I loved our stay at Bailey's Hotel! We stayed for 5 nights while vacationing in London from the…read moreUSA. We booked the Double Deluxe room, which came with a bathtub as I requested. The room was a good size, clean, and had a king bed -- a nice touch since that's what we're used to in the US. I will say the pillows were a bit flat and the beds weren't super soft or plush, but overall it was cozy and comfortable. The hotel itself is beautiful and literally steps from the Underground, making it very easy to get around the city. Overall, I would definitely stay here again -- a great mix of comfort, convenience, and charm!

I enjoyed a 2-night stay here as a solo traveller in September 2023. A big plus is the location in…read moreSouth Kensington (across from the Gloucester Road tube stop) with nearby stores, restaurants, coffee shops, and supermarkets (Waitrose market is just inside the Gloucester Arcade next to the tube stop). It's also a 10-minute walk to the Victoria & Albert Museum and about a 15 minute walk to Kensington Gardens (a lovely public park). Lots of pluses. 1. First, it's a historic, elegant Victorian hotel built in the 1870s and restored in the 1990s. The nicest part of the hotel is the grand interior staircase. One plus is that an elevator (lift) is available if you're staying on the upper floors. 2. The rooms are clean and tastefully decorated with a small desk. However, the classic double room is quite small. I stayed in Room 137 (overlooking the tube station) and it felt like a studio apartment in New York City). If you don't mind cozy spaces, this is a good option for a short stay. 3. You have a simple temperature control gauge in your room next to the front door. If it's a hot summer day, be sure to turn up the A/C. In London, I noticed folks tend not to use A/C as much as in the United States. There were a few minuses as well. Given the small-sized interior rooms and bathroom (well-designed but tiny), I don't think it's great for families (with kids) or large groups. Also, at check-in, the hotel staff could be clear about the 50 pound deposit for incidentals, and explain that you need to put your key in the slot near your hotel room door to activate all the lights.

This is a beautiful hotel located next to the Victoria Bus Station. When you enter you smell a…read morelovely infused fragrance in the lobby. The staff at check in are all very friendly and helpful. The lobby is beautiful. It's elegant and had gorgeous fresh flowers, elegant furnishings and decor. There are several bars and restaurants. We ate at The Soak twice and the food was delicious and the service very good. You can either walk the beautiful staircases to take you to your room or take the lift. The lobby has a gorgeous chandelier. There is an upper lobby to sit in as well. Our room was nicely decorated and clean. It has an espresso machine and tea kettle with treats inside the cabinet. The drawbacks were the bathroom is quite small and if you have any mobility issues you would have difficulty getting in and out of the shower. That being said the shower has both a rain shower and handheld spray nozzle. Very nice features. Although the bedding was first class, the mattress was soft and somewhat mushy. We were disappointed in that. Overall it's a great location and we really enjoyed our stay.

Now called The Clermont...this rating is for the staff and the close proximity to everything we…read morewanted to see and do. I took off a star because there was a desk, but no dresser in our room with a King bed. I'd rather have a dresser than a desk! Ok. my rant is over. The reason I booked this hotel is because you exit out the back and you're in Victoria Station. You'd think it would be a noisy location, but we slept on the top floor with the window open and didn't have a problem at all. There is a fridge with bottled water, a Nespresso machine, coffee cups and saucers. It's always nice to drink coffee and tea that isn't in a paper cup, isn't it? They have USB ports, but you will need a converter if you want to use U.S. electronics. If you like a Full English Breakfast, you'll be in heaven with their buffet. My hubby went for seconds. :) We loved The Soak. The food was yummy and the staff were all so friendly.

Was in London for less than 48 hours and had an early flight out. Saw the reviews from others…read more(thanks fellow Yelpers!) and gave this place a go. It's a little on the pricey side as you are paying for convenience and a moderate to higher end hotel. the location is located within the outskirts of terminal 5, by the car port/bus station. There's a connected walkway and takes about 10 min (walking at a leisurely pace and waiting for the elevator) to get from hotel to the trains. The hotel is quiet large. The room is nice, spacious (especially for London) and serves it's purpose. The front desk was non stop busy with tourists, families, solo travelers and business people coming or going throughout the day. If you need a nice, safe, clean, convenient place while in London for a short stay and are flying out of LHR, this is a solid place. It's in terminal 5 so departures are right there. If you are flying out of another terminal (2, 3 or 4) it's a quick free train ride.

Lovely hotel in a very busy airport, Heathrow…read more For the volume it serves, the place is exceptionally clean, bright, and well designed. A very nice staff, that really looks out for the tired traveler. Prices which are not unreasonable either. Big and spacious rooms, a bar, a store where you can purchase travel trinkets and sundries, and decent restaurant too. No negatives whatsoever. Jolly well done!

