Working with Kevin Ward was a great experience. Very professional, detailed, answered all of our…read morequestions quickly and accurately as we moved three policies to this firm. Highly recommend this firm and working with Kevin.

Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

Our family has had the pleasure of working with Marcus, and recommend to our friends. He's been…read moreresourceful, and a careful listener. We consider him to be a knowledgeable advisor that places our family's care first. Without hesitation we recommend him and his team. We've been with him since 2018

I have been in touch with Marcus for my property insurance needs. He is very responsive,…read moreknowledgable and empathetic. He is generous with his time and insights. I strongly recommend him.

I just wanted to say thank you to you and Farmers. You guys did such a wonder job in getting my…read morecar thru the process so quickly. The Farmers claims Reps were awesome to work with and came thru with everything they said they would do. As for Caliber Collision, I can't say enough about them. They were awesome as well. Scharlie, my rep there, kept me up to date on everything. He called when he said he would and I also would receive texts regarding my car. They actually got the car fixed sooner then they expected. This made me very happy!!! There was one little problem I did find with the car and I just emailed Scharlie and he quickly took care of the problem. Jason, shop manager, actually came to my work and picked the car up to take back to shop to fix the couple problems. I am very impressed with them. I could probably keep going on about this whole process but I think you get the idea! So, in closing, I think that you, Farmers and Caliber Collision all ROCK!!!

Ryan is amazing! You hope to never need insurance but when you need it, you hope and pray that you…read morehave an agent like Ryan. We had a fire last year and we were so incredibly stunned by the full-service treatment that Ryan provided. He went above and beyond every expectation we had to really walk us through everything step-by-step and make sure we understood everything in the process. He came by first thing the next morning only a few hours after the fire crews left and started giving us support through the process. Farmers was actually incredible all the way through the process but Ryan got it started on the right foot. We are Farmers customers for life and most importantly, Ryan will be our agent for life!

Horrible company with horrible customer service. Customer is not valued. Been raising prices every…read moreyear with a lame excuses and explanations.

I love Nancy's practice. We've been with them for a long time and she is so sweet and helpful. They…read moreprovide real and personalized service and they work hard and care. Nancy or her office will call me with discounts she sees I can get and helps me when I do goofy things like forget to update my card. They've saved me a ton of money and have been great to work with. Carol and Anthony are awesome too. Definitely recommend anybody taking a few seconds to get a quote, save a fortune, and have a real insurance partner. They've been great during claims as well.

Promised insurance and service, delivered nothing…read more Did not respond to emails within 24 hours. Randomly decided to drop coverage 10 days before closing on a new home, leaving me to scramble to find another insurance company who would provide a policy that cost exactly the same amount to avoid delaying closing.

I don't think that people put enough value into choosing an insurance broker…read more They'll spend lots of time getting referrals for other essential professionals - from doctors to lawyers -that keep your life running, and then go with the lowest quote without much thought on their insurance. Emery Mitchamore came highly recommended to me by a colleague, and can't recommend him enough. From the moment I spoke on the phone with him, I could tell he genuinely cared about people. And his level of service proves it. Emery crafted comprehensive policies for me and then met with me in person to go over everything and make sure that I was comfortable. This level of service is simply astounding, especially considering the policies he created for me were significantly less expensive than others I've had. Most of all, I love knowing that if I am ever in the position of needing to utilize my insurance, that there is a person there who truly cares and will help me."

Highly Recommended. I've had policies with Craig Gore for 14 years. He's always been great and I…read moream always able to reach him via phone if I have a question or issue with my insurance. I've had auto insurance and renters through Craig, and I've recommended him to friends who have purchased homeowners insurance from him.

From the owner: We provide Auto, Home/Renters, Life and Commercial Insurance through Farmers Insurance Group of…read moreCompanies.

I have been trying to contact them since November of last year,they won't return my calls,the asked…read moreme to send all the paperwork which I did,this is a horrible business , nobody cares to cal back. They don't even deserve the one star,but I had to pick.

Have never dealt with such unprofessionalism. They don't return calls and by chance you actually…read morespeak with someone they are rude.

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

My son held his trust at this place. The customer service was very poor because of #secreting…read more#witholding #runninguptheclock #notupfront. They were not kind to my veteran son. They messed up his money so very badly!! Do not put your money in this place! Not kind to my Vet!! Horrible place!!

My parent's estate's ended up here because Wells Fargo bought out Wachovia…read more Don't dare put your Money, Investments, Trusts or personal trust with this bank. INCOMPETENCY is all I can see. Nothing but lip service and a snail's pace outcome. Courtney Hall is leading the pack on our particular trust and she has NOT been helpful at all. DON'T TRUST THEM WITH YOUR MONEY!!!