I highly recommend when you visit this store to ask for Phyllis. She is highly knowledgeable and has superior customer service. She was able to show me the selection of items I needed. She goes ABOVE AND BEYOND to make the customers feel valued!!! read more

I don't shop here very often, but I was on a mission to try out an energy drink. Thanks to my Elite buddy Sama C. all the way on the East Coast, I found it! I walked into a clean and organized store and found what I was looking for right away. If you want or need an extra PUMP in your day for whatever reason, get you some C4 Ultimate!! This baby packs a punch with 300mg of caffeine, and at almost $5 a pop, it can get pricey! Stock up online whenever they have a good sale. I had half the bottle before my workout and felt the slight jitters after 20ish minutes. Parking is pretty easy here, but be careful turning corners because peeps don't always look around. Prices are average and service was alright. No one greeted me when I walked in (reason I dropped a star), but the guy was friendly ringing me up. Next time I need some extra pep in my step, I'll come here, lol. Thanks SFS!! ;P read more

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It really gives me great pleasure to write such a positive review for this location. I've been coming to The Vitamin Shoppe for years, and the level of exceptional service and positive energy has been consistent. For this review, I want to identify two incredible team members who have made my experience even more wonderful. Those two are Phillis & Neil. From the moment I walk to the moment I swipe my card, their customer service is one of the best I've ever seen. When I enter the store, they greet me by my name. They ask how things are going. They recommend ways to save money or promote deals. I am truly thankful that this place is near my home and even more thankful that I will continue to be a customer here thanks to their service. Just awesome all around! read more

Damaged product and customer care told me too bad . On the chat they didn't even care whatsoever . read more

The Vitamin Shoppe - Damaged - Vitamins & Supplements Near Me - Menifee, California

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Terrible service, no one even came to help me they're just laughing and talking the entire time with the security guard, and then of them are actually quite educated on any other positive, so they're the young guys working there. I ask tons of questions, and they don't even know how to answer that like looking on the phone to get the answer. this place needs to hire more qualified, trained educated individuals on health and supplements.... And I honestly cannot stand how they keep trying to upsell the body tech products it's like walking into a car sales lot. So please do your research before you walk in here because these kids working here don't know anything about anything. read more

Customer service was on point all associates were attentive and educated. I was helped by everyone in the store and made a great selection in products. Sorry that I forgot everyone's name other then Kyle so thank you to everyone read more

Ask for Nate!- He's the BOMB Knowledgeable patient team members are what makes a buisness a benefit to the community and owners. My Mother and I went in to this particular (The Vitamin Shoppe) and Nates help, attitude and shuggestions we're of great benefit to us. He even educated me on a new supplement I was unaware of to help me with my insomnia. Believe me- I'M A ALTERNATIVE MEDICINE GEEK, so that was priceless. 5 stars for us. We fully endorse THIS "The Vitamin Shoppe" read more

If I could give 0 stars, I would. Basically bought a detoxify cleanse from there and explained on why I was buying it. I was going for the cheaper one but was told to buy the expensive one for better result in which was $48 mind you. I was led on to the fact that if it didn't work i'd be reimbursed into another one "as the bottle states" says the worker and come to find out I come back and show proof as to how it doesn't work and was informed I was flat out lied too. Management should do better on letting their employees know what qualifys for a reimbursement and what doesn't especially when it comes to a big purchase like that. When coming back in, they explained to me that it would be through the brand and not through the store. If you could explain that to ur customer you should've told your employee that while getting hired considering you sell all kinds of drinks. I don't know why they wouldn't have honored it considering I was lied too, misled and pressured into buying a 2x more expensive bottle because of it. This wasn't the bottle I was going to walk out with originally before being lied too. So they did nothing for me. No exchange, no reimbursement, just a lot of poor excuses. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Menifee, California

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After filing a complaint with the corporate office, the local district manager didnt even care to follow up. I was in there a week ago, selected seven items out of those only two scanned the correct price. They would scan each item on another computer saying no this isnt the price. Even with their tag that they placed on the container was showing a different price. Then to top it off they had a really poor attitude when I pointed out the sticker. I will probably go and report them to the county for their blatant pricing discrepancies. read more

