Visit went good, Tina is friendly & efficient. I went in to have 12 skin tags removed from the left…read moreand right side of my neck. The pain for me was a 2/10 (pretty high pain tolerance) I will update my review in a few days to see how the area heels. Update: 16 days later (April 15) Scars are all gone, looks like the skin tags were never there. My skin tags were tiny/small so unfortunately I do not have a before picture as they most likely wouldn't show on a picture but I will upload after pictures for reference. I would definitely recommend this place for skin tag removal.

I came to VVIP Beauty after seeing many positive reviews. While my initial visit was positive, it…read moreunfortunately didn't stay that way afterward. I came to Tina with a closed comedone on my cheek. I had already tried to squeeze it myself, which irritated it, so I decided to leave it alone and seek professional help. Tina was hesitant and explained that she might not be able to fully remove it, which I appreciated. However, after picking at it for about a minute, she said she squeezed out a very tiny bit of white material and threw it away before I could see it. I had no reason to doubt her, so I paid $50 plus a $10 tip for the service and left. The next day, I looked in the mirror and realized that almost nothing had been extracted. I contacted Tina, and she advised me to come back in a month to allow the wound to heal. About three weeks later, I reached out again, and Tina told me to seek a dermatologist instead because she could not extract it. I then asked for a refund since the service was technically not completed. After charging a $20 consultation fee (which had been waived when I paid the $50) and keeping the tip, I was offered a $30 refund. However, I was required to drive 30 minutes back to the store to sign a refund contract in person (what??). I did make the trip and signed it, but Tina never mentioned that the signature needed to be my legal name or that it had to match my Zelle account name. I was then asked to drive back again. At that point, it no longer felt worth it as the commute is an hour round trip and I had already gone once. She reluctantly agreed to send the contract electronically instead. Because I was at home, I had more time to read the fine print. I ultimately decided not to sign the contract and forfeited the refund, because signing it would prevent me from writing an honest review online. As a consumer, I rely heavily on online reviews when deciding where to go, and I don't think it's okay to require customers to give up their ability to share a truthful experience. I'm not going to lie, I probably would not have made this review if I was just given the $30 refund, because at least they attempted to make things right. However the whole contract thing felt really shady, especially when I wasn't even getting the full refund! It's unfortunate that things went south, but I'm writing this review because I would want someone else to do the same. I drove all the way here even though there were closer medspas near me, BECAUSE of the good reviews, and because I wanted someone trustworthy to operate on my face. Edit: I've included a blank copy of the contract, you can read it and decide if it's just for book-keeping purposes or not. If it was really just a standard procedure, why was I unable to receive a refund with my preferred name? I acknowledge that Tina never guarenteed full removal, but it's also not right to tell the customer she removed it and then charge $50 for an uncompleted service. Furthermore, yes she never discouraged me from sharing my experience online, but if I signed the contract I would be legally unable to write this review unless it was positive.

Writing this review on behalf of my mother, who went there last week…read more She had a facial treatment that was done by Tania. She was very impressed with Tania's skills, warmth and caring attitude. She highly recommends her for any treatment service.

My skin treatment was magical. Jocelyn was wonderful. The downfall was with Judy (owner). A product…read morewas suggested, which I purchased, and somehow because I had a reaction to it, good treatment ended. I was the criminal. Non stop interrogation about how i used the product, skin condition, etc. I understand store return policies, however, if you recommend a product, I have to try the product which now is an open product. If it burns my skin, there's a problem. It definitely is a sensitivity issue, but help fix it. Don't grill me and then send me videos of my checkout to make me feel like a criminal. I paid for my service and a very expensive product. I did not walk out of my fees. I spent too much money there to feel like a bad guy. Judy, sadly you are the cause of this issue, Not your team, and not the product. You could have handled it differently. Offered to replace the product, offered something else. Instead you chose to make me feel awful and will never step foot in your location again. And I will share my thoughts with all that ask.

