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    The WellPet Group

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - The WellPet Group

    Pet physical or wellness exam

    Pet vaccinations

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    9 months ago

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    2 years ago

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    4 years ago

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    7 years ago

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    Cave Spring Veterinary Clinic

    Cave Spring Veterinary Clinic

    (15 reviews)

    We have been with CSV for years (more than 20) we always see Dr. "MIKE" or Dr. Mccoy for surgery…read more Words cannot express the passion this amazing group offers. From Priscilla (in the front) to our DEAR Dr. Mike (HAIRFIELD) it all goes perfect. My daughter grew up seeing us take our dogs to Dr. Mike and not she takes her 3 dogs (all ALL before now!!) to the same place, same doctor. Our pets love everyone there because they can tell THEY ARE LOVED. My deep appreciation for ALL that you do for our fur babies. Love you Dr. Hairfield

    I was so impressed with this Veterinary office. My 13yr old dog was having some stomach issues…read more She's not the friendliest dog. She gets nervous easy and so starts to bark. She sounds and looks scary, which makes most people tense up and that makes the situation worse. This usually happens even at vets offices. But for the first time in her long life she was made to feel comfortable at a vet office! Both the vet tech (so sorry I don't remember her name - she was WONDERFUL) and Dr. Lynn were so good with her. The got down on here level, approached from the side (something we will advise others to try going forward) and were patient and gave her treats. After just a little bit of working with and on her, my nervous dog happily left the exam room WITH Dr. Lynn without even looking back at us. I've NEVER seen her do that ... even with people she knows. Now for the important stuff. Her stomach is better. They did testing, but before getting all of the results gave me some things and suggestions to help her at home. And it all worked wonderfully. She's gaining weight again. Her stomach is good. She sleeps through the night again. AND as an added bonus, after months of trying everything under the sun they also gave me a solution to the fleas that actually worked! Which is a huge relief for us and the dog. Love this place. Prices weren't the cheapest but very reasonable for all they did.

    Veterinary Emergency Services - Buster

    Veterinary Emergency Services

    (24 reviews)

    My dog had scratched open a previous wound that was pretty deep on Sunday morning. I called ahead…read moreto see wait time and they said they have an opening for 10:30am. We got there at 10:33am and the ladies up front were very nice. We had to wait an hour before going back to a room but they did take our dog back to get a set of vitals while we were waiting. Once we went back to the room we waited another 30 mins before a vet tech came and took our dog back. All the staff were very friendly. Dr. Robertson is who treated our dog and he came in and discussed options, plans, and his recommendations. He was super nice and knowledgeable and I felt like gave us his undivided attention. Didn't feel rushed at all. The vet techs were so good with her too. She got a fun easter themed dressing. Besides the wait time, I was pleased with her care and the staff!!

    last night I brought my sweet Mufassa there and I paid over $400 for services from where they said…read morehe had ear mites when I've never saw him digging. I couldn't even stand up and I new something else had to be wrong besides that. today my cat died in my arms and I paid that money when I new something else was wrong he was limp and couldn't even stand up. I'm so sad and I called to tell them he died today and I got told "I'm sorry I'll put it in your chart" like I'm so upset about my cat dying and paying that money like not even close to 24 hours ago and that was the response.

    Angels of Assisi - Boxes of cats waking up from surgery

    Angels of Assisi

    (37 reviews)

    they was caring and nice and called after a week later would go back again they love all pets and…read moreit is a clean place

    I do not recommend this place…read more We went to Angels of Assisi because it was advertised online as a low cost, walk in style clinic for vaccinations and preventative care on Saturdays. All we needed was flea and tick prevention for my dog. What should have been a simple visit turned into nearly a 2 hour ordeal for something that ultimately took only a few minutes. The experience started off awkwardly from the moment we arrived. An employee walked up to the passenger side of our vehicle and just stood there without waving, introducing herself, or making it clear she was trying to get our attention. We were handed paperwork and informed that even though we were only there for flea and tick medication, an exam was required first. That requirement, along with the additional $30 exam fee, was never clearly disclosed online and came as a surprise. The biggest issue, however, was how they handled my Psychiatric Service Animal. I am a Retired U.S. Marine Veteran with both Combat and Humanitarian service, and my dog is not a pet. He is my Psychiatric Service Animal for PTSD. He is with me constantly because he performs an important role in my daily life. I explained this to staff and made it clear that I wanted to accompany him during his examination after waiting almost 2 hours to be seen. I was told no. When I asked why, I was told it was "policy." When I asked for a specific reason, nobody could provide one. I was referred to the manager sitting behind the front desk. I calmly explained that my dog is a Psychiatric Service Animal and asked why I was not allowed to accompany him during the examination. Her response was simply, "That's how we operate here." I then asked to see the written policy that supposedly prevented me from accompanying my own Service Animal. I was told there wasn't one. Instead, I was again told, "That's just how we operate." That answer was completely unacceptable. If you're going to separate a Disabled Veteran from his Psychiatric Service Animal, there should at least be a legitimate explanation and a written policy to support it! There was neither. What made it worse was the complete lack of compassion. When I explained that I am a Combat Veteran and that being separated from my Service Dog causes significant stress and frustration, the response was essentially, "I understand," followed by more indifference. There was no effort to address the concern, no attempt to accommodate the situation, no apology for the inconvenience, and no recognition whatsoever of why the issue mattered. I was not even given a simple "Thank you for your Service" by anyone during the entire visit. In all my years of owning dogs and taking them to veterinarians, I have never once been told that I could not accompany my dog during an examination, especially when that dog is a Psychiatric Service Animal and the staff have been informed of that fact. It felt less like a veterinary clinic and more like dealing with a bureaucracy where nonexistent policies matter more than people. Since I was already being required to pay for a $30 wellness exam, I also wanted the veterinarian to take a look at a few moles and a small fatty lump that have appeared as my dog has gotten older. Other veterinarians have previously examined these areas, but I wanted a second opinion to make the most of the exam I was being charged for. Instead of discussing those concerns directly with the veterinarian while I was present with my dog, I was expected to get down and point everything out in the waiting area before he was taken away. As a Disabled Veteran with mobility limitations, having to do that on the floor in front of other clients felt both awkward and unnecessary. A private conversation with the veterinarian while remaining with my dog would have been far more professional and respectful. To be fair, the technician who handled my dog was polite, respectful, and professional. Unfortunately, that professionalism did not extend to management. After the exam, I even apologized for being frustrated because I was trying to remain respectful throughout the entire interaction. I never raised my voice, used profanity, or became disrespectful. Despite that, the response never changed. The attitude remained, "This is how we do things." By the end of the visit, we spent $180 for an exam and six months of flea and tick medication after waiting nearly two hours. For a clinic that advertises affordability, convenience, and community service, the entire experience felt disorganized, impersonal, and unnecessarily stressful. If you are a Military Veteran, have a Service Animal, value transparency, or simply expect compassion from the people caring for your pet, I would strongly recommend looking elsewhere. My dog deserved better, and frankly, so did I. SEMPER FIDELIS

    The WellPet Group - vet - Updated June 2026

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