We are new to the vitamin world so we thought we would give this place a shot! We were grateful to get Tyler's help with our needs! He was patient and sounded educated on the options! Great customer service, we definitely will be coming back! read more

Just wanted to stop by and give a huge thanks to Karsten!! Every time I stop by to the shoppe and he's there my experience is beyond amazing. Karsten feels like family and always make you feel welcomed. He's very knowledgeable and gives you the front and back of what you need to know about the product as well as finding the best price range that best suits your financial situation. He makes sure you get the bang for your buck. He even goes the extra mile and gives you different options to choose from. He's helped me out a lot with my fitness goals as well as personal things I've needed help with as far as vitamins and nutrition, not just the usual protein and thermogenic's. My over all health has been better and that's all thanks to Karsten. Thanks again my man for helping my health get better and my experience at the shoppe feel like I'm part of the fam. read more

Stopped by The Vitamin Shoppe today and was helped by Karsten! Not only was the service immaculate but, the product they had, as well as the knowledge of their products, were amazing. With plenty of deals I know I'm definitely coming back! Thanks again Karsten! read more

I've been coming to this location for a while now but this is the first time I've had a bad experience..... I'm always welcomed in when the guys are working but on this occasion there were just two rude older ladies running the store. Not a hi or a welcome in they proceeded to talk between themselves and when I was ready to check out they kept talking to themselves. It took a minute before I was even acknowledged at the checkouts I forgot the ladies name but on her name tag it said says sales lead the other one had glasses on. Hire people who are actually into fitness and are helpful. Not these old ladies who just chat and are rude. read more

I just wanted to take the time to say I really appreciate the associate for helping me find all the vitamins and supplements I needed. My mom just had gastric bypass surgery. She sent me in with a nice list of products. I had no idea where to start. The associate,(I think he was a manager or assistant manager) had no problem helping me find every bit of it. Thank you. I would recommend this place. Great service. A+ read more

Usually the workers here are awesome! However today I went in had a bad experience with a lady i have never seen there before!! Thanks to her I will not step foot in this store anymore which sucks!!!because I loved coming in here all other employees where awesome and helpful! I will take my money elsewhere!! read more

Honestly, the staff here is amazing. Went in to buy a couple protein shakes and the manager offered me a new flavor on the house so i could try it out. 100% coming back here. Great service. read more

I owe Tiffany a HUGE apology. I walked into the store, immediately looked for the most mature person and started asking questions to help me alleviate some of my "Older Woman Symptoms" (A.K.A Menopause). I saw Tiffany. However, she appeared WAY too young to be able to assist me, because she has no reason to know about the dreaded issue, yet. However, the more mature assistant encouraged me to speak with her and boy am I glad that I did. Ladies, you HAVE to speak with Tiffany. She totally gets it. And, why you may ask. Because, as a part of her study in being a nutritionist, she did a lot of research! Within 24 hours of having a consult with Tiffany, I feel AMAZING, based on the recommendations she made. She helped me discover items to control my night-time hunger issues and incorporate a once-a-day meal replacement so that I can start to lose weight. I went to bed last night and I was not hungry!!!! AND, that ain't happened in over 2 years. Now, that may sound ridiculous. But, my brain triggers me to graze and easfrom 9:00P to 1A every evening. And, in the last 2 years, I have gained so much weight I only have 3 outfits I can wear in my closet. I'm twice the size I used to be (sob!!!), which had me go into a serious and uncontrollable depression. I woke up this morning and not only walked and felt better than I have in years. Going forward, I will call the store and only appear on the day Tiffany is there or I ain't goin'. read more

I had not been up in this area to the new shopping center in Menifee so I thought I would check it out. This store is so nice, clean and brand new along with the whole "Western Theme" shopping center. The employees were very helpful in finding the product I was looking for and even said I could return it if I did not like the taste as it's a new plant based protein. I normally go to GNC but this store has just as good a section and they run discounts all the time. I will continue to visit this store as its 5 minutes off the freeway and the selection and organization of the store makes it easy to shop.. read more

