Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

I had a childhood trauma which made me terrified of going to the dentist, the fear continued all…read morethe way into adulthood. This fear made me constantly ashamed and embarrassed. Then came Dr. Gottlieb and his amazing staff especially Misty, who is my hygienist. Dr. Gottlieb is professional, very skilled and genuinely cares about his patients. Now I go to my appointments without thinking twice, I actually look forward to seeing Dr. Gottlieb and his amazing staff. He truly changed my life and I occasionally get compliments on my smile. One in a million!

The utmost level of care and quality in Dr. Gottlieb's practice is evident every time you visit his…read moreoffice. He is always up-to-date on the latest techniques, he has a calm demeanor and his office staff matches his level of professionalism and care. He is the best dentist in Pittsburgh.

Dr. Hanlon and his staff provide comprehensive and individualized dental care alongside a…read moreconsistent demonstration of excellent customer service. Parking is convenient as there are many spots nearby, refer to the parking lot by Chipotle or across the street. The office is easy to find and you're welcomed by a cute reception area with refreshments. Dr. Hanlon has been my primary dentist for years and he has always made me feel welcomed. Whether you are getting your teeth cleaned, coming in for a consultation, or just moved to the Greater Pittsburgh area in search of a dentist. I highly recommend Omni Dental as they are a great combination of high quality dental service and hassle free staff. Give them a call today!

Bad customer service. Did some of teeth filling here, first time they put too much material…read moreresulting me biting myself until next appointment that can fix the issues. Second time the filling break apart on the same day and it seems like the lady who did that also left a grinding mark on the tooth next to it. Won't recommend in the future.

Excellent service and care. They are always attentive, provide high quality, and great customer…read moreservice.

Always a nice time. Very friendly staff. Short, sweet, and painless. I would highly recommend…read morescheduling here.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

I have been a patient of Smiles Forever (as is my ENTIRE family) since I was a small child! I was a…read morepatient of Dr. Michael Houy from a small child up until 30 years of age. This man CARED about his patients!! If u had a question he would encourage u to call. He was there for his patients. He took the TIME he needed to make everyone feel COMFORTABLE. Comfortability is very big factor when it comes to dentistry. A lot of people have fears & r uncomfortable even walking in the door. So, making your patients feel comfortable is extremely important in this line of work. And Dr. Houy made u as comfortable as possible. Unfortunately Dr. Houy retired. So, I had to go w/ the other dentist. Dr. Gaga Sandu. At first I didn't get any bad vibes. Was he fast & tried to rush u out...YES! But, that was it (atp). Eventually, I had to get major dental surgery! Something that not only terrified me. But, I didn't know much about after care. I was supposed to get the surgery @ AGH & then return to Dr. Gaga Sandu after. Not only did Dr. Sandu cancel appointments w/o notifying me b4 showing up (prior to surgery). He also blatantly LIED TO ME, GASLIT me into thinking the hospitals ER offered something they didn't, & then when MISCOMMUNICATION was happening he refused to take ANY ACCOUNTABILITY & made me out to be some kinda incompetent fool!!!! I was able to get an Emergency appointment (no thanks to Dr. Sandu) & the HOSPITAL whom was ONLY SUPPOSED TO EXTRACT gave me an aftercare paper & told me to call my dentist for a follow up. Which...MADE SENSE! He is in fact my normal dentist that LITERALLY made a "plan" as far as my teeth & what needs done. So, almost a wk later they squeeze me in between appointments. This appointment was an "adjustment" & to make sure there was no infection. Which also....made sense considering it was a MAJOR DENTAL SURGERY & I needed to know the next step! I go in for my appointment & this "dentist" DR. Gaga SANDU says to me, "y r u here". I repeat what the appointment is for. ATP he is looking at me confused. Did NOTHING, told me NOTHING except "this was the hospitals responsibility but sometimes they're lazy & tell u go to the desntist". Like excuse me sir...U R THE DENTIST & this IS INFACT YOUR RESPONSIBILITY FOR AFTERCARE! Get this, I even had to ASK him how I'm even healing! lol!!!!! THIS GUY...DR. GAGA SANDU IS A JOKE!!!! And doesn't have a CARE in the world about his PATIENTS! He sees a money sign $$$ walk in the door instead of a person. He doesn't know it yet but, he has not only lost me as a patient but, MY ENTIRE FAMILY! Which is not 1 but, 6 patients! I have plastered ALL over every social media site how horrible of a dentist he is. And will continue to preach to people NOT TO GO TO THIS GUY!!! Dr. Butler whom works for this dentistry on the other hand is a VERY NICE, POLITE woman who DOES seem to care for the patient themselves as opposed to if they have "good insurance" or how much is in their bank accounts. STAY AWAY FROM DR. GAGA SANDU!!! If I could give him 0 i WOULD!

WORST experience yet, in my 70 years. DON'T let Dr Shin extract a tooth. I was in the chair for…read moreover 2 hours. Anesthetic was either not properly administered or wrong kind. He kept trying to give more but not much effect. Severe pain and agony!

My Temporary bottom implant won't snap in anymore, they are pinching my toung, im in pain. I paid…read more12,500 up front, the letter from the lawyer said nothing about refunds for the extra work that will need done. by the way, No other Dentist will work with existing posts due to they all have serial numbers so we have to have these removed and new ones put in.that costs extra. I have Lupus and surgery and infection is dangerous for me. I smell a class action law suit if they don't resolve this.

I've been coming to Medgaus for 2 years now. The only time I ever had a semi-bad experience was…read morelast week. I was taken back 1 hour later than my original appointment time. I then sat in the chair for another 20-30 minutes. Then, the sweet dental hygienist told me that they couldn't really "re-bond" my retainer (the reason I came) and that I should maybe go to my orthodontist to have it bonded the usual way it should be. They still bonded it for me because I told them at that point it's been 2 hours of me waiting, but they said it may not last as long as if it were done at the ortho. I should've been home by 2:30, but instead I didn't get home until 4:30. I missed a whole half day of work. I wasn't visibly upset, but I was quite annoyed. I just wish that the same rules applied where if they were 15 minutes late to an appointment, it would need to be rescheduled. I would've saved a lot of time. Lisa (I think) and the other dental hygienist (blonde, wears a puppy necklace and has tattoos) are very sweet and always helpful.