Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

I've been here twice now and Dr. Leahy is friendly and does a great job of explaining things in…read moreeasy to understand terms, but I can't say I've been as impressed with the staff. This is personal preference, but I expect my dental care team to care about their dental health and it was surprising to hear about a chronic smoking habit. I had another hygienist today who I suspect isn't a regular based on her unfamiliarity with the office, and who gave me the longest cleaning I've ever experienced. On the topic of x-rays, the first set didn't save on my first visit and I had to do them twice, and most recently they weren't able to be taken. I did get a pretty clear description of their teeth whitening service which I'm excited to try, and for the dog lovers out there, there's usually a friendly giant roaming the office!

Visited for professional teeth whitening and had a great experience! Morgan was exceptionally…read morefriendly, walking me through each step of the process and Dr Leahy periodically checked in ensuring I was satisfied! Speaking to other customers in the waiting room, this dentist supports a welcoming, neighborly environment. Here, you're not just a patient, you're a person. Thank you for the excellent service and see you all in 6 months!

Dr Pituch pulled my husband's upper teeth in no time and minimal discomfort…read more He is excellent and very few oral surgeons can compete.

I saw Dr Pituch at his South Hills office. Both he and his staff were extremely rude. I cannot…read morecomment on his work, because I chose to pay the consultation fee and move on to a more professional practice. I felt intimidated from the moment I walked into the office. Before the doctor even talked to me, He started to yell about how old the scans I brought in were. ( they were taken less than 6 weeks before- the amount of time it took me to get an appointment) He just got meaner as the appointment went on. I sat and said nothing, because I was so surprised by his demeanor. I was there because my dentist referred me because In the process of getting an implant it was discovered I had some bone loss that needed addressed for the implant to work The treatment plan he suggested was very invasive and costly. I went and had two other consultations elsewhere where I was treated kindly and given other options. The practice I ultimately chose took great care of me .They treated me with compassion, used a much less invasive procedure and less costly treatment plan.

Dr, Bianco is a competent and caring oral surgeon; however his front office staff are dishonest,…read moreincompetent, vindictive and malicious. They should not be working in health care. They caused me a lot of unnecessary grief and expense. A person would be better off going to a competent dentist who also has a competent and honest staff. They are a danger to the patient and undermining trust in the dentist they report to.

Doctor was efficient and personable as was attending nurse. However,…read moreafter I paid the amount due that day and insurance paid their portion, A small $7 balance was outstanding, which I was previously unaware of. Instead of merely requesting payment, I received a snarky comment from their receivables girl, stating they made me aware that day I owed the balance due. I paid what I was told that day and am not a mind reader! Buy yourself a personality and professional business skills, receivables girl!

Always a nice time. Very friendly staff. Short, sweet, and painless. I would highly recommend…read morescheduling here.

Excellent service and care. They are always attentive, provide high quality, and great customer…read moreservice.

The outside of the office is very unassuming and seems sketchy at first glance. I called Sunday…read moremorning and was able to get an appointment the next morning. He immediately explained on the phone that he does not take insurance and that he is able to set up a payment plan for future visits. When I walked in and met with Dr. Sams, I immediately knew I could trust him. He asked me about my problems and then when we got into the exam, he could tell exactly what I meant when I was telling him about my symptoms. He validated everything that I was worried about and explained everything to me and was very patient. He even handed me a mirror and showed me the things that he was pointing to in my mouth. While I would prefer a doctor who takes my dental insurance, I have no problem going to him and paying out-of-pocket.

This morning, I woke up, and my face was swollen. I was in extreme pain, and I couldn't find anyone…read moreto help me. I called Dr. Sams, he was very nice on the phone and he told me how much it would be, and to see him at 3 pm. Not only was he nice to me, but I had my elderly step mom with me, and he was very nice to her as well. He had no problem making me feel less anxious. He was very calming and kept telling me I was doing well and to breathe. I would highly recommend him to anyone who is having an emergency. He is all around a great guy. He told me he could do three different percedures, and I chose to have the tooth removed. He drew a tooth on paper and showed me what he would do for a root canal for so much money, and they he said he could remove the tooth for $377, but this included the exam and X-ray. It showed I had an infection into my jaw from my tooth. When he was done, he showed me the tooth so I could see it came out in one piece. Gave me pain meds and antibiotics. Great care.