Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

Dr Pawlowicz called me to say he would help me with my dentures so I agreed to try again and…read moreappreciate him stepping up. He told me his staff was doing there job and he knew I did not wear them often and that when I do I have comfort, fit problems with sores and keeping them in my mouth. The fact that he stepped up is huge and my wife loves him and is going back for some work this week. He has put in many implants in her mouth and crowns and all have worked out brilliantly. He wants me to come for cleaning first with my 8 teeth (hahahaha) so I will see if I make it. I may opt for one of these YouTube dentures since I have friends that love them and all the appointments and dealing with issues for years hopefully won't be there. So Dr K thanks for your help sorry for the ugly review and maybe I will see you in the future.

I have been going to FCADC for at least the last 12 years and have never had a negative or…read moreuncomfortable experience. Dr. Kevin Pawlowicz has a definite love for what he does and its reflective in the way his office is run. Ashley is my go-to hygienist. She is as kind as the day is long. I am always greeted kindly and feel like they treat me as a friend when I come into the office. The care is top notch! I would not ever think of going anywhere else!

this is the worst dentist I've ever had he does not know what he is doing does not care and is not…read moreorganized do not go to him I beg of you

My dental insurance requires a single provider during the annual enrollment period. Due to this, I…read morewas hesitant at first but have been happy with the appointments and advice I've received here. Dental techs are great, Dr. Petraglia is knowledgeable and efficient and I don't dislike going to this dentist the way I have to others in the past. I appreciate their honesty and help with dental issues, and would recommend if you are looking for a new dentist one bus route away from Oakland/Pitt.

This is a great dental practice - maybe the best I've been to. I've been a loyal customer for a…read morefew years now and have zero complaints. They also gave me some great advice, are genuinely friendly, and they will also make suggestions for services based upon your insurance coverage.

Staff and Dentist Dr. Lee Feinberg the very best. I am not one to go to the dentist much. I was…read morevery nervous and scared. They all made me feel welcome, and eased my mind about my fears. I like it there. I'm glad my insurance company pointed them out.

I'm formerly from Ohio, and this was one of the few dentist places in Pittsburgh that accepted my…read moreinsurance. Dr. Liberati, D. D. S. got the job done, but I did not have the best experience here. On my drive to this dentist, I passed a blue lives matter flag, which was unsettling. Parking was tricky. While I was there, Christian/religious music was playing in the background. Dr. Liberati, D. D. S. seemed to be an old man who told me he had been doing this for 40 years. One of my biggest concerns about the experience was that, even though I had told him I had not been to the dentist in 4 years, he seemed a little rough with my teeth (when he flossed them) and left them bleeding pretty badly and hurting. I have been to the dentist before, and they usually spray my teeth down with a water hose. That didn't happen this time. It felt semi-rushed, and Dr. Liberati, D. S. S. did not seem to be the most easy-going. I ended up going to a new dentist about my concern, and that dentist told me I had 13% tooth decay, or not enough to go through the cavity process. Dr. Liberati, D. S. S. will give you a basic dentist experience, and this dentistry is a solid option if you need to go to a dentist, but if you are someone who is worried about your teeth or anxious before going to the dentist, you may have a better experience elsewhere.

Let me start off by saying that I had a REALLY REALLY bad experience with a dentist. Because of…read morethat experience I didn't go to a dentist for several years. Then I met Dr Liberati. He promised he would be gentle with me. I made an appointment. My anxiety was through the roof. My husband called and told them that if I had to wait in the lobby that I would leave because of my anxiety of seeing a dentist. They took me straight back. Dr Liberati was extremely gentle with me. My mouth/teeth were a hot mess and each visit Dt Liberati was very kind and gentle. I cannot say enough good things about him. He has a dental hygienist, Amanda, who is also amazing. She is very kind and very friendly. She does an amazing job of cleaning teeth. Our whole family has been going for years. We tell everyone to go.

Dr. Eiben was a dentist that I found at random just searching the very long list of providers that…read moremy dental insurance sent me and when I ran into this name ... I said why not ? I'm glad that I gave it a fair shot. First draw for me was that it was relatively close to where I live. I would soon discover the second draw and that was the scheduling ease. I was able to get an appointment within the next three weeks. On the day of my appointment I went and Dr. Eiban was very communicative and knowledgeable. As a patient I felt that he had a vested interested in providing exceptional care and assuring that his patients are informed about oral hygiene.

I will not devote a lot of details and accolades to this review. Suffice it to say that from…read moreeverything I have experienced from day 1 (Initial exam, cleaning, two crowns) has been perfect. State of the art equipment, excellent communication and a pleasant, professional atmosphere. As little stress as you could possibly imagine with dental work. Note: It's out of their control but be aware that parking at the Shadyside Place is an adventure. Recommend that you just go down all the way down to the outside area and use the ground level entrance and elevator. Everything is very tight in the garage itself.

I've been going to this dentist office for several years now and it's convenient for me because…read moreit's within walking distance. The front desk person always remembers me and I get to go back usually less than five minutes after being checked in. I like that they have a texting system for reminders about appointments. They texted us all today mentioned that their parking situation is valet only right now which didn't affect me because I walked but I can see how that can be annoying to others. Their waiting area is small with three chairs but they have things like a cell phone cleaner and bottled water while you're waiting. I had my six month check up today. I had X-rays done, my next appointment scheduled, cleaning, flossing, polishing, and fluoride done. A dentist also came in after the hygienist and checked my teeth. All of this was done in about 40 minutes. They usually give you a small goody bag with a toothbrush, a small thing of floss, and a travel toothpaste tube but they didn't this time for me which isn't a big deal. My fluoride treatment was $20 and I paid with my FSA card.

Holistic dentistry isn't what I thought I was signing up for but I am so glad I did. This place is…read morefull of characters. Linda the office manager is so lovely. Dr.Block and her clearly have a great working relationship. The vibes are right here. I feel like everything was explained well to me. You can tell everyone here loves their job because there's no high turnover like at other places that can't keep a dental hygienist. I'm so grateful for this team of people who care.

We love Dr. Block. So helpful. Not in it for the money. Highly recommend. We trust him with our…read morechildren's and our own teeth. Love Linda the office manager as well!