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    The Window Source

    3.9 (7 reviews)
    Closed 7:00 am - 5:00 pm

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    6 years ago

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    4 years ago

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    6 years ago

    Order windows in January if you want them installed in 5 months. Even if they give you a sooner date.

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    7 years ago

    They were Professional, affordable and the end result looked great. I'd definitely recommend.

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    9 years ago

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    11 years ago

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    Refined Home Services

    Refined Home Services

    3.8
    (10 reviews)

    We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

    After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

    Steve Hoggard, Door & Window Contractor

    Steve Hoggard, Door & Window Contractor

    3.0
    (8 reviews)

    Would not recommend. Scammed us out of $300 and won't respond to our calls or texts. Wish I read…read morethe previous reviews before hand.

    I hate to write this review because Steve almost crossed the finish line at our home. He had…read morealready replaced 25ish windows over the course of a few years. He had 5 to go...on April 9, 2021 I sent him an $1800 deposit for the last 5 windows. In September 2021 nothing...we get that there were supply chain delay issues due to Covid. We reached out a few times with no response and actually worried something had happened to him but then figured someone would have contacted us...I sent a message via Venmo and he texted my husband and said 'a few weeks' ....nothing. I called Harvey and learned an order was never placed for the last 5 windows. $1800 was a significant enough amount of money for me to start emailing, calling, texting on the regular. Yesterday (6/21/22) I had some time to think about this. I sent my weekly text and realized it didn't say delivered like in the past. BLOCKED. I called Harvey again for help and learned contractors are being managed by a different firm. I couldn't find a phone number for them but emailed them and cc'd Steve. I also had 12 friends and family text him with the same note I had been sending him weekly for months Hey Steve - it's MJ O'Connor (address) -I've been messaging you about the $1800 deposit I sent you over a year ago for the last few replacement windows. At this point we would just like our $1800 back through Venmo - if you have any questions please call or text me here or call Jimmy at xxx-xxx-xxx - thanks I also included that I would be filing a police report in the morning if the $1800 was refunded immediately. Within a few hours I was finally refunded the $1800 (with no interest) What a shame...Steve, you were almost there with us and if you had been a stand up guy and honest I would have given you a 5 star review. Instead I had to blow up your phone. I will give you the review you deserve on every platform I can find.

    The Window Source - windowsinstallation - Updated July 2026

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