1. The Window Place Plus

    1. The Window Place Plus

    0

    Collingswood, NJ

    The Window Place Plus

    4.6 (32 reviews)
    Open 7:00 am - 8:00 pm

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    Response time

    1 day

    Response rate

    100%

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    Recommended Reviews - The Window Place Plus

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    Couldn't be happier with our new windows! Mark and his team made the whole process a breeze. As a first time homebuyer, Mark carefully explained the difference between the types of windows and what the process looked like. Once our windows were in, we actually had his team come same week to install. The new windows completely upgraded the whole look of our house. Not only do the windows look great but we are at ease knowing we made such a great investment in our home. Thank you Mark & team!

    Window separation, less than 2 months old.

    Horrible, Horrible, Horrible Run!!! Spoke with Scott regarding fixing his companies work. He stated " the damage must have been done before we moved in on Dec 21st, windows installed early December of same year. Three weeks old !!

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    11 months ago

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    9 months ago

    I had a great experience with Windows Place Plus. great windows. great service. Highly recommend.

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    1 year ago

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    5 months ago

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    10 months ago

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    9 months ago

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    1 year ago

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    1 year ago

    they replaced my windows. They were professional, honest. clean, and fairly priced. Will be using them for all my future projects

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    10 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    Jackie S.

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    3 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    13 years ago

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    6 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    13 years ago

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    Ask the Community - The Window Place Plus

    Review Highlights - The Window Place Plus

    Mark and his team were top notch and professional from first meeting until the windows were installed a few weeks later.

    Mentioned in 15 reviews

    Read more highlights

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    Power Home Remodeling

    Power Home Remodeling

    (1.7k reviews)

    The crew was neat and efficient. Cleaned up as they worked And respected our home. Everyone was…read morepolite and respectful.

    I wish we had taken the time to read these reviews before allowing this company to perform work on…read moreour home. Approximately 13 months ago, we had windows and new gutters installed by this company. Shortly after the installation, we noticed that the gutter along the side of our building, next to the kitchen, was pooling water because of the way it had been installed over a small portion of our roof. As a result, the gutter began leaking into our kitchen and caused damage to our kitchen ceiling. We contacted the company and made three separate appointments to have the issue addressed. Unfortunately, all three appointments were canceled by the technician. Despite repeatedly trying to get this problem resolved, we are now more than a year later and still dealing with damage caused by their installation. Today, we made a fourth attempt to have the damage repaired. My wife initially called and was told by the corporate office that the next available appointment was not until October 7. I was extremely disappointed with that response, so I called back and spoke with a very nice young woman who again confirmed that October 7 was the earliest available appointment. I explained that this was completely unacceptable. By October, it will have been approximately 15 months since the original work was completed. We should not have to wait 15 months to have damage repaired that resulted from the company's own installation. She then offered an alternative: we could find three contractors to provide estimates, submit those estimates to the company, and they would reimburse us. While I appreciated her attempt to find a solution, I explained that this was also unacceptable. We are the customers. We paid this company to perform the work correctly, and now, more than a year later, we are being asked to take time away from our work schedules to locate three contractors, arrange appointments, obtain estimates, and submit additional paperwork--all because of a problem caused by their installation. I also explained that when we initially reported the problem, the company should have taken care of it. Instead, they scheduled three separate appointments and canceled each one. Now we are being told that they are not an emergency service and therefore cannot send someone out immediately. While I understand that they may not consider this an emergency, the situation should never have reached this point in the first place. This entire experience has been extremely frustrating and unfair. We hired this company, paid for the work, and trusted them to do the job correctly. Instead, their installation resulted in damage to our home, our repeated attempts to have the problem corrected were unsuccessful, and we are now the ones being asked to jump through hoops to resolve an issue that we did not cause. At this point, I would strongly recommend that anyone considering using this company read the reviews carefully before signing a contract. Unfortunately, our experience has been consistent with many of the concerns we are now seeing in those reviews. We should not have to spend more than a year fighting to get a company to address damage resulting from work they performed on our home.

    Pella Windows and Doors Showroom of Cherry Hill, NJ

    Pella Windows and Doors Showroom of Cherry Hill, NJ

    (10 reviews)

    I ordered 10 windows from Pella Cherry Hill. Dave Madonna, the salesperson there helped me every…read morestep in what proved to be a very long process due to the requirements of the Philadelphia Historic commission. The windows were suited for the historic requirements and for my need for heavy insulation and tight fit. Dave came out to help with measurements and even came out to help unload as I am elderly. Could hardly believe the excellent service! Steve C.

    GOSH WHERE DO I START!!! Salesman Gordon Wagner from Cherry hill sold me $11,011.68 worth of custom…read morewindows on 6/2019 After I ordered I was diagnosed with cancer and called to have the install and window purchased postponed. Gordon assured me it would only take 2 days for the install and he would handle it and the installers they used were very good and with him for 20 years. The installers showed up and put the door handle on wrong, cracked 2 of the windows seals so that the gas leaked out, put the screen door screen in backwards, door handle upside down,screen didn't fit, left a 1/8/ inch gap between window frame & wall so wind blew in, the seal between the panes had been broken during install and condensate forms between the panes of a large 6' x 8' fixed window. They have unsuccessfully tried to replace this since dec '19. They sent one crew out with the replacement window who took the window off of the truck left it on the street and told me that they couldn't do the job because the window was too heavy and they didn't have enough people, these were Pella contracted installers! They wanted to leave the window at my house and I don't have a garage so they were going to leave it in the backyard and get back to me at a later date. I told them they could not leave it out in my yard because it was the middle of a December winter and the wood frame would get damaged from the rain and snow.. they somehow got it back on the truck and said Pella would call to reschedule..They said that they couldn't install the window because I needed to have the entire 12' window/door/window ensemble that they installed replaced, they scheduled this for April 2020 The last straw is after several failed repair attempts and 2 previous reschedules they called me today to say that no one was coming to fix the window tomorrow, 6/25/20, because they were too busy for such a small job which was scheduled last April. Gordon Wagner the salesman has never returned any of my phone calls to help me out. I called my lawyer and he told me that Pella was the worst he had several lawsuits against them from other clients and that Andersen was the only good company out there anymore.Now they are telling me someone will come in August, that's over a year already after I paid them and purchased the windows. After several attempts to get Gordon to call me back he sent me a text saying he would call me back then another saying he was busy could he call me back. After no phone call back I called him, he said he was with a customer he would call me back I said you've told me before you would call me back and never did, he said he would and then texted me that he wasn't going to call me back because he was mad at me ..He then said He was DONE with me....nice.... UPDATE......Sent them texts from their salesman Gordon, do you think I'll get a message back? Probably not, They've disabled their message replies on Yelp because they don't want people to see how they're going to deal with complaints..... UPDATE: Gordon Wagner threatens me for sending him emails or calling him (mind you not his personal numbers, these are the contact numbers given to me on the contract) he sure was a lot nicer when he got the $11,000 check....see new photos last two and tell me if this is the kind of customer service you'd like to receive The photos speak for themselves...I've sent them an email as requested, let's see what happens

    The Window Place Plus - windowsinstallation - Updated September 2026

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