Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Wow, I never write reviews. Loved Alec my technician. Very friendly and knowledgeable. I will…read morecertainly use Quality Comfort in the future. I highly recommend them. Great price to come out and fix my air in a timely manner.

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

Very responsive when I call for service. Friendly and…read moreknowledgeable service representatives. They have actually come to my house within an hour of a call.

Dan came through for us again! We were headed out of town for a holiday weekend when we received a…read morecall from one of our tenants that the water heater was leaking and not functioning. Dan fit us in on a Friday afternoon before a holiday weekend. No extra charge for the emergency work. He and his crew are the absolute best!

Paid them to do rough in plumbing and they put the body spray in to far back resulting in having to…read moretear out the shower just to fix. Called numerous times they don't want to fix the work. A bunch of red neck plumbers!

Don and Bear were very professional. A pleasure to work with. Finished a complex job ahead of…read moreschedule. Would recommend them to anyone.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

Jim the plumber came Recommended, but when I called about a plumbing issue, I was told it would be…read moretwo weeks out...... so I guess don't call if you have an urgent issue.

Work was done in my bathroom to replace the flange under my toilet. We were told that additional…read morework ($$$) was needed to replace the metal pipe behind the toilet. Part of the pipe was replaced but instead of correctly replacing another piece they simple pull down our Plumbing Vent which in turn caused the boot on the roof to sink in. Because of this action, the boot now leaks, IN TO OUR KITCHEN!! They wanted to charge us more to fix the problem they created!

I had them out to unclog a kitchen sink drain. They wouldn't give me a price over the phone. Since…read morea lot of places advertise $97 for this service I figured how bad could it be. When they came II thought they said $300 with a senior discount. It seemed like a lot but they were here and I needed the sink. It took about 15-20 minutes to run a snake through and unclog it. To my surprise it was $399. If I knew it was that much I would have told him no right away. Harry did a good job and was pleasant but I feel totally ripped off. UPDATE- Roto-Rooter called me today and took $200 off my bill. It was much appreciated. Still a little expensive but the service was very good

burst pipe The burst pipe was replaced. They came quick, I found out later without a permit. They…read moreleft a mess inside, said they'd send some to clean up as it was well into the night when they finished. Never did. Smashed the grass between street and side walk. Left us with no sidewalk and a mess off roots, gravel, and mud. I had to fight with phone calls between them and the city to finally get somebody to come back and fix the problem they replaced the pavers but didn't touch the grass or clean up their mess from last time or this time. Poor quality overpriced

The technician was kind and professional but 500 dollars for 10 minutes of work is unethical. I…read morewill never call roto rooter again!

Quick, friendly, and made sure everything was done right! They were very easy to work with and were…read morevery reliable!