I NEVER thought I would have to post on here such a BAD review of this "historic" laundrymat just…read moresouth of downtown Grove City OHIO - across from the skating rink and trailer park on Broadway. I have always been proud to give a referral to this little, old, business. But I can NO LONGER say that any more. 0 Stars - and I have actually been requested to NOT ever return to this business. Friday May 22nd I hobbled into to do a out $30 worth of laundry that I had piled up in the last six weeks due to being in the hospital with a mTBI and concussion plus other injuries. This was my first outing ALONE since being released from the hospital Monday. After struggling to get my laundry out of my vehicle, I used a laundry cart as a walker instead of taking my new rollerator walker in also. Carol noticed I wasn't doing well but she never broke off her conversation with whoever it was that she was bending their ear to ask if I was OK. Even though the night before I told her I wasn't doing well and would tell her all about when I saw her at the laundrymat to do my backlog of laundry. No problem, but after I got my things inside, she did look over and ask if I was doing Ok? I said No but I would talk to her after I went to the bathroom. No problem there either except I had to repeat myself 3 times so that she could "hear" me because I was "spent" already after just unloading car and getting things inside. Ok, so I went to the bathroom, as I was finishing in the bathroom (that doesn't even have a sink to wash up after doing your business) I saw at least 5 of varying sizes but all very active Roaches. I went out and quietly told her there were roaches in the bathroom. She acted like I shouldn't worry about it because, Dave, the owner, and her spray but they can't get them all. And they don't bother her anymore because she even has them at her apartment. I told her that I need to get my stuff outside and asked her if she had any extra ROACH spray to spray my stuff outside before putting it all back in my car. She acted like I was being hysterical and unreasonably making such a request. WOW! Needless to say I ended up asking GCPD to assist in getting my laundry out of there because I didn't/couldn't have enough energy left after all the arguing she was giving me. Oh - I've been told by GCPD that the owner has asked that I never return there WoW! Fine by me

The only reason I've been coming here for 8 years is because it is literally the closest laundromat…read moreto where I live. No other reason. Unless you are extremely close by, don't bother coming here. And even then, consider going somewhere else. Carol is so incredibly rude. I have never seen a place employ such a rude person for so many years. I have seen and heard way too much from her. The fact that she still works here and doesn't seem to receive any repercussions for her behavior, tells me all I need to know about the owner too. The other employees aren't exactly great either, but nowhere near as rude as Carol. I get that people have bad days, especially in customer service positions, but this is beyond just having a bad day. It's just outright poor character. On top of the poor customer service, there are giant cockroaches. I've worked for various cleaning companies so I am well aware that all commercial buildings have bugs, often including cockroaches, but these are HUGE and just run all around the place. It's getting worse and they don't seem to care. The bathroom is small and doesn't have a sink... the sink is out between some of the washers. Gross. Put a sink in the bathroom. There is also no air conditioning and it gets very hot during the summer. They just prop the doors open and turn on fans, which is better than nothing, but it lets a bunch of flys in. It's so hot that I can't be bothered to come in during the day - only later once the sun has gone down and it's less crowded. I'm done with this place. I will pay more to go somewhere else even if it's a bit further.

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.

Not too shabby. Yes, as others have noted, it can be tricky…read moreto find and there is a little musty smell when you walk in, however, the place is clean, well-tended and reasonably priced. I would go there again any day.

Semi- clean. I tried to pay using the PayRange app as advertised in laundry signage, however, none…read moreof the machine numbers are the same as what is in the app so it is unusable. If you were going to do several loads, you had better have about $40 worth of quarters with you.

Sun is great with the all the customers and the place is always very clean. Sun highly…read moreconscientious and does a great job!

There is a wash and tan that I go to infrequently on broad in Westgate…read more Very clean! The young lady that always greets folks and wishes them to have a good day should be paid more than whatever she makes. Good service is hard to find

Been there twice very clean the person I was cleaning the place. It was a real nice person so I…read morewill go back and I will recommend it.

Half the machines weren't working or weren't working properly. Parking leaves much to be desired…read more Cleanliness is so-so

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

Awful attitude, refuse help customers, when you try explaning you're washing and drying they will…read moreinterrupt you as you're talking. Says you have to wash and dry but if someone is paying to use the location why does that matter. Following customers around the location while making my wife uncomfortable.

I give this place 5stars. It's privately owned and it is very clean and the owners give excellent…read morecustomer service. The machines are disinfected and are high quality and get your clothes thoroughly cleaned. The owners guarantee the machines are working correctl. The dryers make your clothes nice and crisp. You get laundromat greatness for affordable prices.