Last night I reported a leak and no one got back to me. It's damaged the floors and no one…read moreaddressed the situation until I called 7 times the next day. This is an embarrassment of a management company. Michael, Jenny and Kelly McClean, either have no idea what's going on with their company or they just do not care about the day to day. If their friends and colleagues knew how they treated their tenants and their homeowner clients' properties, they would be very embarrassed and appalled. The office staff is highly incompetent with delay tactics that would make New York slum lords ashamed. The repair teams are for the most part pretty bad. I have been without a washing machine going on three weeks. I have had an ongoing issue with the toilet leaking for months. The cabinet doors have worn out and fallen off and after two failed attempts by a random handyman, who could not do the work, he simply gave up trying to repair. Do your tenants a favor and do not contract with this company. These are frankly just not good people. I am a great tenant with a design / interior architecture background. I pay my rent on time and I keep the property immaculately. There is constant damage to the house though because of deferred maintenance by McClean. I have worked with management companies as a tenant and a homeowner and they are truly the worst option for everyone involved.

Where do I begin ? .... This is the second time I have…read morerented through a property management company. Mostly, I have written the check directly to the owner. The first management company was great. "Same day response, two day repair" Obviously exceptions for parts availability and weekends. McClean is a resounding, overwhelming disappointment. What took previous landlords and a management company days takes McClean weeks and in on case months to repair simple things. We're not talking rocket science. A broken kitchen shelf, broken prior to my move in, is still broken. It's going on four months. I should add the fact that I found the replacement part. I printed out the information regarding price and availability. Waiting, waiting, waiting.... When I moved in the refrigerator, dishwasher and garbage disposal were broken. What the heck? Prior to my move in I found the air conditioning not working. One month later, after my scheduled move in, it was finally repaired. It's Palm Springs! Hello? Anybody there? When I moved in I found: Mold in the shower stall and ceiling and plenty of it. Closet light unable to turn on. AC floor register in the bedroom sticking up 3/8 inch and very sharp. Window blinds unable to remain open, sinking down. Unable to open a window in the office area. No lights working over the stovetop. Debris strewn about in back storage area. Unable to unlock storage area. Trash piled around garbage area. Hot water in tub difficult to turn completely off. The collapsed kitchen shelf and etc. What is this company doing? Lastly, the documents claim the unit as two bedrooms. Nope. The second "bedroom" falls short in numerous ways. Unpermitted and illegal addition constructed to within 4 1/2 feet of the property line in the rear. Windows too small for fire egress. One wall measures 4 1/2 feet across, less then the 7 foot minimum. Heat and air are a window unit in the wall, also doesn't meet code for a bedroom. False advertising? Fraud? Not an attorney but if someone dies in that "bedroom" ... look out! I submitted a work order on 9/20/25 for a non working remote controlled driveway gate. It's now October first. I'm still waiting..... Mind you, I'm not paying market value for my place. For the one bedroom + that it is I'm paying top dollar plus a $300 "utilities" charge every month. I've lived in many places paying my own utilities and never came close to $3,600 in utilities for a year and everything was electric in my previous rentals. This unit is a mix of gas (drier, heat and stove) and with the AC being electric. For this kind of rent I should receive top drawer service....it's bottom basement. So, gravy on top of premium rent for McLean. Rent through McClean of you must but get ready to wait and wait with a laughably, tragic sense of communication. Almost every single email and text sent from McLean is sent as expiring. Meaning, it disappears quite quickly. What reputable company would communicate in such a way? When you email...don't expect a timely, lasting reaponse....just don't. Dan

Great company to deal with if you need a good rental company ,Palm Springs cool rental…read more They keep you updated with all the documents etc The home we rented was amazing

We did a very comprehensive search comparing many homes and hotels and we're glad we made exactly…read morethis choice. The pictures of the pool don't do it justice! We spent the most time out in the pool or lounging on the patio under the 4 fans, highlight of the trip! We loved all the thoughtful details including shampoo, conditioner, extra outlets and usb ports, pool floats and towels, nice hair dryers, ceiling fans in the bedrooms, dimmable lights and special makeup remover towels. The checkout procedures were very reasonable. (No exhausting list of chores.) We would definitely reserve this space again!

