I'm quite disappointed to be writing this. We just moved to High Point, and were hopeful to find a…read morelocal shop we could trust. Came to Newton's because of the reviews. I sat with them while my car was getting worked on. I was a bit uncomfortable with them talking about bankruptcy while I was in their presence, but did my best to ignore, and not eavesdrop. They replaced a battery on my Honda CR-V, and asked me to return the next day for the tires. In replacing the battery, the Honda computer systems did not come back online. They told me they tried to fix them, but could not, and that it would be no problem for the dealership to do so. This knocked out everything from lane assist to cruise control. The next day a sensor went off 1 minute from leaving them- the technician had not filled the tires back up after putting them on. Then I get a text from them asking if a headlamp was in my car. Finally my "no problem" reset to the computer systems cost an additional $114 at the Honda dealership. Please be aware of this potential, if you are considering letting them change your battery. When I texted to let them know this had happened, their response was offensive to the point that I felt compelled to let others know of their customer service.

I recently made a review for this company, I still stand with my original perception and strongly…read moreurge you to you a different mechanic, but the pressure from the review actually made Greg return the parts our warranty company previously sent to his shop so way to go Greg Newton for your judgement call. I still think you should have maintained a professional standpoint and returned the parts before a bad review like this forced you to. Again, this shop is a nightmare and in my personal opinion will continue to go downhill as long as Greg is in control of customer relations!

Excellent Service and People. I will buy more products from them like tires. The team that work…read morethere are friendly and approachable. Great knowledge of automobiles.

Honestly I would give it more than 5 stars, he answered my call set an appointment and fixed my car…read morewithin 24 hours. He didn't take advantage as I'm just a girl and made sure he kept in contact! thanks again

On March 15, 2025, I dropped my 1946 Chevy truck off at Allen Automotive (also known as The Hot Rod…read moreShop). I was told the repairs would take a few weeks. The requested work included addressing a hard-start issue, a carburetor running rich, a fuel tank ventilation issue, and checking the passenger-side door. Instead, my truck remained at the shop for over three months and later had to be returned for additional repairs after I received it back in June 2025. Communication throughout this process was extremely poor, and I was informed there were staffing issues and too much work. Unauthorized work was also performed and charged to me. I was told the truck needed to be rewired due to electrical drain issues. During this process, several new problems occurred that were not present when I dropped the truck off, including malfunctioning door poppers, blown amplifier, non-working brake lights and cab light, fuel gauge, and tachometer. Interior components were removed and reinstalled improperly, resulting in the driver's-side door no longer closing correctly--an issue that did not exist before. While there, the truck also sustained clearcoat damage and paint chips on the driver's-side door. Multiple distributors and sending units were installed because I was told parts did not work, though it is unclear whether this was due to faulty parts or improper installation by Allen Automotive. After initially receiving the truck back, the newly installed gas tank leaked severely and had to be returned again, at which point I was told the wrong hose had been used. I was later informed the carburetor was bad, despite it being only a few years old with minimal mileage. After contacting the owner, Candace Bongiovanni, the truck was towed back to the shop due to safety concerns, including fuel pouring from the new gas tank, no brake lights, and stalling. When the truck was returned to me again, it continued to cut off. Additional issues remained, including door poppers not working correctly, the driver's-side door requiring force to shut, a non-working truck bed light, grease and paint dust in the interior, and loose interior parts left inside the truck. I later had the truck towed to another classic car repair shop for inspection of Allen Automotive's work and to get the truck running. At that time, the truck was completely dead and had to be winched onto the wrecker--an issue I never experienced before Allen Automotive worked on it. The second shop determined the carburetor and timing were severely out of adjustment after being adjusted by Allen Automotive and confirmed the carburetor was in good condition and did not need replacement, contrary to Allen Automotive's recommendation. They also stated the truck now requires a complete rewire, despite my having paid Allen Automotive to rewire it. Although the second shop was able to get the truck running as I requested, I am still left with unresolved issues that were not present prior to taking my vehicle to Allen Automotive, including the driver's-side door shutting hard, door poppers not working properly, cab brake light not working, and paint damage. Due to the amount of money I paid Allen Automotive (and in other fees like having my amp tested by an expert, towing, additional work elsewhere, etc...), I am having to have the repairs to damage caused by Allen Automotive done in increments. I am extremely disappointed with the quality of work, lack of communication, unauthorized repairs, and damage to my vehicle while it was in your care.