Poor customer service. I Needed to use the restroom, and they said they didn't have a restroom, when I know they have one!Manager is a fake person and a liar !! read more

Vitamin shoppe seems to always have what i need for my supplemental needs. You can also find some good deals with the buy one get one half off are product mark downs. Though they might not have a huge selection to choose from they carry a variety of workout products. I like there drink section they carry several energy drinks ready to go nice and cold . read more

I've been a long time customer to Vitamin Shoppe for over 10 years. This company has lost sight of true health and well-being. The prices on majority for there supplements can be found less expensive elsewhere. The employees have a reasonable amount of product knowledge, however the company doesn't reinvest in their employees through pay and education. Unfortunately this company used to be great but it continues downward through greed. Take your money elsewhere and save a lot more in the process. If you want in store shopping experience go to a company that really emphasizes true health and natural wellness, without promoting pharmaceuticals or supplements marketed to be healthy and that are not. read more

you can find prices on the majority for their supplements at your local Walmart. dont waste your time. the employees have zero product knowledge and the manager is in a constant short man syndrome mood. they seem to be busier on getting their product out and sell, sell, sell but cannot explain why. no true passion for vitamins at all. its laughable at this location. the employees are more interested in their company gossip than their customers. super racists people here. watch out!! read more

Good selections of vitamins, pills, powders for shakes, protein bars, etc. Not a bad little shop; the prices are competitive too. Located in the corner of the Countryside Marketplace plaza, this place is a little hidden so make sure to check the corners of the plaza. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Menifee, California

I have to admit. I was a little bit of a jerk today. I walked in in a bad mood and asked for a return of a product that made me feel off. He told me he could do a debit return and I insisted on cash. He told me he could only do debit. I told him I've gotten cash back several times and started acting like a spoiled brat. Luckily I stopped checked myself and then accepted his return. This was the store manager. He was enforcing the store policy. I didn't need to act rude, and he didn't need to be so cool about it. That's worth 5 stars for me alone but there are other reasons for the 5 star. They have their own kombucha bar! You can come in by a growler and fill it up for $11! That's tight. The selection of vitamins and supplements is impressive. They are keeping on the up and up with all new supplement trends like adaptagens, homeopathy, and bone broth products. Over all just a good supplement shop for sure with a friendly staff and good return policy. read more

I am not sure of the names of the two that were working but both were very helpful and polite! Definitely going back.

I have written a positive review from my past visits, however, that recently spiraled downward the past year or so ago. From my understanding Vitamin Shoppe warmly price matched any product sold through Amazon. This information was openly disclosed to V.S customers through a large poster on the entrance door of the store. Over time, the banner was taken down, possibly to hide this piece of info, or make space for other banners idk. The cashiers use to and still have an iPad available to be able to price match for customers when they requested it. I didn't always bring my phone and they use to happily check. I don't know what changed, besides employees coming and going, but the cashiers now need the customer to pull it up on their phone. Sometimes they feel like being nice and checking but this hasn't been consistent. I've visited other V.S stores and they all now have differing policies surrounding amazon price matching. Why?! I use to never have a problem but lately with every visit, comes a new random change. I've barely touched the surface but I'm going to get to the point. If you, as a business entity, honor price matching with Amazon, own it OR simply don't. Period. I went in weeks ago and they wanted to charge me Amazon shipping after price matching it lol, who comes up with these rules? I told them "I'm an amazon prime member"-therefore, zero shipping. Then last night I was told they don't price match anything that is a "prime product" on Amazon, um wth, that's like 85% of what they sell. Either honor or don't, this is an all or nothing situation. That is all! I'm seeing more and more people in the service industry despising their jobs and dealing with people, and can partly see why, it all trickles down to the stress due to poor pay, zero benefits, heavy work load, that corporate companies think they can enslave people with. Unhappy staff equals poor service and poor work performance. Once that's understood by a business they have the power to make change on their behalf, or simply not care. Vitamin Shoppe simply chooses not to care and that explains such inconsistencies in their policies, poor management style, and poor service. Hope your company can handle my criticism. read more

