The office experience at this facility was FAR BELOW any expectations I had…read more My husband and I decided to move our children from a Gwinnett pediatric group we used for nearly nine years as it was now a little far for us to travel. We found this facility and were hopeful since it was closer to home and was also a pediatric dentistry. However, after our visit today, we will not be returning to this facility again. The service at the front desk was laughable at best (if not otherwise noted as terrible.) After going back and forth for over an hour because they "could not find dental coverage for my son" due to a blatant error on their part that I corrected over and over, my children and I left. That type of oversight in this field is questionable. If you have any questions about this facility, please go to google reviews. I wish I had beforehand myself.

The experience there is awesome. They are so good and so patient with children it is amazing. And…read morealways smiling. They are very good at what they do as well. I can't say as much for their call Center but that is in no way a reflection of any of their offices. Best children's dentist I've ever had the pleasure to do business with.

I've been going to Dr. Thornton for around 15 yrs now and I would not think about going elsewhere…read more Dr. Thornton and his staff are very professional as well as personable. I highly recommend!!

Dr. Thornton is both very pleasant and competent. Brandy is a great hygienist and Debbie in…read morereception is also very pleasant. Dr. Thornton has been my dentist for 2+ years and I will continue to go back.

Dr. Toms removed my son's wisdom teeth. The entire process (from scheduling to paperwork to the…read moreactual procedure and follow-up) was smooth and peaceful. The front office ladies were so friendly, professional, and helpful. The procedure went well, and my son healed quickly. I highly recommend Dr. Toms' office for any dental needs!

Not a good experience. Spent 3 hours in the dental chair for a crown that should have taken 1…read morehour. the dentist kept running out to help other patients and the molding material hardened between my teeth. When I went back for the permanent crown I told the dentist it still hurt, and she told me I just wasn't used to the sensation. I have 4 crowns, none of which hurt this bad. This was the worst experience I have ever had in a Dentist office. I asked to have Dr. Toms review this experience, and even wrote him a letter. He never responded or acknowledged my concerns. I even received a letter from the practice telling me what a great experience I had and would I recommend them to friends and family. Not only was this a bad experience, after I paid my bill in full and got a receipt they just sent me another bill for $91.00 with no explanation what it was for. I had previously put up a good review for this practice because the hygienists and office staff were really exceptional. But this whole experience has been terrible.

my teeth hurt and my fillings had holes in them not even a month later dont come hereread more

If you or anyone you know goes to this dentist or is considering it, please warn them to stay away…read more I went in on Tuesday November the 8th because the night before, a filling I had done by them 2 and a half months ago popped out of my mouth and left what I assumed was an exposed nerve, because it hurt to talk, eat or drink. When I got there, the woman who brought me in tried to act as if it was my fault that the filling had come out, despite the fact that it hadn't even been in my mouth for three months. They told me it would be 287 dollars for a new filling, then came back minutes later saying it would actually cost 330 dollars. During the filling, the dentist was drilling so hard into the nerve I was screaming for him to stop and he still did not. Tonight, Thursday November 10th, two days after I got the new filling, it came out again. I was not eating or drinking anything, it just fell off of my tooth. There is no reason a that place this incompetent and terrible at their job should still be open.

Everything about this visit was amazing. The care and concern was infectious. Araceli and Dr…read more Coronado were gentle. Explained all that was going to be addressed. I can't say enough positive about them both as well as the ladies at the front desk. EVERYONE was simply wonderful and with a great sense of humor. My mom was being helped with her dentures of 36 years. Dr. Coronado was able to help her today while we were here. While we will have to revisit to be fitted for a wax fitting, they were able to minimize several visits to make this happen for her. I sincerely feel the genuine compassion and kindness from them. Thank you for making this visit a perfect gift.

Little disappointed, stopped by before 5pm and they were closed early. No sign posted or nothing. I…read morespoke with someone earlier and told them I'd stop by to drop off some X-rays and medical papers and they said yeah come on in. I took time off work to get here at 4:45 since it should have been a quick thing to drop these off and now I will need to take additional time on a different day. I will post another review after my initial consult.