Edin Eros has been wonderful resolved a issue on a policy cancellation w/Traveler's not add…read moresignature to 8/10/26 phone request. Explained and led online signing so bank can cancel credit request issued. I'm 80, he gave best explanation of how client/agent work & despite go with State Farm will working with him in future. He went above and beyond!! Both his current employer & any insurers should fight to employ him!

Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!

I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

We worked with Steadily to get a Builders Risk policy for a property we were buying and renovating…read more The agent we talked to was super knowledgeable about renovating and flipping policies and guided us on what we need from an insurance perspective. It was super refreshing to have someone with this level of expertise when it came to real estate investing and flipping. Will work with them again.

VERY UNPROFESSIONAL. Without our knowledge or consent AND NO ACCIDENTS OR TICKETS - they Cancelled…read moreour Auto Policy with Travelers. WTF it is OUR POLICY - NOT YOURS! How DARE YOU! And they have the nerve to send an email blaming it on Travelers making the choice - so outright LYING - violating state laws, along with lack of notice. Travelers TOOK OUR ACCOUNT DIRECT INSTANTLY - along with a 12 month instead of 6 month (our choice). - - - - - - - - - - - - - - Now, a month later, they pulled another BS "Ooops we did it again" and informed us that "Travelers Cancelled our Home Owners!". WTF?! Again, we contacted Travelers and they said "NOPE - Steady decided to not work with us anymore", and assured us in writing that we are 100% covered. So - CONTACT TRAVELERS DIRECTLY - get the BEST RATES and No Steadily BS Unethical Behavior.

These guys really know what they are doing. Been with them for years and can't say enough good…read morestuff about them. Save your time, money, and energy and just call them. Frank F

We received prompt helpful service when we recently moved into Cedar Park. Recommended.read more

Watkins Insurance Group has been outstanding to work with. They are consistently professional,…read morecourteous, and genuinely attentive to our needs. We're truly grateful we chose them for our insurance and look forward to continuing our partnership for years to come. I would happily recommend them to anyone looking for reliable, high-quality service. Mike Walker GardenHouse Plumbing LLC

If you own a home or business in Central Texas, you should seriously consider Watkins as your…read moreinsurance agency. Not all agencies are created equal. The Watkins Group in an independent agency which means that they work for you rather than any insurance company. If you ever have a loss, this is when the value shows up. They handle the claim and you get the money back that you should get. My policy also includes mechanical breakdown coverage so I don't need a separate home warranty from another company. A few year's back, I had to have my HVAC system replaced. My out of pocket cost was $500. I highly recommend this agency.

I called this agency just to get a quote and to compare with others. I was impressed on how David…read morehelped me. He was also able to adjust limits and options based on what I want. He'd give recommendations but never insist. We had some bumps but they were addressed promptly. Overall I am happy with this agency and looking forward to be working with them in the future.

***Look No Further than Carrie Welch's Office***…read more I've had State Farm for 12+ years. I think I've used them maybe two or three times in those years. But that came to an end when I was moving my family and I across states. When I got here, I knew I needed to move my info over to an office here. I was looking at reviews and found Carrie Welch's office. Let me tell you, I am so thankful to find her office. An unfortunate incident ( this is my 2nd claim with them, I'ved had some bad luck lately....) had happened to me on Saturday night, I am even too ashamed to publicly say what happened. Let alone have to call insurance to explain what happened to see if I'm even covered. So I called and spoke to Dominique. Dominique was very understanding, kind and professional about my situation. Told me not to worry about it, gave me a little pep talk, and to stop beating myself up over this incident. His kind and great attitude kept my hopes up. He expressed to me that It's a big oops, but not to worry that he will get working on it. He called me back and assured me that my incident was covered. Let me tell you, I was ecstatic about the news! It was like a massive weight was lifted off my chest and I could breathe again, not to mention that the sick to my stomach knot in my stomach subsided. Throughout the whole process, Dominique has been very attentive with follow-ups and communicative. I am lucky and thankful to have Carrie Welch's Office, Team, and Dominique on my side. Their lingo is " like a good neighbor, State Farm is there". Shoot, the way I've been treated, I feel like it's family at this point. THANK YOU!!!!!!!

Blake pulled off another impressive find for us. We are up in years but have need for a couple of…read morelife insurance policies, which can be expensive under the circumstances. However, after a lot of research, Blake found us affordable policies from a highly rated insurer and handled all the scheduling, forms, health checks, etc. with us barely lifting a finger. It was impressive to say the least. Great job, Blake!!! Thank you so much!!!

This guy really loves his job...it is nice to see someone talented that truly cares for their…read moreclient. Blake is wonderfully easy to work with. He takes what seems complex to me and makes it understandable. I just wanted better coverage, but I got it at a lower price too....it's a win-win! Great job!!! Refreshing!