Customizable hotel! That's what it publicized on the website. Only pay for things you absolutely…read morewanted. That sounded really good especially for an expensive city like London. Get rid of the frills and just get a bed and internet connection. Unfortunately, all I got was a bed. Being a solo traveler in a booked hotel meant that I was given the smallest room available. It was the size of my walk-in closet back home. The bathroom was this modular design that was placed in the room and the bed was a double. There was absolutely no space to stand up or put luggage anywhere. The bathroom was tiny and reminded me of those toilet/shower combos you see in trains or on ships. Also, I paid for wifi but the wifi signal was barely strong enough to get into my room. Also my particular room was on the 2nd floor and below me was a coffee shop. Apparently the coffee shop had it's stereo speakers built into its ceiling and I could hear music through my floor. Not pleasant at all. Only good thing is that the hotel is right next to the Tube so it's fast to travel anywhere in London. It's walking distance to the Parliament as well. In the future, I'd just pay extra for a better hotel or stay in a hostel and be annoyed by young travelers.

This Tune Hotel is ok for a cheap night stay in London…read more It is situated at Westminster but it is situated on a very busy junction. We stayed in room 114 and we had a very busy junction outside our window and a bright flashing billboard. So throughout the night the light from the billboard was coming through the crack of the side of the curtains so even though the curtains were blackout ones it did not totally prevent light from beaming in. Also the bed was very hard. However saying this the small room was adequate for a nights stay and was very clean and the staff at this hotel was very welcoming and pleasant.

I went here for high tea. It was one of my favorite experiences in London. I went solo and had the…read moremost wonderful time. The staff were attentive, the dining room was beautiful and the variety of food was fantastic. I had unlimited drinks so I had multiple pots of tea and a tumeric and beet root latte.

I went to the bar and had a wonderful experience. Alessandro was so friendly and helpful!read more

Class and centrally located in London. It was a great choice after coming into Heathrow. We were so…read moretired, and I made all the difference in the world to have a clean, upscale hotel to stay. The hotel itself and the rooms were all very comfortable and clean. They were quiet and the busy city didn't come into the rooms at all. We slept like babies that night. I would return to this hotel without a doubt. The staff for the hotel were very accommodating and made sure that we were welcome. We even left an item behind and asked if we could come back and get it a couple days later and they held it for us.

Every long, sweaty walk from this hotel to the Tube (10-15 minutes to Lambeth North; 15-20 minutes…read moreto Waterloo or Vauxhall) was a harsh reminder of my failure as a travel planner. The next time I book a hotel for Londontown, it'll be nearer to the underground, which eliminates the Novotel London Waterloo from my future lodging options. Service was severely lacking. Our sheets were never changed even though there was an obvious stain (I'm not admitting to buying & eating an entire Colin the Caterpillar cake, but *somehow* the frosting ended up on the comforter.) And when we requested extra amenities, what was brought to us was either incomplete or completely incorrect. And finally, we ordered a couple pizzas from the bar downstairs & the two women assisting us were impolite. The pepperoni pizza had five sparse discs, all carelessly placed in one area of the pie (see pic), & not that I was surprised, taste & quality left much to be desired. Not the most comfortable stay; room was cramped with little to no storage. Some upsides: walking distance to Big Ben & Westminster Abbey, firm bed & the toilet is in a separate room from the shower, but inefficient service & location make this an unacceptable hotel for me.

This hotel had friendly staff, unique historic charm, and the location was amazing. Right next to…read moreparks, and underground station, and what I can only describe as an open mixed use lot with lots of great dining- all short walking distance. The area felt clean and safe. The hotel rooms presented well and were clean. One of our rooms had a musty smell. The down stairs lobby, bar (great drink menu and vibe) and restaurant were fantastic. The hotel has multiple elevator shafts- there is little waiting when you're trying to go up or go down. Breakfast here was satisfying (American family) I would stay here again.

Beautiful hotel. Good location Staff in Terrace resturant…read moreshould know customer is the reason for their day not an interruption of it

Lovely hotel close to Kensington Garden. Upstairs Asian restaurant was very nice. Breakfast…read moreincluded with stay. Pricey but nice

Amazing hotel. The service here was exceptional, the food was amazing, and it's conveniently…read morelocated. Walkable distance to everything! Amazing restaurants surrounding the hotel. Everybody was so friendly here from the valet to the room service . We loved the in room dining as well. So many vegan options. The vegan english breakfast was ordered every day lol. The tea time was amazing. They have a vegan menu as well. We will definitely be back.