they are such good people they are very professional Luis and his team are great take there classes !!! the way they teach is so good i learned very fast ! genuinely loved my experience read more

Like the other 1 star reviews, PLEASE READ THEM!! We had a very disappointing experience with The Way driving school. Our instructor, Jordan, did not provide much actual detail instructions and instead had my teen drive him to a food location so he could get a drink in one of our PAID lessons. A friend of ours reported a similar experience where their lesson included a fast food stop. For a paid driving lesson, this felt unprofessional and a poor use of time. Communication and scheduling were also very frustrating. Responses were slow and most times booking lessons were unorganized. Example: The Instructor will either show up 1 hour early or even late and not finishing our actual hours. Another main concern was safety. Only one of the vehicles we saw had instructor-side brakes and pedals. The other cars (including their Tesla and other vehicles) did not appear to have these added safety features. We specifically requested a car with instructor controls for our teen, but that request was not honored. Overall, the experience did not meet expectations, especially considering the importance of proper instruction and SAFETY for new drivers. ***In response to the owner's comment below: I am not seeking a refund or any form of compensation, nor did I mention that in my original review. My intention is simply to share my experience and perspective to help inform others who may be considering this driving school. This is, after all, a platform for HONEST FEEDBACK. My review reflects what we experienced and is not a false accusation. If you take the time to read other negative reviews, you will notice similar concerns raised by other clients. *** read more

I enrolled my child after being urged to take advantage of a promotional offer. While the price was attractive, the school repeatedly failed to provide consistent driving-lesson schedules or confirm appointment times. This made planning difficult and reduced the value of the package I purchased. If you're considering this school, confirm lesson availability and scheduling policies in writing before enrolling. read more

I rarely write negative reviews, but my experience with Luis and The Way Driving School was so consistently unprofessional that I feel compelled to warn other parents. After reading Yelp reviews, I spoke directly with the owner, Luis, about my child's needs. He assured me they serviced the Downey area and offered a small discount if I paid for all 6 hours upfront. Trusting him, I paid in full on March 3rd before any services were rendered. What followed was a frustrating pattern of cancellations, extreme tardiness, scheduling blunders, and outright disrespect for our time. Appointment #1 (March 14): I texted Luis an hour before our scheduled 10:00 AM session to confirm who was coming. He cancelled on the spot, claiming the instructor was ill. Cancelling an hour before the first lesson after taking full payment upfront raised immediate red flags. Appointment #2 (Rescheduled to March 21 - 1 Hour Completed): Confirmed at 8:41 AM for 10:00 AM. By 10:03 AM no one was here. Jordan texted saying he was an hour behind schedule, delaying our entire family's day. Appointment #3 (March 29 - 2 Hours Completed): The instructor showed up on time. Appointment #4 (August 22): Scheduled for 8:00 AM, ahead of my child's DMV exam on August 28th. I texted Luis at 7:31 AM to confirm, only for him to admit he mistakenly put us down for August 29th--a day after her test. Appointment #5 (Rescheduled to Wednesday, August 26 - ~1.7 Hours Completed): Forced to take a 6:00 PM slot on a school night. At 6:00 PM, Jordan texted saying his ETA was 6:40 PM. He pulled over twice during the lesson to take personal phone calls outside the car and brought her home at 8:25 PM, shorting her course time. To cap off the total lack of integrity, I realized we were shorted on hours. Adding up the actual logged sessions (March 21: 1 hr, March 29: 2 hrs, August 26: ~1.7 hrs), we only received ~4.7 hours of the 6 hours paid for. I have no record of any 1-hour May session ever being scheduled or completed. When I texted Luis asking for the dates of service on his records to cross-check, he shut me down completely, stating: "We signed you off for the 6 hours the program is completed." I have screenshots documenting this entire paper trail. I will admit that by the final session my tone was snappier than usual, but after endless delays, shorted hours, and zero accountability, any parent's patience would be exhausted. How this company has managed to stay in business this long is shocking. If they cannot reliably service the Downey area, they shouldn't take on new customers just to collect payment upfront. Save yourself the immense headache and take your business elsewhere. read more

They'll find a thousand reasons to charge you and zero reasons to refund you. Stay away.

