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    Thomas & Galbraith Heating, Cooling & Plumbing

    1.7 (155 reviews)
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    3 months ago

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    28 days ago

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    2 months ago

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    3 months ago

    Brent is a first class representative for your company. In addition his technical capability is superior.

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    3 months ago

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    11 months ago

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    6 months ago

    Robert Carter did a wonderful job today and I will definitely be calling again because of him and his work ethic!

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    4 months ago

    Thomas Galbraith recommended almost two thousand dollars of unnecessary air conditioner repairs

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    9 months ago

    The technician was helpful, professional, and quickly resolved my issue with the kitchen drain.

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    1 year ago

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    Tina D.

    Thank you for the great review!

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    4 months ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Thomas & Galbraith Heating, Cooling & Plumbing

    Review Highlights - Thomas & Galbraith Heating, Cooling & Plumbing

    Every technician I have met has always been friendly, competent and efficient.

    Mentioned in 2 reviews

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    Spartan

    Spartan

    (24 reviews)

    Sean was the plumber that was sent to do the work on our plumbing. He provided excellent service!…read moreSean stayed past 5:00 which was his quitting time. It took awhile to find the leak on the kitchen plumbing but he did find it and came back the following Thursday to finish the job. Sean let us know what the problem was and the steps he took to fix it. Sean was professional and courteous. He cleaned up afterwards and didn't leave a mess for us to clean up unlike previous plumbers we have hired. The lady answering the calls was very nice and provided us with updates on the time Sean would be sent out. Overall Spartan provided excellent service. We plan to use them in the future for any plumbing problems!

    Unfortunately, my experience with Spartan Plumbing ended very differently than it started…read more I paid $7,057.55 upfront for a leak repair. Once work began, Spartan determined their original diagnosis was not the problem. After additional troubleshooting, Braden and I agreed that replacing the entire water line was the best solution. Spartan quoted approximately $21,000. Because I had prepaid for the original repair, I specifically asked Braden how much credit I had remaining. He told me $4,200. Before proceeding, the city evaluated the issue, agreed the line should be replaced, and indicated $21K sounded excessive. I obtained two additional quotes for $12,000 and $9,800 and hired the $9,800 company, which successfully completed the repair. I then requested a refund of my $4,200 credit. Spartan refunded only $1,034.55, leaving $3,165.45 outstanding. I am NOT asking for my entire original payment back. Spartan performed troubleshooting and deserves to be compensated for legitimate work. My issue is that I was specifically told I had a $4,200 credit. I have since left three messages on different days/times with no return call or explanation. After multiple attempts to resolve this directly, I have filed complaints with the BBB and Ohio Attorney General's Consumer Protection Section. If Spartan resolves this, I will gladly update my review.

    Thomas & Galbraith Heating, Cooling & Plumbing - hvac - Updated September 2026

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