We've been at this daycare for a year now and have absolutely loved our experience. My daughter is…read morealways so excited to go and talks about all her friends. She's really learned so much since starting here! I'm never worried about her safety while she's in their care.

I like it so far it seems very clean very nice and I have done a couple of tours and all the kids…read moreseem very happy

This location moved up north more. Love this place for…read morelittles! I take my 14m old here often and she has a blast. Safe indoor play place to explore and get more confident, spend time socializing and they even have art/music activity classes for kids and parents night out! Definitely recommend getting a membership for the really hot/cold days The sensory room is my favorite

I don't have personal experience with the pediatric therapy, but I've heard great things from…read morefriends! I took my 18 month old just for the open play, and he had a blast! I would go back if it was cheaper, but there was just not much to do for $15. Definitely geared more towards younger children! The dark room with the light up activities was a cool feature too! Staff in the lobby were super kind and helpful! Also loved how they had a full changing table in the bathrooms with lots of extra wipes and essentials!

This is a review on behalf of my children. The sports camp councilors can't meet the minimum…read moreexpectation of not bullying my kids until they come home crying. They should not be trusted with your children.

UPDATE: Got a call from the manager of the camp at Twin Lakes and he was very nice and apologetic…read moreand promised to give me a refund for the concession money we put in my kid's account. Apparently the sky trail concession stand was closed (but yet they still had it included in the email to send money for your campers!?) He also promised to send me an email with his direct contact info so if I decided to give the camp another try, I could get ahold of him since the camp director never bothered to respond to me. Well, I never heard back from him and I didn't get that promised refund! I called a week later and he processed the refund and offered to send me that email. I told him this was very bad business and now my daughter definitely wouldn't be coming back. He didn't really care and gave the excuse that they have 600 kids coming through the camp each week and he was so busy. It would have taken him no more than 5 minutes to make this right and refund my money. When a place can't handle the lowest level of customer care and business, I'm definitely not going to trust my child to be in their care. We were so excited to try out YMCA Twin Lakes this year because we have only heard amazing things. Unfortunately, our experience was NOT amazing. It would have been salvageable if my concerns were answered and addressed but it's been over two weeks now and the director has yet to call or email me back. I called twice, texted once, and emailed twice. If I can't get ahold of a camp director with issues, it does not make me feel comfortable having my child in their care. We did a "cake decorating" camp and the first day they used markers to color a worksheet with a cupcake on it. Pretty lame but thought maybe they didn't have much time the first day. Second day, they used mashed potatoes to practice piping icing. Third day, air clay sculpting. They didn't end up actually touching real cake and icing until Thursday and Friday. The camp just didn't deliver on the magical cake decorating experice we were expecting. All could have also been forgiven if they could have been doing some of the amazing activities provided on campus. My camper struggled with the heat, long lines and ultimately, running out of time for activities and not getting a turn. They also only got into the water twice the whole 5 HOT days. Very disappointed with the camp but even more disappointed that I reached out with concerns and they never bothered to answer. There are too many amazing camps in Austin to bother with one that doesn't seem to care or acknowledge that they dropped the ball on this camp. To make matters even more frustrating, we recieved an email with a link to put money on our kid's account to buy popsicles, gatorade and snacks throughout the day. I put $10 on my kid's account and she was never afforded the opportunity to even visit the snack shop while at camp! It's non-refundable and I reached out to also request a refund and have yet to hear back on that as well. Couldn't recommend it to anyone.

I want to make sure that parents are making an informed decision. Certainly some families have…read moregiven positive reviews. While others have given one star reviews. Ours is a one star or negative one star review at this point. Here's why. The review that I made 11 months ago when we unenrolled I just noticed a response and it said that we had never enrolled or been part of that school. I then started to look and noticed that several of the reviews that were one star had a similar comment about not being legitimate. I'm here to say that that is 1000% false. Please see our enrollment and disenrollment information Make your own decision by reading reviews, but just also know that the one star reviews are more than likely accurate especially with the level of specificity that was provided. This is a bold face lie saying that negative reviewed. People are not part of the Childrens Lighthouse records.

