Rob & Kim are great at what they do! They recently came to my home to take down & rehang blinds &…read morevalances for me, as I was having painting done. They are very caring, responsive, & professional. I had used them before & will go to them for all my future window treatments. 10 out of 10!

Rob and Kim McConnell are fantastic. So professional, personable, and reasonable. I'd recommend…read morethem to anyone! Thank you!

I was in there yesterday. I asked the clerk to help me find a wallpaper after she was done helping…read moreanother customer. I did not get help. She and another employee started talking using foul language and complaining about the unorganized store and the owner. Needless to say, after about 30 minutes, I walked out.

Order ostrich patterned wallpaper Double roll $200…read moreWhen the paper arrived, it was the wrong color. Called Bob "No problem, bring it back and I will make it right." Only issue was delays due to a mistake that someone missed. Hopefully the new shipment will be the chosen color.

Very professional. Explained all options. Measuring and installing was done exceptionally well…read more Would use the again.

I had them do some work for me a year ago and we had one of the blind pulls break. I've now been…read morewaiting 8 months for a "part" to arrive. Who do they think they're fooling?? 8 months for a part? If you want to give them your money then receive no service, this is the place for you.

We had a very wide window done. Beautiful blinds, very easy to use. Ben was fast, friendly, and…read moreefficient.

We met with the owner May 8, great guy, love the product, loved the price. Jeff said blinds…read moreshould arrive 3-4 weeks, but with covid pushing back deliveries, it could be a little longer. We contacted Jeff a few weeks later to check staus, Jeff said delivery was leaving June 20th. Here it is July 28, still no word, no communication. I know we were only getting 5 windows, if it was too small, tell us and not drag this out. WITH. NO. WORD.

They installed a new shower for me in February of 2020 and I was very disappointed in the quality…read moreof work. The workmanship was very sloppy and unprofessional looking. Months later they sent the same installer out to fix the job when I complained but he did as poor of a job the second time as he did the first. Finally, a year later, they sent a different person out to review and ultimately redo my shower. This person, Ted, did a wonderful job of cleaning up the mess that the first person made and I am now very happy with my new shower. I suggest you ask for Ted to do your work if you purchase remodeling work from Mt. Pleasant Windows.

Dearest Gentle Reader,…read more View my story as a cautionary tale. I became aware of this company at a bridal convention at the casino back in 2023. I put my information down because I knew my future husband and I would be in need of home remodeling services in the future. To their credit this company called me once a year for the next 3 years to check in on our status and if we were in need of their services. It is because of their RESPECTFUL persistence (and the charming phone interaction I had with an older very respectful gentleman on the 3-year check in call) that my husband and I opted to begin our house remodeling with new windows and hire this company to do it. In March their sales associate Justin K. came to our home in New Brighton, PA (our location of our home is important to the tale dearest reader). My husband and I had a SPECTACULAR interaction with Justin. He was VERY knowledgeable and extremely helpful in explaining the process to us and next steps after we decided to hire them for the job. As a person who has held many different career paths (one of them sales) I appreciated how respectful and non-pressuring Justin was. Also, as a previous fellow sales associate in my opinion one of this company's strongest assets in terms of employees and their interactions with customers. Justin explained the delay in production with some of the companies they work with (and my husband and I both work in industries where we understand supply chain issues (pediatric nurse, director of metallurgy)) it may be some time until our 5 windows were ready. My husband and I understood and were excited for next steps. I received the call about our windows being ready mid-May. I spoke with a very lovely woman (whose name is escaping me at this moment) but we set up the appointment for installation in June. The gentleman that came for the 2nd and official measurements was also a delight to work with and 10 out of 10 strong employee. Both he and the lovely woman informed me becuase of supply issues with the company fulfilling our order we would be upgraded to a larger dual pane window, as opposed, to the single pane with screens we ordered as the company could not provide information on when the single pane would be available. I mean who doesnt love an upgrade, right? Installation day went swimmingly. Joe (the older gentleman) who led the trio was very nice. He introduced himself and his team (Charlie and Josh). I can not remember which of the two was the younger (highschool age) gentleman but he was very respectful and did a very good job for someone so young. The other older (maybe mid 20's early 30's) man was far from gentle and seemed irritated by my presence (or my Kamala sign I PROUDLY have displayed on my front lawn) but, regardless he did the job he was hired to do (in awakard silence at points) but completed non the less. During the installation Joe brought to my attention that one of the windows was missing its screen. He informed me he put a call into the office and I would recieve a call back about next steps the next day. Overall, I give 5 stars to Joe and his team for their quick and professional installion of our home's windows. I did not recieve a call the next day. I called the office and the woman I needed to speak to was out of the office until the following day. Again I sadly can not remebr her name but she was again very pleasent when we finally connected. She apolozized for the inconvinence and told me she would reach out to the company and get back tome as soon as she had an understanding of the situation. To her credit she did what she promised and got back to me fairly quickly. It took me a few days to return her call (she left a voicemail) as I stated above I work as a pediatric nurse and I work the overnight shift 7pm to 7am. It can take me a day or two to return calls/ emails as most businesses and people are resting or closed while I am working and I am resting while they are open / available. The next perosn I spoke with was April who I guess heads the service department and their appointments. The converstion I had with April at this time was pleasent and I explained how not only do we need our screen but asked if the tech that delivers the screen can look over the windows put in because, dearest reader, my husband and I have been seeing SO MANY FLIES in our house! April and I set the date for TODAY! This is 6 WEEKS AFTER INSTALLATION. Let that sink in for a moment 6 weeks after install AND PAYMENT we are waiting for the job to be finished. The reason being our hiome location (New Brighton, PA for those lost in the story) is an hour away from where they are. Oh yea, that was the common theme amonst all the employees is how far away of a job our home was form where they normally work. Funny cause yall called me every year for three years so I figured distance wasnt an issue?