contact me during the investigation. Give me a break. I just spent $415 on groceries. I should not have to spend more of my time participating in an investigation because their checkout was inaccurate. That is what makes this particularly unacceptable. With a $400+ grocery purchase, it is practically impossible to verify dozens of items and quantities while standing at a busy checkout. Customers naturally assume that if they buy one item, they will be charged for one--not two or three. You discover the discrepancy later, and suddenly correcting their mistake becomes your burden. Be aware and check your receipt carefully. Do not be as naive as I was in simply trusting that the quantities were entered correctly. And frankly, considering how busy I am, I will very likely not shop at this Whole Foods again. Grocery shopping is supposed to save me time, not create an investigation and another chore because I trusted the store to charge me accurately. There are plenty of places where I can spend $415 on groceries without having to audit my receipt afterward.

Bought an overpriced pen, it leaked through the charging hole all over the case before I even…read moreopened it. Immediately tried to return (cc statement and all) and was refused. So I'm left with an unusable expensive weed pen.

CBD Kratom was an accidental find when I was with my friend Charlie. I had already told him about…read moretheir location on the Upper East Side. We had a discussion about recreational marijuana. I'm thoroughly confused about medical, recreational marijuana and CBD. I'm not in pain like some of my friends. Charlie didn't appear to be interested in anything for sale at this store. I did have a nice chat with the employee on duty. He worked at the opening of the Upper East Side Store. This store is smaller but has a lot of merchandise. I'm fascinated by the little stick my friend puffs on periodically. He uses medical marijuana. He said it doesn't get you high. So there you have it! I'm waiting for CBD Kratom to sell recreational marijuana. If you are into this stuff they have a chain of locations around Manhattan.

Great customer service, but the smell inside is overwhelming. It's a mix of bakery scents and…read morestrong perfume that makes it hard to be in there.

They drop the prices dramatically on plnt cbd oil...because it's OUT OF STOCK in all their storesread more

Came to pick up an online order. Nobody is at the store and they have a sign on the door "saying be…read moreback in ten minutes." In what world is that acceptable? & on top of that it's been over ten minutes.

This is a lonely Vitamin Shoppe that has a very COOL owner!…read more The good points to this location are: -In a huge shopping center, but away from all the madness. -Has plenty of parking in front of the store. -Clean and has a wide range of items. -COOLEST owner! He helped me and took care of me with some coupons. Only negative- this location is short staffed (for now). So the hours of operation is not what Yelp has listed. Nonetheless, this is an easy fix and hopefully good help comes this way. TIP- Call and see what their hours are before coming in.