As I try to conjure up the words to say about how unprofessional they are. We were told that we…read morewould have my husband's ashes back in 2-3 weeks. Well here we are, tomorrow it will be 5 weeks since they came to pick him up! When I questioned where his ashes were they said at the crematory but someone there has been sick for the past couple of days. My gosh does the crematory only have one employee????? I'm actually being very nice writing this review, especially when I'm so upset and pissed off. Let me tell you I jumped the gun on this review! Clovis Funeral Chapel absolutely 100% made it right. It was the crematoriums fault that they use (d). The crematorium does have ONLY one employee and one machine. Clovis Funeral Chapel was extremely dissatisfied with the service that the crematorium and how they fell behind, that's why it took so long. Clovis Funeral Chapel gave me a partial refund because they genuinely felt horrible about this whole situation. I'm so thrilled that they got my husbands ashes to me today. Would I recommend Clovis Funeral Chapels services, yes ! And I would use them again !

The staff at Clovis Funeral Chapel were wonderful. They were so kind during a very difficult time…read morefor our family. They answered all our questions with patience. We thought they were reasonable.

June 28, 2026 - The service and help of Anthony Cisneros and crew was impeccable, even when we…read morewould bother him with questions and requests ! I had used Farewell for my dad in 2020 ( height of covid ) so restrictions were high and now for my mom this month. The staff did an excellent job of giving my mom a natural appearance, which is what my mom would have wanted ! Given this kind of service, leads my wife and I, to be reaching out with Anthony for our future needs !!!!

Thoroughly explained all options. Provided a checklist to prepare for the final decision…read more "spoke the LDS language " lol

Michael gives the best service and his really nice to the people. Hi do anything to help youread more

Went to Chapel of the light because it was highly recommended by a family member. Upon arrival…read morethere, we were met with a "surprised" look on the gentleman's face at the front desk. We let him know that we were there to make arrangements for my uncle who had passed a couple of days before. He asked if we had an appointment and we informed him that we were told by the receptionist who answered the phone that walk-ins were ok, he informed us that that was incorrect but he would try to locate someone who could meet with us. The gentleman then called to the back to verify if someone was available to help us. After waiting in an overly warm, gnat and mosquito laden waiting area for more than 30 minutes, we were escorted to the back office by Matt. Matt was condescending, rude and spoke to us as if we didn't understand what he was saying and couldn't afford the services he was offering. He kept looking at his watch as if we were wasting his time. At which point, I started gathering my things to leave because I will not stand for someone treating me as if we don't belong there. I stopped listening to him after a couple of minutes but gave my family member time to ask questions and to find out more. The absolute second we left out of the building we both looked at each other and decided we were never coming back because of overall feeling of not feeling welcome by any staff we encountered that day and Matt, is the absolute nail in the coffin for us deciding never returning there again!

My father in law was in hospice at home. They came in the middle of the night to collect him…read more They were very kind, courteous & respectful. The owners were professional & courteous. Very reasonable costs too compared to other places. I strongly recommend this family owned business

I'm highly disappointed in the business. My Father did a prearranged plan that he paid in full at…read moretime of purchase. My Father passed unexpectedly in March and my Mom and I went in to collect on his plan and see how everything works ( our first time with cremation services). Mary the owner was very quick with no sympathy or compassion ran through the questions. She seemed very irritated. We was battling with brain fog of course because my Father just passed. She rushed through her prices very rudely asked Which one of you will pay it's due now?! Then proceeded to be even more irritated when we explained I had the receipt. It was already paid for. She rushed us out so fast we was more sadden and confused then when we came. Mary had no patience. I could feel her frustration and I wanted to leave soon as I got there. If my father had not already paid for this service we have declined the services.

Only thing done right the fast response to hospice when my father-in-law passing…read more My father-in-law, requested in his paid Neptune plan to honor his Military Combat Vietnam Service by an American flag draped over him, they did before he left his room. covered by flag out to the transport. Neptune did only that one act right. Rest of service Neptune gave was absolutely disrespectful & inexcusable it's no way to treat the dead & their family, to operate a cremation service business. My Father-In-Law's body was left in a freezer for almost 2 Months. Him, his Family were all treated with such disrespect. Neptune added to all our grief, daily stress, & caused a lot of suffering. He passed in January, Neptune didn't cremate him till March. Almost TWO MONTHS, that poor Man, laid in the freezer, instead of put to rest, cremated as he planned & paid for with his small SS salary to Neptune. WHY ? The female employee lost or, the b-story my spouse was finally fed, after calling many times to find out what was wrong, she said I left some items off the paperwork He felt lied to by her and treated with disrespect, his father, him & rest of kids, siblings, suffered caused by Neptune. For almost 2 Months, not a Neptune staffer called to tell us, that her paperwork for cremation was incomplete. She added to Pain & caused caused Suffering. His funeral was in limbo, she piled on more grief and said your Father can't be cremated till, (same incompetent), female employee returns from her 2 WEEKS VACATION. His poor father had to lay for TWO MORE WEEKS in a FREEZER, on top of laying in there way past expectation of being put to rest. same female employee, who treated a Man's end of life, his body, his family who was grieving and his wish for a quick cremation. His vital cremation paperwork she treated like garbage, is going on her 2 WEEK VACATION first, that's the most important thing to Neptune & this cold employee. No cremation for your father till then. 2 Weeks longer in the freezer, till ms. 2WK VACAY returns to correct the paperwork. Disgraceful the female employee made it agonizing to deal with Neptune, as his Family, and Belmont Cemetery were all waiting for ms 2WK Vacay @Neptune for almost 2 Months to put a Father, Brother, G-Father, GG-Father, Military Vietnam Combat Veteran to rest. Just awful

