Although we didn't end up using Chamberlain Care, I wanted to write this review to highlight the…read morereasons why anyone looking for caregiving services should put Chamberlain Care at the top of their list. Sarah Underwood brought her warm smile, calming disposition, and expertise to me and my family during an uncertain time. Sarah explained the process, offered a "what we could expect," and answered a plethora of questions regarding caregiving. My family was not 100% sure of the direction we were going to take with my mom since moving to a different state was also an option. Sarah did not pressure us and gave us the time we needed to make the best decision for my mom.. and dad, who at 90 wanted to still take care of everything on his own. As it happened, my mom ended up being admitted to the hospital and then transferred to a rehab center. When Sarah found out where, she paid a visit to my mom in the facility, held her hand and had a good talk. She completely didn't have to, but did anyway. FYI.. I have a picture of their two beautiful smiles! And if that wasn't enough, I was having a tough time getting in touch with a representative at the facility (since I live out of state) Sarah came to the rescue. She got a hold of someone to reach out to me. Sarah Underwood is wonderful- inside and out and a beautiful representation of the company's standard of care. Families first, and it shows!

Terrible service! I met with someone who seemed nice and took down all my information, most…read moreinsistent about the billing information. After being texted, "I'm creating the care plan now and we will keep you posted," I didn't hear from them for three days. Then, while I'm beginning my day of caregiving for my loved one the doorbell rings and, SURPRISE!, their caregiver arrived without any announcement or warning. I was completely shocked and when the caregiver (who was nice) called the office who talked me into letting her stay. Of course, instead of the respite I wanted, now I had to deal with an upset loved one and an unplanned arrival. This actually made this one of the worst days I've had in a long time because I had no idea anyone would show up. I should have sent her away but I was too flummoxed to think straight. Anyway, Chamberlin did make sure to charge my credit card for this unwanted, unrequested visit. I canceled the contract and highly recommend against dealing with this company. In fact, now I'm kind of afraid to even ask for help again knowing that the first time I turned out to be quite a hindrance rather than assistance. ADDENDUM: After this review was posted I was contacted by the owner of the company who wanted me to remove this review. He offered a refund if I would take it down. I felt that to be an ethics violation and refused. He did seem sincere in wanting to make things right although the damage was done. I've re-read my original review and still vouch to its accuracy and honesty. I just learned a refund was issued without preconditions. My experience was still horrid but it's possible it was a learning experience for the company. (I personally learned nothing that will help my situation.) Anyway, I'm changing the rating from to two stars instead of one in with the hope this will not happen to someone else.

Responsible, caring and professional. Assisted during a challenging time for our family. Very…read moregrateful.

Thought it was well run but turns out one of their care givers was not honest. Disappointed to…read morelearn this.

This NAVY .thank you for Amazing DR and Amazing Team they…read moredid the best for me my husband .and my two son . They .have best experience .they take good care .this place we can trust .and they bill my family to be happy better .what my family lost now we have life back. THANK YOU AMAZING DR AND AMAZING TEAM .FROM NAVY AND FAMILY

Careworks is a fantastic company to work for! They are caring, considerate and more than fair…read more Rench is AWESOME!! She Listens and she really cares!

Visiting Angels has provided exceptional care for our 93-year-old mother. From the very first…read moremeeting with Keith Karlsen and Anna Broadhead, the entire team has been attentive, caring and professional. The scheduling process is a breeze - the team is always flexible and is able to meet our needs even with short notice. We also appreciate their commitment to following COVID safety protocols, which is very important when caring for one who is vulnerable. Our caregiver has been a blessing. She clearly loves what she does, and treats our mother with kindness, respect and compassion. Visiting Angels has consistently met our needs and expectations. Knowing our mother is in capable, caring hands is such a comfort to us all. We wholeheartedly recommend Visiting Angels to family, friends and anyone looking for reliable, compassionate in-home care. Thanks to the entire ream for the excellent care and support we have received.

This review is long overdue! Keith and his wonderful caregivers truly made an amazing difference…read morein my life and the last 6 weeks of my 94 year old mother's life. I did not have a good experience with Hoag Hospice but having Keith right there, made all the difference and gave me the help I needed. He personally came and introduced each caregiver and they were amazing. I still keep in touch with a very special one. I could not have managed without Keith and his amazing team. I highly recommend them!

