Fantastic to work with. They give the best quotes with multiple options. I highly recommendread more

From the owner: At Brightway, The Torres-Grubbs Agency we offer you expert advice and more choice in insurance…read morecompanies than any other independent agent. We have deep relationships with the insurance companies we represent. We'll ask about you, your family and your needs. Then, we'll combine our insurance company expertise to build a customized policy for you that provides the coverage you need at a price you want. Give us a call to put our team of experts to work for you.

Have been with them for only two months and they have continually messed up on insurance policy and…read morebilling. And when asked about the issues, it was never their responsibility, always someone else who was at fault. I have switched companies because if you can't get the paperwork right, how will you ever get a claim handled properly? Josh, thank you for reaching out to me. Talking with you about my situation meant a lot to me. You not only listened to me, but you heard and understood me. I believe you and Cornerstone will be very successful. Wish you the best. It's because of you, your honesty and candor, that I have changed my review and would recommend your agency to others.

Cornerstone provided the 4 point inspection and the insurance company Tower Hill agreed to sell me…read morea policy for insuring my home. Then for whatever reasons the insurance company ordered another inspection and gave me 10 days to fix what they deemed as problems or be canceled. It appeared that neither company wanted to go forward, by they sure got those inspections paid for by my month of premium. My advice...look your insurance company rep in the eye before you send them any money. Make an office appointment. Never again with Cornerstone

Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but…read moreI was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.

I must say I was very discouraged, fearful, and overwhelmed with my homeowner's policy and the…read moregiant price increase they had bestowed upon me until I talked with James Pugh, my hero. Wow, I can't say enough about James. Not only did James change my homeowner's, which saved me a great deal of money, but he also helped me save a ton on my car insurance which was an extra added bonus for me. I cannot begin to tell you how much this helped me. When I say James Pugh is my hero, I kid you not. I had no idea what to do next, how to do it, or how to even understand it unil"Jim Dandy" came to my rescue. Knowing that I had no understanding of electronically sending documents, James helped me with everything. He has great patience, gives instruction with such finesse,and just makes the complicated seem so juvenile. Oh, and his personality, well that was just God given!!!!! ALLSTATE, you can never go wrong with agents such as James Pugh representing you, he truly is a great asset to your Allstate family. I wish to thank James for going above and beyond, you have truly made my life a little easier. Thank you.....

I wouldn't recommend Allstate because of this agency! I was a transfer costumer but charged as a…read morenew client. I had no tickets perfect credit score and was still over charged! I never met anyone I talked to on the phone. When I was going to sign my insurance paperwork the guy didn't even have a pen at his desk .... call yourself professional? I had to call my last agent because this Allstate agent threatened to take my money for next 6 months ( my policy went up for no reason other than I am paying for the sun! Per the agency secretary!) I could go on & on . When you have to reach out to your last Allstate agency to get out from this office it's really sad! This man really makes Allstate name representation really bad even my last agent was upset this was done to me. Would Not Recommend this Office !

Recently acquired a house and needed home insurance. I contacted an agent that had held the…read moreinsurance for 13 years for the previous owner thinking they would be quicker and have a history with the house. The customer service was absolutely horrendous. A friend recommended Safeguard Insurance on US Hwy 19 in Port Richey. I called, the receptionist took some information and told me an agent would call. After dealing with the OTHER company, I thought "great another never return call that will never come." BUT I was so wrong and so happy when Agent Sandy Baker called me. We talked, I sent her information she needed and received a quote the next day. I thought excellent customer service was a thing of the past but SANDY made me a believer again. This company and agent actually want your business! They have all types of insurance so please give them a chance to provide great customer service for you!

Our agent in the Tampa office, Sandra Baker, is always looking out for our best interests. She…read morecalls well ahead of the due dates to give us our latest options with regard to coverage and cost so we have time to consider them.

If I could give this agent a negative star I would. He is both rude and ignorant. He withdrew a…read morepremium early, even though we advised, we would not be renewing the policy, as we were moving out of state. He made derogatory remarks about where we were moving. When I called inquiring about the refund, he again made unprofessional remarks. "You must really need that refund". The necessity, wasn't the issue, the company had erroneously taken funds that didn't belong to them. I did make a complaint with Allstate corporate. My advise is there are plenty of agents and insurance companies..pass this guy & Allstate by!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Trinity and we understand the need to help insure what matters most to customers. I'm passionate about helping others because I believe in treating others the way I would want to be treated.

Never answers the phone or returns calls. Lousy customer service, definitely taking my business…read moreelsewhere

I don't think I have ever had a more rude customer service experience than Yolanda at this office…read more Rude and seems bothered anytime there is a question. I would love to not have to call this office but State Farm forces you to have any questions answered by the agent.

Outstanding customer service. Jaimie was great. Rates a little higher than some others but felt…read morevery confident with the detailed information that was received from a live agent! Looking forward to working with Jaimie in the future. Thank you.

From the owner: At the Lizette Cochran Agent office in Palm Harbor, FL, we have proudly served the community for…read moreover 35 years, offering Auto, Home, and Life Insurance. We are dedicated to being your Good Neighbor and providing exceptional, personalized service. We are here to help you insure what you care about most. As our communities come to life with summer, we encourage you to give our team a call to discuss your insurance coverage. License #: FL-L062943