Very disappointed with this driving school. The instructor spent lesson time running personal errands (stopping for drinks/food) instead of teaching. Scheduling was slow and communication was poor. Big safety concern: not all cars had instructor-side brakes/pedals, even though we requested one that did. For the price, this felt unprofessional and not worth it. read more

Luis, the owner and operator, is so informative and honest. I have been working with another driving school for my daughter and was having a horrible time scheduling and communicating with that school. I called Luis and he gave me all of my options to complete my daughter's lesson and told me why things were happening. If I could do it over, I would have started with Luis instead of dealing with the other school. read more

DO NOT USE THEM. COMPLETE SCAM AND ZERO PROFESSIONALISM. I booked a road test service with them, including a pickup 2 hours before the exam, and paid $250. On the day I scheduled my road test, I realized my learner's permit had expired, so I couldn't take the test. I informed them I would retake the written test and update them after. They agreed. After I passed the written test, I contacted them again to schedule the road test. Suddenly, without any explanation, they demanded an extra $45. On top of that, the time I scheduled didn't "work for them." So I rescheduled to a time that did work for their availability--this time they wanted $75 more. When I called to ask why, they made up complete nonsense: "insurance fees" (weren't you covering that already?), "July is busy" (my test was in August), "phone calls take time" (what does that have to do with anything?). Then they cut me off mid-conversation saying they had no time to talk. I asked my friend to message them pretending to be a new client--guess what? They quoted $215 for the exact same service I had already paid $250 for. When I confronted them, they LIED, saying I hadn't paid for the same service. I refused to pay them more, so they said I could take 2 hours of lessons instead. When I tried to book it, they tried to cut it down to 1 hour 45 minutes. I asked for the full 2 hours--suddenly it wasn't possible. Finally, they called me again, saying they don't have time for me and won't provide ANY service unless I pay $75 more. And now I DON'T GET ANY SERVICE and THEY TOOK MY MONEY. They are absolute thieves with no professionalism whatsoever. They keep changing their own rules to extort more money. What kind of company behaves like this? I attached all our messages below--judge for yourself. read more

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Repeated cancelled sessions, very slow response times and extremely poor customer service. We had 3 cancelled sessions in one week. The first was an emergency with the drivers kid - understood. Second, he lost his keys at Target and could not make it - are we serious? Third, there was a "scheduling conflict" - ridiculous. At least two Saturday appointments were cancelled the morning of. The driver also had my child drive him to Starbucks. Less than professional and not recommended based on our experience. read more

This driving school is an absolute scam. Do not give this person your money. Louis required full payment upfront via Zelle. After I paid, he scheduled my first driving lesson and then never showed up. No call, no text, nothing. After that, for over a month, he kept making excuses, avoided answering phone calls, and when he did respond, his attitude was rude and dismissive. When I finally asked for a refund since no service was provided, he flat-out said he would not return my money. He even told me that I "can't do anything" and that he is not going to provide any service. That says everything. After this happened, I learned he has done the same thing to other people. Take that seriously. Requiring full payment upfront, not showing up, refusing refunds, and cutting off communication is not just unprofessional -- it's fraudulent behavior. Save yourself the stress, time, and money. Avoid Louis and this driving school at all costs. read more

This place is horrible! Do not waste your money...go elsewhere! They're unprofessional, lack customer service, and the instructor was useless. He yelled at my son during his first lesson, had him stop by a restaurant to get a drink, and didn't even bother explaining anything to him. Majority of the time, my son said he was quiet during the lessons and didn't teach him much. My son learned more from my husband than he did with his instructor. I could go on more, but won't. Just do yourself (and your children) a favor and sign up with another school! read more

I would highly recommend this driving school. My daughter used it when she turned 16 and now my son is using it. It taught her so much and I felt so much safer with her being on the road once she had these classes. They are very professional and will help your child become a much better driver. read more

absolutely horrible and super scammy. luis literally pressured me to pay the whole amount in advance and then cancelled ON THE DAY OF THE TEST. They let me know 3 hours before even though I told them I was taking the test on that day and PAID for the services beforehand. They won't even issue a refund. Always late to class and finishes early. Anyone on the same boat please email me @malihahoque17@gmail.com to discuss legal actions. read more

5 STARS REVIEWED ARE FAKE STAY AWAY NOT RECOMMENDED‼ REVIEW ALL 1 STAR COMMENTS ‼ They tell me to give them a 5 star review to get a discount on paying AGAIN for a certification of completion of driving education, which they are supposed to give us when we are done with the lesson. NOTHING was given. And they tricks you to pay for things you already paid AGAIN. The communication skills is atrocious, so many fake "emergencies" just to delay your driving lessons. EXTRA FEES outside the bundle. If you really want to try it out make sure to know all details, be clear with every question they ask you, don't let your money when down the drain. I would of record every single call as a proof if I know this driving school is this trash beforehand. read more

