I'm giving them one star because the director of nursing, the admissions coordinator, the…read moredietician, and very few staff members were actually really great! HOWEVER, the quality of day to day care was absolutely horrible and frightening for my mom and my daughter who stayed with her the first 6 days of her care. After day one, my mom wanted to leave by day two she was so determined to leave she went above and beyond what PT and OT were asking her to do so she could get out asap. She went in on a Monday and left that Thursday the same week. She really needed 2 weeks of care after a major abdominal surgery. In addition to poor care, their food was something from the 1950's - a lot fried, greasy, salty food and sugary desserts!! My mom had 2 feet of her small intestines taken out and needed to be on a diet that was completely the opposite of what they served. My mom eats healthy foods and needed a lactose-free, gluten-free, low sodium, no sugar diet and this place could not meet her dietary needs. I could not believe the type of unhealthy food they served the elderly. Thankfully my daughter was there to advocate for her. Unfortunately, the staff did not care. Multiple times they got my mom's food wrong, even after we were told it would be changed. I even had some food delivered from the local grocery store that would meet her dietary needs and they still got it wrong. Multiple times, my daughter was the one helping her to the bathroom, giving her a shower, and getting her the food she needed. My daughter should have been the one getting paid because she did the majority of their work for them. Housekeeping, especially in the bathrooms, was not sanitary. If my daughter had not been there, I truly believe my mother's health would have declined because she would not have been able to eat, she would not have been able to get to the bathroom in time or have a clean bathroom to do her business, and they would have just kept her doped up on meds. I would NOT recommend this place to my worst enemy.

Both my parents are 98 and and we have experienced most of the rehabilitation facilities available…read morein Amarillo. Some more than once. I rate Five Points the absolute best ; head and shoulders above all the others in the city. This type of work is extremely challenging as you have hundreds of patients and each with unique demands and challenges. Their professional staff care for each patient with genuine interest and concern. If there is something being missed and the patient or their sponsors will communicate that need to the staff, they will take care of the issue in a timely and professional manner-- with a welcoming attitude and a smile. The upbeat, positive attitude of the employees is one of the primary attributes that sets them apart from other facilities . The exercise staff is truly the best. They work to help the patients improve physically and mentally , and they do it in a manner that makes the patients feel important. They don't just go through the motions in their workouts; as much as the physical challenges they provide, they provided warmth and emotional encouragement at the same time. If the patients want help and want to improve, they will get what they need from these professionals. The food is excellent and the dining room is always bright and extremely clean. If you ask they, will adjust food requests to your taste and needs. The entire facility is kept clean and spotless and even the cleaning and support staff have a positive and helpful attitude. They host daily games, challenges, entertainments to help improve the spirits of all the patients that want to participate. When my time comes Five Points is were I'll get checked in ; I've seen almost every facility in Amarillo. The challenge is to go visit a facility before you get yourself are someone you love admitted.

Giving Home Health Care in Amarillo, Texas, is an exceptionsl organization. They have helped my…read morehusband in ways we never anticipated. The staff is professional, kind, caring, interested .... The staff always answers my phone calls. The staff always reaches out to check on my husband. The staff shows interested in their patient. We are forever thankful for Giving Home Health Care (Amarillo, Texas). 5 stars isn't enough for this company and local staff. Highly recommend! Debbie Collier

Giving Home Health Care has been an amazing resource for my husband. The staff is professional,…read morehigh quality knowledge of the patient's needs, always answers my calls, quick turn around when I call in with questions, understanding and compassionate and an incredible participation in the patient's daily life and always looking for ways to improve the patient's activities of daily living. I can't give Giving Home Health Care the proper number of stars. 5 stars isn't adequate - but since that's my limit, I will give this organization (In Amarillo) 5 stars with the additional note that I would like to be able to give Giving more and more stars. :) Gary & Debbie Collier Canyon, Texas

BSA OutPatient treated me well and the experience was great from the front desk people to the…read moretherapists I saw. I love that they have so many services to offer. I would happily go see them again.

wonderful people wonderful staff and they really work hard to get you up and well again!read more

Actually I work for Ruby Slippers but when my Dad was sick and needed extra care I confidently…read morerecommend Ruby Slippers because I know the owners and caregivers and their hearts for their clients. As an employee I can tell you we receive training monthly and are moving forward in the direction of BEST CARE POSSIBLE for our clients always . We put a lot of heart into what we do .

I am greatly disappointed in Welllife, I was a patient there for a bit and my husband has been for…read morea few years, and despite that I need to have a membership costing 60.00 a month. I have no chronic illness and just do an annual check up each year. I am not going to spend 60/month, on top of visit cost, insurance co-pay and cost of my health insurance when I have no need for the extended services you are offering and sadly will no longer be recommending your clinic to family and friends.

I've been going here for 9 years. Kate takes her time with you and listens carefully to what you…read moreare describing. Very attentive to your needs!

I have been with Good Care for over a year now. They are always friendly when I call and they are…read morealways flexible when I need to change my hours. I have the same person that comes to my house every time and she is so sweet! She takes really good care of me. I would recommend them to anyone!

I hired these folks at top dollar to care for my dad with Alzheimers Disease on a relief basis…read more They were supposed to care for him on weekends. So on one occasion, the regular caregiver found him on Monday a.m. in his living room asleep on the floor in the fetal position, with the same clothes on that he had on Friday. Clothes obviously completely soiled. The caregiver from Goodcare basically did nothing, while I paid well over $500 for the privilege. But, I realize things happen and I called Goodcare to let them know. They were nice enough and said they would take care of it. Several weeks later, the same thing happened. And of course they billed me for the privilege. So I called again, and told them I couldn't use them any more - I actually need someone to TAKE CARE of my dad on the weekends. Like shower him, change him, tuck him in. The kind of stuff that home care agencies are supposed to do. Jo Beth assured me she would speak with the owner and that he would contact me. I also asked if there was anything they could do about my bill, since I am paying for SERVICE that was never performed. She assured me that SOMETHING would be done and that I would hear from someone soon. Three weeks later, I've heard nothing but crickets. Sorry folks, but as far as I'm concerned, Goodcare is actually "No Care." And you pay $25 an hour minimum for "no care." Good day.

I highly recommend you go there for your Physical Therapy needs , a special call out to Ryley and…read moreKerri excellent Therapist, they listen and genuinely care about getting you better, and not forgetting the folks at the front desk always cheerful .

They always take good care of me quick and easy! I had shingles on my eyelid and forehead. The…read morephysicians assistant immediately recognized it and fixed me up with medication to get it under control in 2 days!

Everyone there was kind and empathetic. I was seen quickly by many people in a short amount of…read moretime. I do think my treatment plan could have been more thorough considering I worsened and had to go to the ER the next day, but I'm just one of many. I would go back again.