Rina Boidon and Care America Homecare Services are truly exceptional. Rina is one of the most…read moreattentive and dedicated professionals I've ever worked with in senior care. Her communication is incredibly prompt, her follow-through is flawless, and her diligence is tireless. She has a gift for anticipating needs--big or small--and addressing them with compassion, clarity, and efficiency. What really stands out is how comprehensive her approach is. Whether a client needs minimal assistance or a full spectrum of home care support, Rina ensures every detail is handled with professionalism and genuine heart. She treats each individual with dignity, respect, and the kind of personal care you'd hope every loved one could receive. If you or someone you care about needs dependable, thoughtful, and highly skilled home care services, I cannot recommend Rina and Care America enough. She makes a tremendous difference. David Kline Lovett Broker/Owner - NextHome First Choice Realty 714.979.9988 Lic #00831621

I rarely do reviews on anything. But I felt like I needed to let people who might be in the needs…read moreknow about this agency. My mother was hospitalized and I did not know what to do next. I was in panic and felt like losing my mind. Fortunately through the social worker, I connected with Rina. Thankfully, that was one of the best moves I made in my life. Rina was beyond being patient and spent a lot of time with me both on the phone and helping me check out assisted living facilities. She also explained what options I might have. Things were slowly getting together with Rina and Jorge Zelaya's help through this difficult time. Rina didn't make me feel like just another client; she treated me like I was part of her own family. People, if you or your loved ones who are in need of getting a care, give them a call now!

Jim K. and the team at Home Instead are caring and compassionate caregivers who understand the…read moresensitivity and flexibility required to take care of a family member who is (perhaps suddenly) in need of help. When my parent got injured and was coming home from the hospital for a long rehab, a close friend who is a geriatric social worker referred Home Instead to us. I could not have been more grateful. The communication, the attention to detail, the light touch, all went a long way in getting my parent back on their feet and able to regain some independence. Throughout the process, whenever there was a question, or concern, or even scheduling request-I could get a hold of Jim K. with ease and things were handled immediately. If you find yourself in the unfortunate position of needing home care, the silver-lining will be working with Jim and the Home Instead team. They're fantastic.

I wanted to write a quick review of Home Instead. When my father turned 90 he was still living…read morealone but needed help around the house on occasion. Home instead helped us work with his VA benefit so he could have someone come into his home to help him a few days a week. We chose Monday, Wednesday and Friday. Home Instead was so understanding and flexible working with my father until we had the perfect match for him. Linda became almost like a relative to our family because she was so caring and helpful. She helped my dad around the house, drove him to the store to shop and provided companionship! My father lived another 5 years after 90 and I believe Linda and Home Instead were a big part of him being able to enjoy his final years. Thank you Linda & Home Instead!

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.

Right at home is amazing. The care team was highly knowledgeable and very sweet. The administrator…read moreLaura knows a lot about caregiving and nursing, and she makes sure to visit the clients multiple times to train and assist their caregivers. Laura provides valuable solutions to improve the patients quality of life and health. She taught me so many things, and was a great resource to lean on professionally and personally. They will pair your relative or loved one with a perfect companion. Everyone at the agency is amazing, sweet, and goes above and beyond. My grandma really loved Tanya. Tanya was so nice to my grandma, was caring, helpful, and just generally so sweet. Grandma and Tanya got along so well!!!!I think my grandma loved Tanya more than me haha! Tanya did an amazing job at changing grandma, feeding her, keeping her calm, and just generally taking care of her. My grandma always looked forward to seeing Tanya! Tanya helped out with so much at the house so I could finally rest while taking care of my grandma. The care team gave me tips and tricks to take better care of my grandma. Tanya and the team always showed up early, and stayed a little late afterword to spend time with grandma chatting with her. Tanya was able to calm grandma down when she was anxious about or in pain. Her wound care was perfect! I would recommend right at home to everyone. They went above and beyond taking care of grandma, and by extension taking care of me!

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

GrandCare was my home PT and health provider after my full knee replacement 2 weeks ago. Their team…read morewas great to work with. Michael, AJ and Stephanie worked with me on creating an exercise plan to speed up my recovery and I feel great and walking unassisted with little to no pain. I highly recommend them!

My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

Communication lacking from schedulers. Also, one caregiver no call, no show…read more Care ok the week before.

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.