Irresponsible, Unprofessional, and Unreliable - Avoid This Driving School! I enrolled my kid in a six-lesson driving package. The experience was a complete disaster. The first lesson's instructor arrived an hour late and cut the session short to just 40 minutes instead of the promised duration. For the second and third lessons, no one showed up at all! When I contacted them to cancel and request a refund due to their abysmal service, he was rude, dismissive, and refused to return any of my money. This driving school is unprofessional, unreliable, and outright disrespectful. I strongly advise against wasting your time or money here--look elsewhere for quality driving instruction! read more

My daughter and I had a great experience with The Way Driving School. Luis and Jordan are highly skilled instructors, they are both very patient, and know how to communicate well with teenagers. My daughter felt very comfortable and confident at all times. As a parent I highly recommend The Way Driving School! Very reliable and professionals! read more

The Way Driving School is an excellent choice for teaching your teen how to drive. The company has great customer service provided by Luis and his team. They made sure to teach my teenager the rules of the road and to prioritize her safety and the safety of others. After each lesson was completed, we were updated on the progress our teen had made and the areas where she still needed improvement. After my teenager finished all her courses, she then successfully passed her DMV driving test. read more

I wouldn't recommend them. They are not responsive and are not flexible. Fails to communicate effectively, lack of cooperation and willingness. read more

DO NOT GO WITH THIS DRIVING SCHOOL!! This business was disorganized and never bothered to confirm our appointment. The instructor was 35 minutes late, and in the middle of driving he actually had to stop by gas station because his gas tank was near empty. My child said the instructor was rude. We would not recommend this driving school. read more

The Way Driving School - Gas tank was near empty. - Driving Schools Near Me - Mission Viejo, California

Unreliable, disorganized and dishonest. Terrible scheduling system, reason I believe they don't show up to the appointments at all and then he lies blaming the client for their lack of organization. Also, he will stop replying when you ask for a refund. Be careful and take your money somewhere else! read more

As a parent who wanted the most drive time for my driver i chose this program becasue they spread out the lessons over 6 mo the. I had my team drive every day everywhere all the time. With the spread out lessons that enabled the instructor to see where the student was at and where strengths, and if there were weaknesses, how to identify them. The best part about the school is they line everything up with the DMV and there is a very little required in terms of paperwork making your appointment. Driving school will allow you to cram all the lessons into one week which serves absolutely absolutely no good to the student. I hope that more parents shove their kid in the driver seat and make them drive anywhere and everywhere and use a program like this that back up that premise. the test was smooth and he passed with the perfect score. read more

I can't in good conscience recommend this school to anyone. My instructor arrived 45 minutes late to my first session and announced he'd be arriving 75 minutes late to a would be 2nd session. He did not check that I had a learner's permit on me, did not teach me, a new driver, vital knowledge about looking at my mirrors and checking my left and right, etc. My instructor was silent for the vast majority of the ride. After one singular 50 minute session, I was refused a refund for the remaining 11 hours I paid for. I suspect all the glowing 5 star reviews are fake. read more

My daughter got her license today on her 16th birthday. Jordan did a great job, he was able to give her great advice and tips to help ensure that she is a safe and confident driver. read more

Everything you read on here about a complete and utter disrespect for appointments is true. Our daughter's instructor, Jordan, was late for two of our scheduled drives and we were not notified until well after our appt time, all while our daughter waited at the door. They even changed our 2 hr appt to one hour without notifying us, even though her behind-the-wheel test was days later! Don't bother talking to the owner. All you will get is excuses. I wish I had listened to the Yelp reviews and not tried to get save money by using this school. I'm not even sure how some businesses survive with such poor service. I would never recommend this driving school to anyone unless they enjoy missed appointments, leaving voicemails, listening to excuses and the hassle of explaining responsibility and time management to a business. read more

I had a wonderful experience with The Way Driving School. My daughter passed her driving test on the first attempt. I am also getting ready to sign up my son now. The instructor Jordan was very patient which helped my daughter with her driving experience. Luis always answered my questions and answered my messages promptly. read more

I highly recommend this driving school for teen drivers. All three of my kids have learned to drive through this school. The drivers are very professional and friendly. The instructors do a fantastic job of focusing on safety and making sure the student understands the rules of the road. They even take them on the freeway. They have flexible packages and you can add hours of you want. They are very flexible with scheduling as well. Appreciate their service very much! read more

The price was affordable and they were good to work with and I learned a lot with driving. I was able to pass my test .

So far every appointment we've made for my son with this driving school has been canceled, they are supposedly booked weeks in advance so now we will have to wait weeks for hour son's instruction. I tried to schedule his next one so I have it on the books but they refuse to take them out that far in advance!!! read more

Do not hire. Unprofessional and late for every appointment. Has an excuse for each appointment. Hours late. Stay Away.