We love this place! They have the best events for families!…read more My kids are thriving here and to me thats all that matters.

Honestly, don't get here enough to use my gym membership portion, but I heavily use the kids camp…read morespecialty camps, summer camps and regularly scheduled activities. It is well worth it. The instructors are great, very patient and communicative for my kids and they just have such a wide variety. This is probably the nicest Y in the entire metro area. In my opinion, the pool is really great in the outdoor pool is a really wonderful upgrade as well as all of the other amenities that they have and the pricing is very reasonable for the family plan. I also signed up for egym which is really good if I can get there more often and it doesn't get terribly busy in my opinion throughout the day

Disappointed by Pool Deck Conditions and Lack of Response…read more I am a regular swimmer at the CHASCO Family YMCA and frequently use the pool. Unfortunately, the condition of the pool deck has become increasingly concerning, and my previous email regarding this issue received no response or acknowledgment. As the photos show, there is extensive dark buildup and discoloration throughout the deck, including areas immediately surrounding the pool. There is also a strong, unpleasant odor in the pool deck area that smells like sewage/sewer, particularly around the drainage/channel area. Several members were commenting on the smell again this morning, so this is not something only I have noticed. The lifeguards appear to do what they can with routine sweeping and general upkeep, but this has clearly gone beyond what routine cleaning can address. The deck needs a thorough deep cleaning or power washing, and the source of the odor needs to be investigated. This morning, another regular swimmer was actually speaking with the front desk about purchasing a pressure washer himself for the lifeguards to use. That is an incredibly generous gesture, but members should not have to purchase cleaning equipment simply to have a clean and properly maintained swimming environment. I understand that the YMCA is a nonprofit organization and relies heavily on community support. I appreciate its mission and what this facility provides to our community. But paying members should still be able to expect reasonable cleanliness, facility maintenance, and--at the very least--a response when legitimate concerns are brought to management's attention. At this point, I am hoping management will address both the condition of the deck and the persistent odor, rather than allowing members and lifeguards to try to solve a facility-maintenance issue themselves.

The cancellation policy is very misleading. When signing up for the program, they tell you there is…read morea 30 day notice needed for cancelling. My billing cycle is the 1st of every month. I let Maddie know we would be cancelling our membership on July 1st, making the 30 days expire on July 31st. Maddie stated that we would be charged August 1st because they require an additional bill cycle when receiving notice. It does not say that anywhere when you sign up, nor do they tell you that. When I asked for a manager or the owner or whoever could help me with this issue, Maddie stated in a text message that she was the program director and nobody else could make the decision. All this to say, be careful about signing up for this program as their business practices are terrible.

I love it , and my baby loves it..classes are great and miss Maddie's is an amazing teacherread more

Great value... the staff is very friendly and caring with the kids. I highly recommend, especially…read morefor infants.

My family has been so happy here! My son started as an infant and is now in the toddler room. The…read morestaff is professional, so attentive and kind.

I have had two kids attend Hippo Learning Station and I highly recommend this facility for any…read morefamily! While the facilities may not be the newest as some of the centers in the area, the quality of care and learning environment is top-notch. I have never had to worry about the level of care, and support has always been readily available, and transparency is key. I love that the facility uses the ProCare App so I get pictures and videos throughout the day and updates on feedings and diaper changes. I also like how the school used a curriculum so I know my kids are getting a great education while attending. 10/10 recommend!

I'm very pleased with this childcare center. I was a director before I moved my child into this…read moreschool, I am very pleased with how they manage their schools and staff. It is always a nice and clean environment to walk into. I know my child is loved and cared for daily and I love the daily pictures and videos I get to see throughout the day of him. They have great communication and the center is very age appropriate and welcoming. I look forward to many more years here!