Great quality of car wash, but hate the experience of someone squeezing in between me and the kiosk…read moreand giving themselves tips. My recent drive-through, the gentleman came out and pitched me on the monthly; I completely get a business perspective here. What I did not appreciate was him taking my card and quickly pushing through the options to obscure the fact that he gave himself a maximum tip on my behalf. I can only imagine how many times it has been done to other people - it's a shady practice. Sad, because the car wash itself is great.

The Cascade Mister Car Wash is great. The employees are always friendly. They are very helpful and…read morehave a positive attitude. I highly recommend.

On and out. A lot of human support for the automated system. Works good. Reasonable y.read more

I love going to Misters. The staff is always looking professional. I like that they have polo…read moreMisters shirts on, safety glasses and a good attitude. Quick in and out. Great value for the monthly membership and close to home.

This was my first time using this car wash, and it was a terrible experience. I was trying to…read morefollow the employee's directions, believing I was following correctly since he signaling me a thumbs up. I was still a little confused, and instead of explaining what I needed to do, he became irritated and asked, "Have you ever been to a car wash before?" When I apologized and said it was my first time, he responded with, "Well, are you gonna pay me? Because nothing is free." Of course mistakes can happen, more so with first time customers but that doesn't give you a reason to be rude or impatient. There was no clear communication in this situation at all! If workers don't have the patience to help first-time customers, they shouldn't be the ones guiding vehicles.

It is cheap, only 9$ for a basic wash. If you have a receipt from Kum and Go, you get 2$ off. They…read moredo a basic cleaning of the whole car, with a power sprayer before going through the car wash. The quality is average and it is advisable to have your own towel to dry your vehicle. Be sure to ask for coins for free interior cleaning, that is part of the deal. Worth checking it out.

B52 is the best car wash and oil change! The facility is super sparkly clean, well, as sparkly as…read morean oil change can be. The staff are very friendly, helpful, and knowledgeable, especially Ray. I would highly recommend anyone to go to B52 Express for oil changes and car washes. The car wash makes my car shiny and super clean! Very professional and reliable service!

Do not go, I went yesterday and my rim got gouged, I assume from the track that carries you…read more Extremely disappointed.

Keeping your car clean is a major challenge in the winter. I went here today. since the weather has…read moremelted some snow & dried up streets. Service in & out is efficient--you pay with your card at the machine at front & someone helps. The cost for the economy exterior was is higher than most, but their operation does a fairly thorough job. I still need to wipe down side mirrors & rear afterwards. Their cost for monthly subscription unlimited washes is lower than most so I will consider doing that next time.

Let's be honest - we all love/hate buying cars. You want a sweet ride, but can't help but feel how…read morefake the salesmen are, or wonder if you're getting scammed out of an extra thousand bucks. Todd Wenzel was surprisingly painless on the negotiation end. Granted, I purchased my car from them 4 years ago, so some things may have changed. I am originally from the Detroit area, but wanted a Vibe. The 2009 model year was coming in and I, hating the redesign, wanted a 2008. I found one online across the state. I spoke with Jeremiah Jones, who was e-Commerce director at the time (it appears he's not on staff anymore). He said if I could hitch a ride to anywhere around Grand Rapids, he could get me into the car I wanted. We negotiated on the phone and settled for several thousand less than sticker (I'm sure the reason was: there were only 2 on the lot and they wanted to get rid of them for the new models). Still I was happy. My only issue, which was my hesitance of doing this all over the phone, was I got slammed by the rate on my loan. I told Jeremiah I could get one from a local credit union, but he assured me a rate of 3.9% (might have been 4.9%, my memory is hazy). I trecked across the state on a one-way trip, and they must have known they had me, for when I sat down with the financial guy, I was slammed with a 7.9% rate. Perfect credit. Jeremiah was nowhere to be found. I was stuck. It was a bummer, but I still felt like I was getting a good enough deal on the car that I'd swallow the rate (but, really, what choice did I have?) So if I lived in the area, and wanted a Chevy or Buick, I might go back. I'm only giving them 3 stars, but the other dealerships I met with would be much worse - so take what you can get! Just don't find yourself making a one-way trip to get a car from them before everything is in writing in advance.

My truck came with damage to the roof. I did not see it until weeks later when I had to get up in…read morethe bed. I think it was damaged in transit because of the huge dent and the paint was rubbed off down to bare metal. When I went back to Todd Wenzel I was told it could have happened in a parking lot, which would be impossible. They would do nothing for me. It cost me $2,500. to fix it. It's a Sierra Denali Ultimate. It wasn't cheap! I also had a problem with my salesman. For months he would never answer my voicemails when I would call. When I picked up my new truck they told me " Oh he retired in July" This was in September. I kept getting sent to his voicemail after he had already retired. They would not give me a loner car to drive while I had a three hour wait for a recall service on my engine. There are other GMC-Buick dealers I wish I would have picked a different one!