This driving school is THE WORST. My son paid up front for 3 x 2 hour lessons. 1st lesson instructor is on phone whole time. He has never driven before and the instructor didn't show him use of any controls for safety. Talked non stop, very distracting and unsafe for a new driver, then had him stop of on his errand! If that's not bad enough it took them forever to schedule 2nd lesson, then This morning THEY DONT BOTHER TO SHOW UP! Disgusting and unprofessional. It's not okay to defraud young people like this! My son saved to pay for his own driving lessons and it appears he's been cheated. read more

This driving school was initially frustrating to deal with, but after some follow up they have been more accommodating. The communication can be sparse at times so I think the more you are able to speak with Luis about your expectations and have him explain the guidelines they are under from the DMV the better for everyone. read more

I know I'm not the first to drop a 1*. Let's get this out the way... They are cheaper than other driving schools. For a reason. They are the most disorganized company I think I've ever dealt with. They are also rude. It appears to be a two man be show. A guy called Luis and some other guy. They do no communicate. Leave a message with one and it won't reach the other. We tried for 6 months to book lessons for my son. Every single time they screwed up either by not turning up, or turning up on the wrong day! In that time all we managed were two 1hr lessons. Cut short because of other lessons! The last straw was when I arranged a lesson on my birthday, much to my wife's chagrin. It stopped us making plans but we wanted my son driving. They never showed up. I called and got the voicemail. You always get the voicemail. An hour later Luis called. Claimed I'd got the day wrong and flat out called me a liar. Like I'd make that up and spoil my own birthday? WTF? I was told to call and they would pro rata refund. But of course they don't answer the phone and won't return my calls. So now they get another 1* Run, don't walk away from this pair of clowns! read more

The way driving school is a great way for teenagers to learn how to drive. I recommend their service to anyone in the area.

I highly recommend this driving school to anyone in search of professional and personalized driving instruction. The owner's exceptional kindness, accommodation, and flexibility truly set this driving school apart from others. read more

Worst driving school. Don't care about the student. Bad experience. The instructor is not friendly. He's always on the phone while teaching. Did not showed up on the day of my behind the wheels exam. They did not give a refund for bad service read more

The owner of this company is so patient and understanding. About 7 months ago I reached out to this company for my son, paid for the driving school & after the 1st hour of driving lesson, we realized he needed to pass the DMV written test. Although it took this past 7 months for him to finally pass, the owner patiently waited & held the money we paid this whole time. I didn't want him to refund me because I knew his driving school was the BEST in OC while all the others were over priced. It takes a trustworthy business owner to do that & I'm so thankful he is. I highly recommend this company. read more

1st lesson - We had Jordan, who immediately had my daughter take him to McDonalds so he could get food and then was on his phone most of the time she was driving. She was a first time driver and he didn't notice that she wasn't wearing a seatbelt for 20 minutes! Jordan did not complete or provide a checklist or provide instruction. I informed Luis of the dangerous lack of instruction or attention by his staff and requested to cancel the contract but I couldn't get my money back. Luis promised to make it up so we proceeded with scheduling the next lesson. 2nd lesson - no instructor showed up! I again complained to Luis who quickly rescheduled us for the following weekend. 2nd lesson (again) - We had Adel, who was fabulous! He gave great instruction, made my daughter confident and provided a checklist of things to do and be aware of. He was friendly and knowledgeable. He is the only reason I'm giving 2 stars instead of 1 star. 3rd lesson - Despite telling Luis that we did not want Jordan again, he assigned us Jordan. I felt tricked and trapped! The 1st and 3rd lessons are so critical and it was a huge disappointment to have the same negligent person. Jordan told my daughter that we shouldn't have complained and that its his style "not to instruct" because he likes it to be more "real life". He again did not provide a checklist or adequate instruction. Bottom line: Luis is quick to respond and tries to help. Adel is amazing. If you use The Way, avoid Jordan. read more

My son had a good driving experience at the school. Highly recommended to new drivers.

The way driving school exceeded my expectations. If you're looking for a driving school, you won't go wrong with them. They helped my sister get her DL, she really enjoyed her driving classes with her instructor Jordan. Very professional, approachable! The owner Luis was the direct contact for scheduling, and making sure we were satisfied with the services received. read more

My daughter is taking classes at The Way Driving school and I could not be happier. They are very accomodating when it comes to scheduling and encouraging, allowing my daughter to work at her own pace. The teacher is very thorough and I appreciate the pick-up and drop offs for classes. read more