Proceed with caution with this company!!!!! Overpromise and…read moreunder deliver was a common theme with this company. The level of professionalism and follow up was shocking. Vacation rental in Palm Springs is definitely a tricky space, and I was shocked about their failure on so many levels. Luckily I had enough complaints, they did let me terminate my contract. That is the only good thing I can say about them. Brad in response to your comments: Open air withheld over 900$ from the Arbnb property damages monies disbursed to me .... Your rationale was to reimburse yourself for cleaning that was ordered by Open Air! Again, this cleaning was order by open air Open air did not send Anyone from the team to come on sight to oversee the damages & cleaning, Open air Instead instructed me to handle and have cleaned whatever I felt like needed to be cleaned. Then open air reimbursed themselves!!!!!! This is only one example of the lack of follow up and oversight which would be expected from the management company.

I own an upscale property in LA and it is listed for short term rental when I am away. It is a…read morebeautiful pool villa which I love so much and I have very high standards so it is absolutely important to find the right team to take care of my home. I am very happy that I have met Brad and his team a year ago. OAH is a team of professional, experienced, responsible, and passionate people and that's literally everyone of them. They take good care of my home, the guests, and me! They are always on top of repairs, making the home beautiful, and keeping it in good shape. They also diligently screen our guests to make sure that they are good guests respecting the home. We had difficult guests and situations from time to time, they are always responsive and work around the clock to ensure our guests are always left satisfied with great reviews. I am a very busy person and I travel all around the world. I am in and out of LA. I just need to know that my property is in good hands and be able to sleep at night no matter where I am. Whenever I have a request, Brad and his team respond quickly and they always provide good solutions and advice. Before OAH, I was using another property management company that seems bigger and better but they left me with nightmares and feeling unsettled with how they managed my home, received disrespectful party guests, as well as not responding to my communication and I couldn't stay with them for more than 3 months so I truly understand how important it is to have the right team that I can trust. I highly recommend OAH with Brad, Julian, Juliet, and Kyle : )

Great house. It had everything we needed. Oasis rentals were very responsive when we needed them…read more The house we rented was even better than we expected. Thank you!

We had a great time staying at Casa Azul during Memorial Day weekend. The house was impeccably…read moreclean and has everything we needed. Host was responsible and took care of our needs. We will be renting from Oasis Rentals again.

We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

De Ja Blue has been top notch in providing exceptional customer service to the guests staying at my…read morehouse Casa Rafael. Josh and his team have gone above and beyond and I could not be more happier choosing them as the team that manages my property. Since taking over the management of my property, more guests have booked than ever before and stellar reviews on the property keep coming in. If you are looking for a team to manage your property, look no further than De Ja Blue .

We really enjoyed our stay at Palm Springs Midcentury Alexander - 762!!! It was just like the…read morepictures: clean, modern, and the mid-century modern design that we love. The pool was where we spent most of our time, and the covered outdoor space was perfect for eating and escaping the sun. We also cooked all of our meals in the kitchen and BBQ and lacked nothing that we needed. We would not hesitate to stay again!

Absolutely terrible experience…read more We booked this Airbnb expecting a normal stay, but instead got constant stress and zero transparency. The host never properly explained the noise policy, and suddenly we were being threatened with fines and eviction over things that were never clearly communicated. At one point, random people showed up, claimed we had to leave, gave us a "2-hour notice" with no documents, and even disabled the door access. Completely unprofessional and honestly felt unsafe. This ruined our entire trip. No support, no accountability, just pressure and intimidation. Would NOT recommend to anyone. Be very careful booking here -- what you see is definitely not what you get.