Very kind respectful service during a difficult time…read more William went above and beyond for our family and our lost beloved. Good value --did not lose quality for price.

Really disappointed with the Reedley cemetery. The grounds are kept up very nicely, but as for what…read moregoes on after hours is a disgrace, disrespectful. The RCD needs to invest on some cameras or have it patrolled in the evenings. There are parties there anywhere from 5 to 10 people with tables set out and eating Sundays are the worst days. Kids running around over graves playing on the light poles. I mean this is not a park! Dog also present leaving dog poop. This is a place of being able to have peaceful visits with our loved ones that have passed and not to get stressed out with all the disrespectful people who think they can use this cemetery like a park. Ridiculous! Also there are vehicles parked there near the back of the buildings for hours and they aren't there to visit any loved one. Seems like something else is going on there and I'm sure it's not good. Other people have told me the same thing of what they have also observed. The administration to me seems not to care that this goes on. The secretary told me that she knows that this goes on and had the attitude that what ever happens after they close is not on them. So I don't understand how they can run this business without compassion to keep allowing this to go on, because it has been going on a long amount of time. I hope that the administration reads this and realizes that this is to disrespectful and does something about it. Something needs to be done , because I can't even have a respectful quite visit with my mom. All I get when I leave is sadness and such disrespectfulness.

Wonderful care, compassion and assistance…read more Special thanks to Judy, the office staff and the groundskeepers for their help. Our mother passed away in AZ. Spoke to Judy about how we go about burying our mothers ashes next to our fathers grave. Judy walked us through the steps of getting a CA burial permit, the costs involved with a burial of ashes, selecting a date and having a new headstone placed. The new headstone was delivered late by the monument company to the Reedley Cemetery; to our surprise upon our arrival, it had been set and ready for our final good-bye (we live in other states and may have never been able to return to view the new headstone). Thanks again, Reedley Cemetery staff.

If you should ever have a loved one pass away first my condolences , second Yost & Webb is the…read moreplace to trust. My dad passed away and I had no idea who to call or what to do. They guided me with patience and understanding every step of the way. They answered every question I had and never made me feel like I was a bother. Modesto and Craig stood by my side from the time my dad arrived to Saint Johns Cathedral to Saint Peter's Cemetery. Modesto arranged flowers and photos at the viewing and it turned out so beautiful. He was very attentive to every detail like we were his own family. We had no flowers for the pallbearers to lay onto my dads casket (my mind was everywhere and this is one thing I did forget to do) Craig jumped into action and attached pins to roses and hand placed them onto every pallbearers dress shirt. And Scott, Scott was a blessing to us all. These are the kind of people they are! I will never be able to place into words the gratitude for them that I will forever carry. Scott, Modesto, Craig, and staff THANK YOU.

jim copner deserves 7 out of 5stars. He is a very nice person. Hes very helpful and helped me with…read morethe death of my father. Ask for jim or probably veronica over there and you will have excellent service.

This family owned business was professional and hands on support throughout the entire process…read more Excellent communication even though I do not live in the area. Smooth, fast and problem free transaction. Thank you for your help with getting a custom headstone. Tip: they also do headstone restoration!

What a wonderful and thoughtful company to work with…read more My siblings and I wanted to create a double headstone that would encompass our fathers WWII veterans information and our recently deceased mother's information - Bell Memorials really came through! Our sister had a design she wanted to use; I sent it to Rebecca who created the headstone we wanted and more. Bell Memorials did everything they could to have the headstone completed and delivered to the Reedley cemetery by the date we were going to bury our mothers ashes. They did - Reedley cemetery crew moved us up in the que, the new headstone was set and waiting for our family service when we arrived. As an added surprise, the lettering was done in gold, which showed up beautifully on the Sierra White granite headstone. Bell Memorials, your service is the BEST!