I've been coming The Things We Do for years now and honestly refuse to go anywhere else because of…read morethe level of care and attention they put into facial balancing and overall aesthetic care. Vanessa makes it a point to ensure every aesthetic nurse there is held to the same standards and knowledge! I live in San Diego and take the trip up every time so that's saying something! Highly recommend Jetzy and this office as a whole. Jetzy has been working on me for these last few years and is truly a gem, putting so much effort and care into informing me on every process of each procedure I've had with her over the years. From PRFM, to Sculptura and more. I've always been floored by the results! She always makes me feel comfortable, calms my nerves and answers all of my questions with ease.

Had such a great experience here! I have acne scars and sun damage on my face and did 2 PicoSure…read morePro laser treatments. This was my first time getting a laser treatment. Kim was my PA and she was so sweet and helpful throughout the whole process. She made me feel comfortable and answered any questions I had. Before each pass, she would let me know she's about to start again so that it wouldn't startle me. The numbing also helps and the pain was very minimal! Kim went over the aftercare instructions after and what to expect during the healing process, which was very short. My face was red for a few days but was back to normal shortly after! After my second treatment, I was so happy to see some improvements on my dark spots. Highly recommend booking with Kim!!

I was diagnosed with Lung Cancer 2 years ago I decided to try the IV treatment to help me out with…read morethe medications side effects and the tiredness of dealing with depression and I feel recharged after the treatment this is my second time I definitely will keep coming back to get me the strength to keep fighting Gloria Gonzalez

Sahara greeted us with a nice smile. This is my 4th time coming here to get my IV drip. The 3rd…read moretime was before leaving for our Asian trip. Amazingly I did not fly back with any respiratory illness. My husband did. So I'm back and I took my husband with me. We needed to get over our jet lag too. Tin, our nurse, was very gentle. We were out and feeling rejuvenated after 40 minutes. We will see you both next time.

I found the secret, and I've not found any better place. She is a 5 star for good reason.read more

What an amazing facial. Debbie was very professional in explaining to me the protocol. She is very…read morekind and listened to all my skincare conerns.she made me feel really comftorable and made shure I was feeling good. Thank you will definetly recommend her to others.

I highly recommend Bella Sol, Nina is absolutely amazing! I have had Sculptra, botox, Mint…read morethreads. And was very please with my experience. Nina is the best!

Smooth check- in process and appreciate the next appt scheduling upfront…read more Everything electronic for paperwork so very high tech Aesthetically clean and pretty Came for a groupon laser treatment and it turned out great! I will be going back . also parking was a breeze.

Five stars service and recommended to book them one week before…read more Isabel at the front desk is amazing and professional Highly recommended for massage therapy

For my first visit here I chose to buy a 90 minute deep tissue massage with a facial massage…read moreelevation via Groupon. The check in process was a breeze and the masseuse did a fantastic job on all my knots. Unfortunately, she did not do my elevation at all and the massage ended early - she came in late and left early. I am not sure if the issue with the elevation was a lack of communication within the back office or the masseuse completely overlooked it. I notified the front desk and received an "I'm sorry that happened. How much did you want to tip?" with not much follow through. Since I paid with a Groupon I'm not sure much could've been done, but better customer service or maybe a manager following up would've been a start. As a first time customer, if I didn't use a Groupon, I'd be pretty upset to pay a premium price for mediocre service. I initially considered becoming a member.. but that first impression has me running in the opposite direction.

Heather gave me a facial that was very thorough. I really enjoyed it and almost fell asleep. I…read moreloved her touch and technique. My face feels hydrated and refreshed. Her room is very calming. I am extremely pleased.

Moved from old location to here. Right in the chino hills marketplace next to Starbucks. Inside…read morelobby is spacious, clean and organized with products on display for purchase. Staff are always welcoming and friendly. Great massage therapists here. Find the right pressure that fits your needs and get that me time for self care to destress. Call to make appointment or use app to schedule available therapists for massages or facials. You can also get on the waitlist for a certain day if they have a last min opening they'll call you to fill that spot.