We had Ryan managing our condo, and were very happy with his service. We only ended the contract…read morebecause we chose to move away from vacation rentals with our property. I would highly recommend his team to both owners and renters!!!

Yelp, I'm writing to…read moreexpress my sincere gratitude for the exceptional service we received from Palms to Pines and its owner, Ryan, regarding our recent wedding reception. Our situation was incredibly challenging - needing a venue at the last minute during the second week of Coachella - a timeframe most would consider impossible. Yet, Ryan not only secured the location for us, but he also went above and beyond by accommodating our wedding planner and decorating team a day early. This preemptive measure was crucial in ensuring a seamless and timely setup for our ceremony, preventing any delays on our special day. His willingness to work with our urgent needs and his proactive approach to problem-solving truly saved our wedding. We are immensely grateful for his flexibility, professionalism, and commitment to making our dream wedding a reality. We can't thank him enough for his extraordinary efforts. Totally worth the price of the venue too. Especially during the festival season when everything has been booked months in advance.

When my wife and I began the process of relocating to the desert, we had so many questions. How do…read morewe deal with the heat? What type of home did we want? What community do we want to live in? And, importantly, how do we find the right agent? Luckily, we met DAVID KAPLAN and his partner, ELLEN PARIS during one of our many open house journeys. David was sharp, open and honest. We immediately liked him. When he introduced us to the knowledgeable and efficient Ellen, we knew we had the right team. They showed us homes we wanted to see, homes meeting our criteria but ultimately weren't right, and helped refine our search. They were patient and professional throughout, recognizing that this was our journey. When we found our home, they ably took on the negotiations, overcame hurdles, and helped us successfully closed the deal. Ellen and David did what good realtors do. They empowered us to make the decision we wanted for a place we wanted to call home.

In August we were referred to Niko Esposito of the Paul Kaplan group as we were searching for a…read morehome in the Palm Springs area. We were relocating from another state, and before we ever reached California, Niko was generous with important information for us to consider. As one would imagine, we had many questions about how to proceed and where to look. When we met up at our hotel in Rancho Mirage, Niko listened to our proposals and discussed our views for over an hour. Then we struck out for the most likely areas where we could see homes in our price range. Throughout the day, we visited homes and got to know the area thanks to Niko's expertise. When a realtor is as personable, knowledgeable and as natural an educator as Niko, it is a unique experience. She has never missed a beat when addressing our questions. Her responses to sudden questions have been prompt and extremely helpful. The escrow and closing process occurred remotely and they were smoothly managed by the CV Escrow company. We wholeheartedly recommend Niko Esposito because with her capable and professional guidance, we were able to close on our new house early in September and we are now very happily settling in this week.

From the moment I first inquired about the apartment, I was impressed with how smooth and…read moreresponsive everything was. I was able to schedule a viewing immediately after requesting one online. Once I decided to move forward, the leasing process was completely automated online and absolutely painless. Everything was clear, convenient, and efficient, no stress at all, which made a big difference during a very busy time. When it came time to pick up my keys, there was a small miscommunication on my part, but the property management team was incredibly understanding and gracious, allowing me to pick the keys up a couple of days later without any issue. After moving in, I noticed quite a few repairs that needed to be addressed, the kind of things you only notice once you start living in a place. I was a bit nervous about how the property management company would respond, but they completely exceeded my expectations. Every request I made was handled quickly and professionally. The maintenance team was friendly, respectful, and made the whole process incredibly easy. Now that I'm settled in, I couldn't be happier. My neighbors have been welcoming and friendly, and the apartment truly feels like home. I'm so glad I made this move, this experience has been nothing short of 5 stars!

For the first time to rent our own place. Micheal and his team did an amazing job getting us into a…read morenice apartment in an area we love. They have wonderful service when you we had a problem at our place. Even the service techs on call are very professional and polite. I would use Village Property Management again hands down. Thank you guys