Today is December 22nd 2025. I took my 1995 Chevy C1500 to Allen Automotive "The Hot Rod Shop" 14…read moremonths ago to be lowered, fenders rolled, undercoat, engine bay painted, a 700 hp 6.0 LS stage 2 4L60E, and everything factory option to be hooked up to work as it should. Jerry Taylor was the guy in charge at that time but it was after the management change that they brought me in and Erik basically told me to take the truck like it is or they'll start racking up storage fees and eventually just keep the truck. I've had it for an hour and so far we have a front main seal leaking, cruise control don't work, the fenders were not rolled which ended up rubbing groves around all four brand new tires, it cuts off when i stop, it idles up/down and surges while driving or parked, the shifter cable came loose from the transmission otw home, the heat doesn't work, turn signals don't work, and it doesn't shift like it should. They knowingly put the engine in my truck with cross threaded bolts and bolts broken off in the engine. I overheard Billy say that when he was behind me in line at Oreillys. All of this was brought to their attention before I left with the truck and they refused to fix it. They knocked $2k off of the over $32k bill to put towards someone that might know how to fix it to fix it. They gave me no info on the engine except they verbally told me the cam that they think might be in it. This is only after having it for an hour. I will be making a video of us taking the engine apart and comparing the internals to the list of parts that they told me in an older email that was put in the engine and I'll be posting it on several hot rod pages, YouTube, and my own personal fb page. I'm one of MANY that have had these issues. I recommend staying away from this shop. I'm going to have to go through everything that they've done in order to know what I've got and $2k isn't gonna come close to fixing everything. I hope that this review can help save a lot of others from spending their hard earned money in a place that does not care about their customers or take pride in their work. This is the worst business I've ever dealt with in my 40 years of life. I don't wish bad on anyone but this shop needs to be shut down.

I have an oil leak. They changed out a vvt solenoid and gasket. Charged me $940.58 and said it was…read morefixed. I seen the oil leak spot where I park at home looked wet one day and took it back. I told Scott it shouldn't take long to fix it and I'll stay until its fixed. Scott gets on the phone with the owner and in a smart*** tone says yeah this girl here says she put a cardboard box under her car and there's some fluid under it and she thinks it can be fixed in a few minutes. He tells the owner I'm staying with my car. The owner said he was on the way. Wolfe got it on the lift and was like yeah you leaking oil. The owner gets there and calls in a pvc washer and hose after looking at the leak. He replaces that no charge and says bring it back in when you got 100-150 miles on it so we can see if it's still leaking oil. I bring it back a few days later with 99 miles extra on it. I bring the UV dye and UV flashlight to pinpoint the exact leaking spot. Got it from Advance. They run it through and the owner Micheal Blackmon says its leaking from the timing wall and its a 4hr job. He tells me to call back in a few days because he has to look up the price online for that job. He wants $988 to fix what wasn't fixed in the first place. If you want criminals of Satan to take your hard-earned money, then go here. I reported them to the BBB

10/10. This is the first auto repair shop I've gone to where the workers (only 2 guys run the…read morewhole shop!) are the nicest people ever who don't BS with you. I've had nothing but great experiences with these men. They're the absolute best and I trust them 100%. They're always super busy, but take the time out of their day to give a helping hand or explain things to you. I was stuck on the side of the road and needed a new tire one night. Every place was closing and wouldn't answer their phones. Except these guys! They were more than willing to help. They stayed after hours and flagged me down when I was driving up to their shop with a smile on their face. Instead of being rude or upset, they were the opposite. They were so caring and considerate. The guy was telling me he'd want someone to do the same for his daughter who's around my age and help her out in a stressful situation. This last time I had an appointment with them. I needed an oil change and my transmission fluid changed out. They were super fast! They always answer when you need them. They're just a short phone call away. They don't make you feel stupid and are more than willing to help you out and explain things to you. I like them the most because they genuinely want you to be safe in a car that runs well. They don't BS with you and are upfront with information without overcharging you for anything. They're extremely intelligent and do the BEST work. I'm so glad we were referred to them. 100% recommend

Found this location while heading to another business and needed an oil change before heading out…read moreof town. They were quick and the price was better than the dealership. While waiting I discovered they did a little bit of everything. I will definitely bring my vehicle back. Heads up they are popular so depending on the time of day and the service you need done, expect to wait just a little but know you will be satisfied when you leave.

I arrived for a car inspection and was told a 40 mon wait which I was ok with. Anothe. arrived…read moreshortly after me and was taken before me. I asked and the reasoning I was given was he is here for an oil change. Another car came and was also taken before me and I was given the same reasoning even though I arrived before both cars. I think there is other reasoning behind this honestly. Even if you issue may be quicker I was still here prior to both cars.

Always great service reasonable prices-been dealing with them for many years. Good location.read more

Excellent Customer Service!!! I will be back. With only 1 phone call, Smith Automotive…read morecoordinated getting my truck towed and the gentleman with the towing company kept us informed when he would be here. The repair was completed by early afternoon at a reasonable price. When you get great service like that, it is so unexpected these days. What a wonderful experience.

I had a set 2pm appointment for front end alignment. I arrived a little before 2 and they…read moreimmediately drove off my vehicle. I realized at 3:15 that they had not even taken my vehicle into the bay. They never told me about any delay or apologized for it. At 3:30 they finally took my vehicle in and at 4 I left. During this whole time the owners sat behind the desk totally ignoring my poor service. The mechanics are great, but the owners have no respect for the customer's time.

Faith Auto sets off East US 64, so it doesn't get the attention of the larger shops nearer Asheboro…read moreand Ramsuer. There's no other place I'd rather take my vehicle. Jade, the owner, has been working on my vehicles for at least a decade. He is very knowledgeable and always repairs it right the first time. He has never gouged me with the invoice. Like all good mechanics, he keeps a busy schedule, but the result is well worth the wait.