This particular location does a great job being attentive. Sal and the rest of the crew are always welcoming and knowledgeable when it comes to their products.5 stars and more.Thanks guys keep up the good work. read more

Had poor service in the past .. Went in Today ***** Sal ***** was Amazing / Helpful / i give him 5 stars for Customer Service !!! Will be Back to see SAL!! read more

A store clerk by the name of 'Robert' was very rude! First, he consistently starred at me in the store with a scowl and looked away when I tried to get eye contact for help. There was no one else in the store! I finallygot his attention and I asked for the location of the protein vegan cookies. He yelled at me in a short tone (from the opposite end of the store saying "we don't sell those! That's all we have!" I complained to the female store manager and she went to the supply room and simply got the item for me. This Robert character is either afraid of & too ignorant to do his job for African American customers or he's afraid of women? Bad service. Very bad. I spent almost 300! with my DEBIT card that day via a PIN purchase! Why was I still asked for my ID? Lawsuit needed. read more

Honestly Steve and Sal always take care of me and help me find exactly what I'm looking for and inform me about products I should be taking for my goals that otherwise I would have never known about. This is always my go to place shout out to these guys I don't usually do yelp reviews but these guys deserve it !! read more

Found this store since I just moved to Lake Elsinore. I was pleased with store hours as the one in Chino hills closed at 7pm. I walked in the associate ( Steven) was to busy watching his tablet to acknowledge me. He was the only person on the sales floor. I started looking for my boxes of protein bars and started placing them by the register. At no point was I asked if I needed help I sadly had to interrupt his tablet personal time to ask about a protein spread. I asked how did it compare to Justin's Organic almond butter they where both $13. He said I don't know this isn't organic for sure and I don't have $13 to buy it so I would be able to tell you. Wow what kinda answer is that? I finally just told him to ring me up and apply the $20 coupon he had to call his manager from the back. Another employee with zero personality no hello nothing. All he said was do you have the code for the discount. I spent well over $100 I was treated like I didn't belong. Fast forward I went to the main street store in Orange wow the girl went through flavors of the spreads yes they are great I bought 2 more and protein drinks. She even asked to convert my points into a discount. I was amazed at how great she was. This just tells you it's all about people who care about their job and are in the right place. read more

Excellent customer service. Good selection of everything I need including some beauty products too. Love the all natural no binders selection of vitamins and probiotics and orgain protein drinks. They also gave me $25 off after a year of spending lots. read more

They have the most knowledgable people that can answer all of your questions, the best selection of supplements, and is very clean and easy to find exactly what your looking for! read more

The manger here is alway help full and kind. We like to shop here because its the lowest price we have found. Wayne & jacinda read more

I came in looking for pre workout and Joe the associate working was really nice and helpful and he definitely knows his stuff! Definitely going back here for my next purchase! read more

Love going to the vitamin shoppe. Staff is very knowledgeable and friendly. Hope to stop by soon :)

Kevin is by far the best person I've met there. Extremely helpful and clearly has extensive knowledge in the supplements that the store provides. He helped me find the right supplement to gain muscle and weight before I leave for the military and even gave me examples of how to gain more weight. Well done Kevin. Will definitely be returning. read more

Stay away from this place. One of their refrigerators was broken and had no signage, yet the manager still tried to sell me something from it. He then showed me another refrigerator that worked, when I got what I needed he noticed that the product had expired 6 weeks prior. read more

I've never had a problem buying my vitamins, probiotics, or anything else I need, and they have always been very helpful if I have any questions. read more

I have been shopping here for about two years. I have been helped by different employees. Every single employee goes above and beyond to provide excellent customer service. Each employees is knowledgeable and if you have a question they possibly don't know the answer to, they will give every effort to find out what you need to know. My husband appreciates they are sincere when they ask you for your feedback on the products. They truly want to provide the best. Someone is doing something right with this selection of employees. Well done! I love this vitamin shoppe. read more